I usually buy used cell phones so I can feel less guilty about the environmental impact but I was very excited to support a Canadian company. My phone was no longer holding a charge for longer than a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent selection of mobiles, all at great prices. I got a "like new" and indeed it essentially is like new. Battery life might become an issue sooner than with a brand-new phone, but well worth the... Mehr ansehen
My order arrived quickly and was exactly as described, "like new". I have ordered used phones from another company that only acts as a broker, working with various vendors. One phone I ordered, la... Mehr ansehen
Tech support was quick to respond with helpful suggestions and lots of sympathy. Promised an easy return if solutions didn't work but the fix turned out to be an easy one of changing the phone case!... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Orchard is a Canadian e-commerce company that buys and sells used smartphones. All devices are sourced and sold locally here in Canada 🇨🇦 and are backed by a 90-day guarantee! ✅ Shipping and returns are free 📦. Each device goes through two rounds of 30-point inspections by our in-house techs, is guraranteed to be unlocked and never stolen or blacklisted! Orchard is the easiest and safest way to buy a refurbished phone Shop iPhones, Androids and iPads 📱
Kontaktinformationen
213 Sterling Road, M6R2B2, Toronto, Kanada
- 1-800-736-2703
- support@getorchard.com
- getorchard.com
4,7
Hervorragend
3422 Bewertungen
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
An amazing iPad at a price I could…
An amazing iPad at a price I could afford, superb customer and tech support, and the good feeling that my yen for electronics is not as harmful to the planet as it might have been. I'm super happy.
15. September 2025
Nice iPhone 13 mini
Nice iPhone 13 mini! Can't find that model anywhere else these days. Phone works great with iOS 26 and battery life is still decent. Pleasantly surprised that the phone came with a Lightning-USB-C cable and USB-C charging block. Also arrived quickly. Would use again.
15. September 2025
Great all round
Quick service, good price, high-quality phone, helpful advice on setting it up.
14. September 2025
Consistently great product
Consistently great product, great customer service. Our household has already sold 3 phones with Orchard and this is now the second phone that I’ve purchased through you.
I’m always recommending your service to others.
12. September 2025
Very easy to order
Very easy to order, good selection, good prices and fast delivery, I also love that it is a recycled item and looks brand new, I have ever had an apple iPad before and I love it.
11. September 2025
Excellent Customer Service
Excellent service, from online ordering to very fast shipping. Very pleased with Orchard, would highly recommend.
Thank you!
10. September 2025
A clear and easy process to exchange…
A clear and easy process to exchange old for new(to me). Have used Orchard twice before and never been disappointed.
9. September 2025
New to me iPhone!
The buying experience was easy and straightforward. I was able to make comparisons and make and educated evaluation of which iPhone was best suited for my needs. The package arrived just slightly ahead of time, which was great!
9. September 2025
so good!!
i got an iphone 12, works so well and was super affordable. new phones have such a bad impact on the environment and are way too expensive. love how orchard does things, makes me happy :)
27. August 2025
Easy to buy and sell a phone
Easy to buy and sell a phone. Timely updates. Good selection. Good quality of the product I bought.
9. September 2025
Phone was in mint condition! Fast delivery!
Delivery was fast, and the phone is in like new condition, exactly as described!
9. September 2025
Great price for Pixel 7 Pro
Great price for Pixel 7 Pro, mint condition phone, came within a couple of days after ordering.
8. September 2025
Excellent quality phones and high value for old phones
I recommend Orchard to anyone wishing not onlyto to save $ on their next phone but that they offer significantly more $ back for your existing phone than Apple. Always delivered quickly with careful packaging.
5. September 2025
Hands-on trust
My order arrived quickly and was exactly as described, "like new".
I have ordered used phones from another company that only acts as a broker, working with various vendors. One phone I ordered, labelled in "Excellent" condition, arrived full of scratches, pock marks, and human hair. It hadn't even been cleaned!
The company couldn't guarantee the quality of the device because they never actually saw it.
I applaud Orchard's approach of personally handling the products they sell. They have gained my trust and future business.
5. September 2025
The battery is Terrible :(
5. September 2025
Antwort von Orchard
Thanks for your feedback! We’re really sorry to hear that you had such a frustrating experience with the phone’s battery. It's understandable how disappointing that can be.
It looks like our team did some troubleshooting together with you, and we’re glad we were ultimately able to have the phone sent back for a refund. You'll receive a notification once the refund is issued.
We truly appreciate your patience through the process and your feedback. It helps us ensure we’re providing better experiences in the future.
-- The Orchard Team
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