Go Official Bewertungen 

⚠️ Warning — They are 💯 fraudulent.I paid more than £260 for two tickets that had a face value of just €40 each, yet we were refused entry to the match.They knew from the beginning that we were UK passport holders because they requested copies of our passports and printed our names, dates of birth, and nationality directly on the tickets.On the day of the match, they emailed us instructions, which we followed exactly. The guidance included not wearing the away team's colours, not reacting to goals, and being cautious about speaking English — all of which we would have followed anyway as basic common sense.There was an initial security check before the turnstiles, and the moment the steward noticed “Gran Bretagna” printed on our tickets, we were refused entry.Around 20 minutes after kick-off, the stewards locked the gates and went inside. By the time someone from Football Ticket Net finally called me back, it was half-time and we had already walked back into town. Despite this, they told us to return to the stadium, go to the ticket office, and somehow try to convince them to let us in — something that obviously made no sense once the match had already started.They are extremely quick to respond to emails and calls until there is an issue they don't want to handle. Then suddenly it's, “We'll look into it and get back to you,” which they never actually do.So where exactly is the 100% guarantee they advertise? I still haven't received my refund, and they have now completely stopped responding. I've had to open a chargeback case with my credit card company.24/04/26: So apparently the guarantee isn't actually 100% as advertised? They are now asking me to provide written confirmation. Conveniently, the stewards didn't give me a letter. Instead of simply honouring their supposed 100% guarantee, they are putting the responsibility back on me to somehow obtain written confirmation from a football club in another country after the event, seemingly just to avoid issuing the refund.

What at first seemed a problem with my booking was efficiently sorted by Yamin and turned the experience from good to a great one. Thanks.

It’s a bit annoying that you can’t see what seats you are booking - in the end the seats were really crap. Plus side The irons won

What a lovely day. Treated really well from the moment we reached the entrance to the time we left the ground. And amazing seats. Even laid on a West Ham win ! Would recommend 100%

Quick reply when asked about tickets , will buy my tickets from here from now on .

It was brilliant from start to finish The lounge expierience the match all ran so well couldnt ask for anything better. Trouble is now I want to be in there evry game

Amazing experience from start to end. Special thank you to Yamin who was incredibly helpful throughout the day and making sure everything went as smooth as possible. Excellent service and a brilliant matchday experience. Highly highly recommend

Great service, great experience and great hospitality. Would recommend for anyone who is wanting to experience hospitality at a football stadium. Yamin helped me out tremendously throughout the day and made my experience 10x better.

Great experience. Amazing staff and hospitality by Yamin. Would highly recommend.

An amazing experience thanks to GoOfficial! Will definitely use them again, flawless handling!

The staff yesterday were really amazing. Yamin in particular was very helpful and kindly assisted us. I am very pleased with the service and the kindness of the staff members, it truly made the experience!

We had a lovely day, everyone was very attentive and greeted us especially Yamin. He really went out of his way to make me and my husband feel comfortable, he helped direct us to our seats. I was very impressed with how well organised everything was. The whole experience was one to remember.

Absolutely superb. A fab day out and a very generous gift. 100% recommend

I was lucky enough to win tickets to the Great Briton Lounge through Go Official and had a great time. The lounge was great - the staff there were brilliant and the support and customer service from Go Official was first rate!

And to cap it all - the Hammers won

Thanks Go Official for the tickets and a great day out

Wow had the best day the security the stewards the staff everyone was amazing and wow the after party was the best …..IRONS

Our first time experiencing hospitality and it was absolutely amazing from start to finish.
The lounge was stylish, comfortable and had such a great atmosphere. The seats were fantastic and the view of the pitch was incredible.
The team at GO Official Travel were extremely professional, friendly and responsive.

West Ham won so all in all it was a perfect day ⚒️

Highly recommend the hospitality experience. We’ll definitely be doing it again with Go official travels! Thank you ❤️

It was all amazing from start to finish. The lounge was so stylish and comfortable. The seats and the view of the pitch was incredible. All of the staff we interacted with especially at go official travel were so professional and responsive. The staff at the stadium were welcoming and helpful. And West Ham won so all in all a perfect day!!! Highly recommend !!!

Brilliant company highly recommended. Thank you for your great service

We had the very best time at West Ham today. Thanks so much for everything, what a great company.

Brilliant - smooth and easy!!