glistrr Bewertungen 656

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy, no complications. Pick your event, choose your quantity of tickets and pay - no problems

Bewertet mit 5 von 5 Sternen

I booked my tickets with jacket I take it you get the jacket when you get there on the day everything went smoothly and I got email and download my ticket there also was an option to but it into your... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Found the tour very interesting the baths have been immaculately restored. Julie our guide was very friendly and informative and we had plenty of time to explore on our own afterwards. The onsite... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Easy navigated site and striaght forward payment. Only problem was that the 4 ticket offer was unavailable sold out apparently but as soon as purchased separately it was able to be purchased. Tickets... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Tickethändler
  2. Eventmanagement-Firma
  3. Dienstleister für Veranstaltungstechnik
  4. Softwareunternehmen

Vom Unternehmen geschrieben

glistrr provides an event management platform for event organisers in the UK, Ireland and beyond. We sell event tickets and manage guestlist registrations.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

656 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Encouraged close friends to get…

Encouraged close friends to get tickets. Informed me that shutters were closed at 2200 despite having tickets. Absolutely shocking. Going to get a refund.

Update: Glistrr support was really helpful as evidenced below. Managed to sort out refunds. The error was on the venues part.

6. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Jastej,
Thank you for your review. We would recommend asking your friends to contact our support team directly to look into this.

Updated reply after reviewer provided information about their own transaction:

The transaction information provided is for an event that took place from 5pm until 9pm on Saturday evening, so the event would have been over by the time you or your friends arrived at the venue at 10pm. This is likely why the venue was already closed - it's not clear whether the venue had another event after this one.

The event's start and end time is listed on the event page where you selected your tickets before purchase. You can find more information about the event on its page at https://www.glistrr.com/events/e/popaganda-world-christmas-party-alibi-belfast-1-2195.

Further update:

After checking your transaction confirmation email, we can see that the event end time for this event was updated by the event organiser after your ticket was purchased. The original event end time, which was set when you purchased your ticket, was 2am. This was updated later by the event organiser to 9pm.

We'll reach out to the event organiser regarding this and our support team will reach out to you directly to follow up.

Bewertet mit 5 von 5 Sternen

Easy to use system

Easy to use system

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi there,
Thank you for your review. We're happy to hear that you found glistrr easy to use for your ticket purchase. Enjoy your event!

Bewertet mit 5 von 5 Sternen

First time using

Got tickets very easily

30. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Susan,
Thank you for your review. We're happy to hear that you found it easy to get your tickets with glistrr and hope that you enjoy your event!

Bewertet mit 4 von 5 Sternen

Simple booking.

25. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi John,
Thank you for your review. We're glad that your ticket booking was simple. We hope you enjoy the event!

Bewertet mit 5 von 5 Sternen

Easy to book

25. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Heather,
Thank you for your review. We're happy to hear that you found it easy to book your tickets with glistrr. We hope you enjoy the event!

Bewertet mit 5 von 5 Sternen

Quick and easy

Quick and easy , clear comms

25. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Shane,
Thank you for your review. We're glad that you found it quick and easy to get your tickets. Enjoy the event!

Bewertet mit 5 von 5 Sternen

Prompt replies

Prompt replies, lost tickets recovered and in my account within 10 mins

25. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Lisa,
Thank you for your review. We're happy to hear that our support team were able to help you to recover your lost tickets promptly. We hope you enjoy the event!

Bewertet mit 5 von 5 Sternen

I thought I had missed out on these…

I thought I had missed out on these tickets! I was delighted when I received the email saying they were available

22. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Christine,
Thank you for your review. We're glad to hear that you received a glistrr waitlist notification email and were able to get your tickets. Enjoy the event!

Bewertet mit 4 von 5 Sternen

The link to google wallet was a little…

The link to google wallet was a little outdated.

16. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Emma,
Thank you for your review.

We’re glad that you had a good experience with your transaction other than what you mentioned about the Google Wallet link.

We’d like to understand a bit more about your concerns about the Google Wallet link, so our support team will reach out to follow up directly with you.

Bewertet mit 5 von 5 Sternen

A fantastic show

A great local venue & show , it was a nice event to meet up with good friends. A very enjoyable evening out.

15. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Marie,
Thank you for your review. We’re glad to hear that you enjoyed the event and hope to help you with another ticket purchase soon!

Bewertet mit 5 von 5 Sternen

All was good

All was good

14. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Paul,
Thank you for your review. We’re glad to hear that had a smooth transaction and hope that you enjoy the event!

Bewertet mit 1 von 5 Sternen

The DJ was soo bad I left confused

The DJ was soo bad I left the second the DJ was wasted.

So the song transitions are so bad that I wondered if it's just Spotify playlist

A lot of songs shouldn't be played at a party. You want to get people moving jumping you are supposed to get people motivated you played songs where people didn't know if they need to leave the dance floor.

This was the DJ birthday. Don't make strangers come to your birthday party and advertise it as a big thing that should have need a free entrance and just for the friends not open club experience.

8. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Bartek,
Thank you for your review.

We're sorry to hear that you were unhappy with the entertainment at an event that you attended. We only provide a ticketing service for event organisers and we do not have any involvement in the organisation or operation of any events, including the entertainment, so unfortunately what you have described is completely outside of our control and is feedback that should be directed to the event organiser.

We would therefore appreciate if you would remove this review or at least adjust it to reflect the experience that you had with our service during the process of booking your tickets.

We have requested further information from you via Trustpilot so that we can identify your transaction. If we can do this, we would be happy to pass your feedback on to the event organiser, who may reach out to you to discuss your concerns further.

Bewertet mit 5 von 5 Sternen

Great venue

Great venue, quick service, well organized event. and a free donut. What more could I ask for!!!

12. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Kevin,
Thank you for your review. We’re glad that you enjoyed the event and we hope to help you with another ticket purchase in the near future!

Bewertet mit 5 von 5 Sternen

Handy app

Great easy to use app for booking tickets will use again

7. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Claire,
Thank you for your review. We're glad that you found our app easy to use to book your tickets and hope that you enjoy your event!

Bewertet mit 5 von 5 Sternen

Smooth n quick

7. November 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Lisa,
Thank you for your review. We're glad that your transaction was smooth and quick. Enjoy your event!

Bewertet mit 1 von 5 Sternen

This organisation is an absolute joke

This organisation is an absolute joke. I was supposed to attend a gig on a Sunday, which was moved to the Saturday. I was not notified of this change until the day before (Friday)! It's in Scotland! I'm in Middle England. I can't magic myself up there a day earlier. They won't refund my tickets (which would at least give me money to go somewhere else, even though it's too late to book anything else). Matthew and Jade have explained that they have to "reach out" to the venue. This shows that they don't even keep tabs on these types of changes to respect their customers.

31. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Thank you for your review.

We've reviewed your transaction and your interactions with our support team earlier today. Unfortunately, your review contains several inaccuracies, which we would like to clarify:

1. Refund Request
You were not refused a refund. You contacted us via live chat to request one, and we explained that we needed to contact the event organiser, as refund requests were not enabled on their event. This was communicated clearly to you. Within one hour of your first message, the organiser processed your refund.

2. Event Date Change Notification
The event organiser emailed you on 28 September 2025 to notify you of the event's date change. You were provided with a screenshot confirming the date and content of that email, along with a follow-up message sent today confirming your refund.

3. Tracking Event Changes
We do track changes to events and were aware of the date change. However, for us to automatically process a refund request, the event organiser must have refund requests enabled on their event. The notification email they sent in September asked customers who could not attend the new date to contact them directly for refunds.

We are a small, independent ticketing company, and reviews containing demonstrably false or misleading information can cause serious reputational harm. Publishing statements that are untrue and damaging to a business's reputation constitutes defamation, and we must make clear that this is not acceptable.

We therefore request that you remove or amend your review immediately to reflect the facts outlined above.

We do understand that you may not have seen the organiser's original email notification, which may have caused frustration today. However, it is important that public statements that you post online are accurate and fair.

Bewertet mit 5 von 5 Sternen

The Baths were the perfect backdrop for scary tales and things that go bump in the night!

Roisin was an amazing storyteller! The atmosphere in the Baths was fantastic and the whole experience had me jumping and screaming! Perfect Halloween event!

30. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Paul,
Thank you for your review. We're glad to hear that you had a good experience and hope that we can help again you with tickets for a future event!

Bewertet mit 3 von 5 Sternen

Getting tickets was fine

Getting tickets was fine but that loyalty scheme/ cash back offer was a very unwelcome sight as my financial details have been passed to those scams in the past via legitimate purchases and now I have to watch my bank closely to make sure it wasn’t another (great British bargains) style ripoff

30. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Brian,
Thank you for your review. We're glad that you were able to get your tickets without issue.

We're not sure what loyalty/cash back offer you're referring to. However we can confirm that your financial details are never shared with any third party. In fact, we don't even have access to your payment information - it is sent securely and directly to our payment processor from your web browser.

If you have concerns about something that you saw during the checkout process, don't hesitate to get in touch with our support team who would be happy to assist further.

Bewertet mit 5 von 5 Sternen

Very straightforward

Very straightforward

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Jennifer,
Thank you for your review. We're glad to see that you found it very straightforward to get your tickets with glistrr. Enjoy your event!

Bewertet mit 5 von 5 Sternen

It just worked

It just worked. No fuss. Just efficiency.

26. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von glistrr

Hi Sharron,
Thank you for your review. We're glad to hear that your ticket transaction was efficient and without fuss. We hope you enjoy your event!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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