GoGadgets puts its customers' needs and requirements first rather than focusing only on its business. The item I ordered was unavailable, so they offered me a better product at no extra hassle. The de... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy interface to use and simple buying experience. The device is in way better condition than I thought it would be! Thanks GoGadgets!
Friendly customer service. Sorted out some minor problems quickly. It's a shame the free delivery got discontinued - it was a huge advantage. Will use them again!
I had a great experience with Go Gadgets SA. I purchased a refurbished HP PRODESK 600 G3 from them, and after a a few months the PC unexpectedly stopped powering on. I contacted their support... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
"Go Gadgets SA a division of Go Green Electronic Recycling, is a mass supplier of quality refurbished IT equipment at affordable prices. We have a wide range of refurbished IT equipment ranging from desktop computers, laptops, computer monitors, servers and other networking equipment. Our asset value recovery approach for the disposal of equipment enables refurbished IT equipment to re-enter the market resulting in the creation of a circular economy. Please contact us if you are in the market to procure refurbished IT equipment."
Kontaktinformationen
Südafrika
- gogadgets.co.za
4,8
Hervorragend
1014 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
The reception was friendly
The reception was friendly, though l didn't have a proper appointment they were prepare to assist so thank you.....
21. Mai 2026
Bewertung ohne vorherige Einladung
This is my second time purchaing from…
This is my second time purchaing from GoGadet, I am very happy with the quality and the service I get from everyone. Thank you GoGadet and Nastassja
27. Mai 2026
Bewertung ohne vorherige Einladung
Absolutely blown away by the…
Absolutely blown away by the exceptional service from this team! 🙏 My laptop was in for service just in its warranty time frame , The speed as they did value the nature of my job , I could not be without one, but the charger was out of warranty and I wasn't expecting much, but they went above and beyond. Not only did they fix the issue, but they also upgraded me - talk about exceeding expectations!
Big shoutout to Manager Euli, who was a delight to deal with and waived the courier fee. And Messilja, the technician/assistant may you never change, was calm, professional, and made me feel heard. Top-notch service all around!
Already planning my next purchase and will definitely be referring friends. Kudos to Esther for the referral - you guys are lucky to have her!
5 stars isn't enough - I'd give it 10 if I could. Keep up the great work!"
27. Mai 2026
Bewertung ohne vorherige Einladung
Defective refurbished unit — warranty claim rejected unfairly.
I purchased a refurbished Dell OptiPlex 3240 All-in-One from Go Gadgets in April 2025 for R3,250. From day one the unit was unusably slow — after approximately 2 weeks taking over 3 minutes to load basic web applications with the hard drive barely 15% full. Google mail a prime example.
The backlight subsequently failed completely, rendering the screen non-functional.
When I contacted Go Gadgets, they rejected my warranty claim citing third-party involvement — despite the fact that the original performance fault existed from the date of delivery, weeks before any repair was attempted. The backlight failure is entirely unrelated to any repair work.
Go Gadgets offered to replace the screen for R1,000 plus shipping costs. I declined, as this does not address the original defect and places the financial burden on the consumer for a fault that existed at the time of sale.
I have since lodged formal complaints with the Consumer Goods and Services Ombud (CGSO) and the National Consumer Commission (NCC) in terms of the Consumer Protection Act.
I would caution anyone purchasing refurbished equipment from Go Gadgets to carefully document the unit’s condition and performance from the moment of receipt.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von gogadgets.co.za
Good day Sean
We are sorry to hear that you remain dissatisfied with your experience. At Go Gadgets, we take all customer concerns seriously and always aim to resolve issues fairly and in accordance with our warranty and returns policy.
To clarify the matter publicly, we were unfortunately never made aware of the performance concerns you mentioned prior to the device being taken to and opened by a third-party repair shop. Had these issues been reported to us directly at the time, we would have gladly investigated the matter, provided technical support, and where appropriate, arranged a return or concurrent replacement.
However, the device was opened and worked on by an unauthorised third party before any fault was reported to us. In addition, the original hard drive supplied with the unit had been replaced. Once a device has been tampered with, we can no longer verify the integrity of the original hardware configuration or determine what work was performed on the unit. For this reason, our warranty policy expressly states that customers must notify us immediately of any issues they are experiencing.
While you are of the opinion that the original performance concern and the current screen/backlight issue are unrelated, we are unfortunately unable to guarantee this or accept liability after third-party intervention has taken place. This is precisely why we require customers to contact us first before seeking outside repairs.
Despite this, and in an effort to assist, we still offered to replace the faulty screen at a substantially reduced fee of R1,000 plus shipping costs.
You are fully within your rights to pursue the matter further through the appropriate consumer channels, and we will continue to cooperate fully with any formal process. We remain committed to treating all customers fairly and transparently.
Great service and customer care
The mini PC I bought gave issues, the staff guided me through troubleshooting and when that did not work, they booked it for return. As soon as I delivered the PC to the courier, a replacement was dispatched, they did not wait. I honestly recommend GoGadgets to anyone looking any type of computer.
18. Mai 2026
Bewertung ohne vorherige Einladung
Great condition and working…
Great condition and working excellently.
Products arrived with 2-3 days of ordering it.
30. April 2026
Your pc battery doesn't last long
27. April 2026
Took my call at a breakfast date.
Took my call at a breakfast date on a Saterday morning, helped me choose a laptop, send it off on Monday, received it Wednesday exactly as it was advertised, extremely happy with the service.
9. Mai 2026
Bewertung ohne vorherige Einladung
Amazing Service
Their online services are amazing if you are looking for a laptop. Had an issue and spoke to their chat and was allocated Euli who was so helpful. Im definitely trusting Go Gadgets moving forward.
14. Mai 2026
Bewertung ohne vorherige Einladung
I'm hesitant to buy refurbished…
I'm hesitant to buy refurbished electronics, but this time it has been great. It has everything it says in the ad. The product as a whole is perfect. I need a new monitor and will get a refurbished one from them.
I only have one minor negative comment: Why doesn't the invoice come in the box or sent via email? I emailed them and it was sent immediately. Sooo... great after sales service as well.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von gogadgets.co.za
Hi John,
Thank you for your wonderful review. We truly appreciate hearing from our clients.
Thank you as well for bringing the invoice issue to our attention. The invoice emails are generated automatically; however, we have noticed that when SMS is selected as the preferred method of communication, the automated emails sometimes do not go through. This is an issue we are currently investigating and working to resolve.
Delivery was quick and the refurbs are…
Delivery was quick and the refurbs are in very good condition
30. April 2026
Excellent service
Very quick delivery. Products are in excellent condition. I will definitely buy from you again
29. April 2026
It has always been a pleasure to deal…
It has always been a pleasure to deal with them.
25. April 2026
Always true to their adverds and word
Always true to their adverds and word. What a pleasure to work with
24. April 2026
Excellent service from Bennie
It was a long weekend and I was desperate to get the docking station I was ordering - After the long weekend Bennie sent it overnight to Jhb so I wouldn't have to wait any longer. I highly recommend GoGadgets.
29. April 2026
Bewertung ohne vorherige Einladung
Thank you Gogadgets & Nastassja
Thank you Gogadgets & especially Nastassja for your outstanding service. Made a purchase more than a month ago, completely forgot about, when i eventually got the chance to install the software, it was giving me errors. Emailed Nastassja, without even asking 10 thousand questions, she was immediately on it, even got her technicians to assist. So for that im grateful.
20. April 2026
Bewertung ohne vorherige Einladung
Excellent service and delivery
Both our orders were handled very professionally and efficiently. I will definitely use gogadgets again. Thank you very much for your excellent products and service. Jan Nortje
22. April 2026
Bewertung ohne vorherige Einladung
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