Gillies Bewertungen 

10 090
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From when we initially went to look at a new sofa we have nothing but exemplary service. The sales team took time with us and fully explained all aspects of purchase and delivery. The delivery team we... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a really good experience when choosing and ordering my new flooring from Gillies. The sales woman Tracy was extremely professional and knowledgeable which helped make my decisions easy and stres... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent Service: Telephone advice very helpful prior to visiting the shop in Broughty Ferry. Lynda, our sales assistant, was friendly and gave us an excellent service. In fact the whole experi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Staff very helpful, knowledgeable and efficient. Good range of products in the shop. Happy with all our goods delivered. Very accommodating as we were able to take immediate delivery. High recommend... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft
  2. Schlafzimmermöbelgeschäft
  3. Fachhandel für Bodenbeläge
  4. Beleuchtungsgeschäft
  5. Wohnmöbelgeschäft
  6. Matratzengeschäft

Vom Unternehmen geschrieben

Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

10 090 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 58 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(10 090)

1 610 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent company

I have always found Gillies to be a good company to purchase items from.
I have purchased several carpets from them and found them to be excellent quality
I am delighted with my recent purchase of two stressless chairs, delivery was first class and on time

9. Juli 2026
Bewertet mit 3 von 5 Sternen

Long delay in receiving furniture.

We love the product purchased and the delivery men went above and beyond.

Luke the salesman could not have been more helpful.

However - we ordered the furniture mid February and were told there would be a 12 week delivery wait which we accepted.
Sadly that turned into 20 weeks which is not acceptable. We were offered the loan of a table and chairs but declined as we still had our old furniture.

8. Juli 2026
Gillies-Logo

Antwort von Gillies

Hi Mrs Brockbank,

Thank you so much for taking the time to share your feedback. We are delighted to hear that you love your new furniture, and we will be sure to pass along your kind words to Luke and our delivery team - they’ll be thrilled to know their hard work made a positive impression.

At the same time, we completely understand your frustration regarding the wait time. Waiting 20 weeks when you were expecting 12 is certainly not the seamless experience we aim to provide, and we truly apologise for the extended delay and the inconvenience it caused.

While we try to offer temporary loan items to help bridge unexpected gaps, we know that nothing beats having your actual order in place.

We really appreciate your patience and your honest review, as it helps us continuously monitor and improve our lead times and service.

Thank you again for choosing Gillies, and we hope you enjoy your new furniture for many years to come

Kind Regards,

Ross Holder
eCommerce Manager

Bewertet mit 5 von 5 Sternen

Excellent Service:

Excellent Service:
Telephone advice very helpful prior to visiting the shop in Broughty Ferry. Lynda, our sales assistant, was friendly and gave us an excellent service. In fact the whole experience, including Andy and Alan who delivered and assembled our beds, could not have been better.
Thanks to all the staff at Gillies.
Order placed 3rd June. Delivery on 7th July.
Mrs. Thompson

3. Juni 2026
Bewertet mit 5 von 5 Sternen

Carpet fitting

First class service instore and and outstandingly prompt,helpful,considerate handling of fitting process.
High standard service overall and have no hesitation in recommending the company.

6. Juli 2026
Bewertet mit 5 von 5 Sternen

Arrived promptlyand on time.

Arrived promptly. Handled brilliantly. Brought in 2 settees, a poufé and a coffee table. Placed them and disposed of all the packaging by taking it with them. Both guys were helpful, polite and really nice. Knew their job well. Really pleased with them and the furniture. ⭐⭐⭐⭐⭐

7. Juli 2026
Bewertet mit 5 von 5 Sternen

A great team…

We purchased a set of leather sofas and chair. Ethan was very helpful and even came out to the house to measure up so we were sure it would fit through our narrow door.
Yesterday Darragh and Bruce came out to deliver and set up. Adam the porter was also helpful and delightful whilst we were in the store.
What a credit to Gillies.
Staff like this are worth their weight in gold.
Well done lads!

7. Juli 2026
Bewertet mit 4 von 5 Sternen

Clark in Perth went over and above to…

Clark in Perth went over and above to help us source a fabric swatch.
When we bought our sofa we were shocked to discover that the company who make the furniture don't supply swatches. We really needed one to help us select a carpet so Clark removed the colour sample from the book in the showroom, drove down to Livingston and allowed us to borrow it for a week or two. He even supplied a prepaid envelope to allow me to return it in good faith. This was over and above.
When the sofa arrived the guys were so friendly and careful not to damage the walls on the way in to the living room.
Despite the swatch situation I would definitely recommend the service and after sales care. Thank you.

1. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

This is the second time we have purchased furniture this year & Gillies really are the best , from sales to delivery*****stars, Thank you so much.

3. Juli 2026

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