I usually buy used cell phones so I can feel less guilty about the environmental impact but I was very excited to support a Canadian company. My phone was no longer holding a charge for longer than a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent selection of mobiles, all at great prices. I got a "like new" and indeed it essentially is like new. Battery life might become an issue sooner than with a brand-new phone, but well worth the... Mehr ansehen
My order arrived quickly and was exactly as described, "like new". I have ordered used phones from another company that only acts as a broker, working with various vendors. One phone I ordered, la... Mehr ansehen
Tech support was quick to respond with helpful suggestions and lots of sympathy. Promised an easy return if solutions didn't work but the fix turned out to be an easy one of changing the phone case!... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Orchard is a Canadian e-commerce company that buys and sells used smartphones. All devices are sourced and sold locally here in Canada 🇨🇦 and are backed by a 90-day guarantee! ✅ Shipping and returns are free 📦. Each device goes through two rounds of 30-point inspections by our in-house techs, is guraranteed to be unlocked and never stolen or blacklisted! Orchard is the easiest and safest way to buy a refurbished phone Shop iPhones, Androids and iPads 📱
Kontaktinformationen
213 Sterling Road, M6R2B2, Toronto, Kanada
- 1-800-736-2703
- support@getorchard.com
- getorchard.com
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Very happy with the purchase we made
Very happy with the purchase we made. Bought a very nice replacement XR for my 16 year son he said he’s very happy with the phone and that there was a charger and case included. Easy to order website and very fast response from customer service if needed. Thank you once again for your excellence in service, we will be back.
Screen covers
Screen cover that I got through you guys was never put on right. The brand new charger that came with the phone didn’t work

Antwort von Orchard
Quick delivery
Everything he mess exactly like I expected! Quick delivery, great product! Our charger didn’t work but that was the only small issue ;)
Will use again for sure!
You had what I needed…
You had what I needed at a reasonable price. It was delivered promptly and is exactly as advertised.
This isn’t my first Orchard phone. And most likely won’t be my last. Keep up the great products and service. Thank you.
An inquirey about setting up the new…
An inquirey about setting up the new phone and getting everything transferred from old one was ansswered quickly and was very helpful.
Great Experience, Great Quality
I have ordered several phones through Orchard now and I have never had one complaint. They are in fantastic condition with no issues ever experienced. This will be where I buy all of my phones from now one, especially with a couple of teenagers!
Orchard is a Canadian company…
Orchard is a small Canadian company with good online reviews, and very good prices for new-ish phones, so I nervously went with them and purchased a like-new unlocked iPhone 14. It was a long wait as they sent it via Canada Post (Orchard says, The hardest part is the waiting.) and when it arrived, I realized that the wrong charging cord had been included. Ack. I was ready to send the whole thing back but customer support was fantastic: fast, apologetic, and eager to make things right, and they offered to send a new one. I agreed and waited, again, for it to arrive.
Everything works, the phone is in perfect condition with zero issues and I am very pleased. I recommend Orchard to anyone and everyone.
Went to the store to buan iPhone 13…
Went to the store to buy an iPhone 13 Mini. I was shown three phones, one at each level. I bought the “good” level phone which happened to have great battery health. Very happy with the service, the phone and the price.
Good all around experience
The phone was exactly as listed and in good condition. Price was comparable to other listings. Service was excellent!
Great seller
Fast delivery, accurate description of condition, excellent customer support.
Amazing!!
The arrival was swift, and extremely packaged. Environment friendly. The contents were all inclusive, with charger, cable, and my wonderul "new" phone.
Briana was most helpful in choosing the…
Briana was most helpful in choosing the best type of phone for my need, helped by answering my questions.
I was impressed by her knowledge.
Good prompt service
Good prompt service. Phone is as it was described it to be. So far so good. 😊
Excellent value for money
As always, excellent customer service, well priced product in great condition, best value for money in this segment.
Second time buying from Orchard
Second time buying from Orchard. Fast free shipping and competitive pricing.
EXCELLENT CUSTOMER SERVICE!
I received exactly what I was looking…
I received exactly what I was looking for and I was very happy with the staff who assisted me.
It’s important to me to buy preloved where possible and also to shop local. Orchard does that.
Product arrived in better condition…
Product arrived in better condition than I was expecting, had a minor issue with the charger which was solved incredibly quickly with super responsive and friendly staff
Easy to use online shopping
Easy to use online shopping, prompt responses and very helpful during the pick up process at the store.
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