Second time i've booked with them second time a no show! You can't speak to any support teams, absolutely frustrating and unprofessional! Avoid!!!!!!!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Second time i've booked with them second time a no show! You can't speak to any support teams, absolutely frustrating and unprofessional! Avoid!!!!!!!
Unternehmen hat geantwortet
My experince with Gleam has been excellent from day one. They have always provided me with professional and experienced cleaners who handle my cleaning tasks exceptionally well. Gleam is also... Mehr ansehen
Unternehmen hat geantwortet
We have been very happy with Gleam since we started our weekly cleaning back in August. Our cleaner Jo always goes above and beyond, her attitude is great, she always works efficiently and discreetly,... Mehr ansehen
Unternehmen hat geantwortet
Cannot recommend Gleam Cleaning highly enough. The customer support team are so helpful, in particular Izzy who has helped me on a number of occasions with booking changes, thankyou! As for the cle... Mehr ansehen
Unternehmen hat geantwortet
Gleam Cleaning™ cleans homes reliably and affordably for only £16.99 per hour. We pride ourselves on having great customer service combined with true quality.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent cleaning service! The team was professional, efficient, and left everything spotless.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
So easy.
Price is as stated, no sneaky add ons.
Cleaner was punctual and attentive.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
The client are respectful in their way of approach and also understanding. Gleam Cleaning is the best, always ready to help. My experience with them made gives me a sense of belonging, network disappointed me on my way to client place to work I couldn't locate my way, to my greatest surprise Gleam support came through for me. Thank you once again

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
the best cleaning company I've had. very involved, quick to help with any information you need. the workers are professionals, involved in work, respectful and very punctual. I recommend this cleaning agency with all confidence. Liliana Mihaila

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Registration is too easy and very much opportunities of jobs loved ot amazing.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Recently had a change of cleaner as Jesmeen was no longer available at my preferred team. The Gleam Team were firstly really quick to get in touch to let me know. Within a couple of days my new cleaner was allocated and I received their details.
Izabela has been just as great as Jesmeen since starting and I’m really pleased with the quality but also how the changeover was managed and continuity of service was ensured. Has been really seamless and I haven’t had to do anything really.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
My first time using this company. Was very impressed. Ifeoma arrived nice and early and finished on time. With a very caring, polite nature, nothing was too much trouble. She was very thorough and respectful of property. I would highly recommend using this service and will certainly use again. Congratulations on providing a much needed reliable service .

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
its good to have experience in new new field like here also enjoy the work have fun

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Reliable and quick information.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Unfortunately my clean was a poor experience. Many surfaces were left untouched. My blinds were damaged due to a bizarre cleaning technique of hitting things with a tea towel. My bathroom lights were damaged too.
Non-cleaned items were: Desk, bath tap, shower screen, bedroom mirror, bathroom mirror, all windows, kitchen+living room floor and probably more.
Adequately cleaned items: Bathroom sink, kitchen sink, bedroom carpet - but probably not properly.
New dirt was also added in places, I believe by waving the dirty cloths after using them to wipe.
There is no phone number and the company is based in Ireland, which might explain why they weren't able to make sure my London cleaner would work to a professional standard.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Booking with Gleam has been easy from start to finish. Firstly my initial query through the website was dealt with swiftly, I spoke with Chloe on the phone who was very helpful and assisted me to make the booking.
In the number of years I have lived in my house I can honestly say the place has never sparkled as much as it did after the cleaning with Ilana. I am delighted with the results and will definitely be using Gleam and Ilana again.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
I arranged for a first clean from Gleam a few weeks ago. The clean itself was disappointing (the cleaner called me a number of times unable to find my very easy to find flat, and eventually arrived half an hour late, before doing a pretty subpar job, and leaving early) - that said, we've all had bad work days. But more aggravating was their failure to deal with my pretty simple complaint detailing the above - ie following up by phone and email asking for proof of the poor standard/clean, when all I really wanted was an apology and a partial refund. They have then failed to respond to my follow up email requesting an update for a couple of weeks now. I've found a neighbourhood cleaner who's much better, and easily contactable, and I would shy away from using an agency (especially this one) again.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Following a negative experience back in October I decided to use my consumer statutory rights to leave a negative review on Trust Pilot to warn my fellow consumers of this awful company. You can other reviews have been left for terrible customer service so I am not an anomaly.
After my negative review on 01.10.24 their customer service finally got back to me over 3 months later to try and 'buy me' by offering me money to take my negative review down! I politely declined stating that the negative review is fair and accurate to the service I received. I also thought that it wouldn't be right by my fellow consumer to accept money to remove a review that can help many others avoid the catastrophe that I am having to endure. At this stage, 71 days later, thought my troubles were over and I would not have to deal with this company anymore.
How I was wrong! Today 21.01.25 some 4 months after receiving a cleaning service from a sub par cleaner I have now been threatened with lawyers. After their failed attempts to buy me off they are now trying to coerce me into retracting my review.
I have images of all the emails they've sent me and would happily upload them for you to see. Please stay away from this company at all costs. Who would have thought that having a dissatisfactory clean has now lead me into a legal battle over accurate comments of their service.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Joyann did a fantastic job, very thorough, would love to have her back.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Outstanding cleaners and reasonable prices. Recently had a moving out clean with Gleam and was a seamless experience. I would highly recommend this service.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Good cleaners, good prices, simple easy to use website

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Elena did a great job! Place is literally sparking. I couldn't believe it when I got in from work. Will be referring friends.

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Booked a series of fortnightly 3 hour cleans with Gleam, firstly they were unable to find a cleaner for my first week which I didn't mind but THEN, I booked an additional clean and asked them to send a different cleaner so I could compare. They confirmed they would. The same cleaner turned up
and a telephone number is not easily available to call them to complain.
Maybe they only have 1 cleaner on the books?

Antwort von Gleam.cleaning™ | London | Trusted Home Cleaners
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.