Everything went as expected. I chose free shipping, which typically takes longer, yet it was shipped very promptly. The protech mats are exceptional; they are the best mats for any purpose.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
PAC team setup an easy to use and effective VMI online portal for all cleanroom supply. We are now easily tracking each item. PAC team monitors and replenish the inventory on a weekly basis. PAC team... Mehr ansehen
We purchased 5 pieces of StatPro SP2101 Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters Of the 5 pieces, 3 units were defective and were non-continuous electrica... Mehr ansehen
Unternehmen hat geantwortet
Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have enc... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since 1973, Production Automation Corporation (PAC) has supported technical products that solve manufacturing problems. PAC is both a full-service stocking distributor, and a manufacturer's representative. Customers turn to us when they need expertise on product selection, require help sourcing an alternate/unavailable product, or when an existing supplier becomes difficult to work with. As your business grows, we're growing along with you. That means we're continually adding new product lines and brands by popular demand. With so many products and options, it's important that you find the right one. We help you decode technical data into best-case purchases in person, on the web, over the phone, or on-location at your facility.
Kontaktinformationen
121 Cheshire Ln Suite 400, 55305, Minnetonka, Vereinigte Staaten
- (888) 903-0333
- info@gotopac.com
- gotopac.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
PAC has been a great company to work…
PAC has been a great company to work with. Their products are just what I was looking for. Delivery was on time and everything arrived in tack. My only suggestion for improvement is to add my name to the label for delivery. I work in a school district with over 200 employees so it took awhile for me to receive my order after it arrived at the receiving dock.
Knowledgeable staff, quick shipping
Spoke to a rep before placing my order to ask a few product questions and get an expectation for shipping, really helpful. They reached out to make sure it wasn't a fraudulent order, which I appreciate, and then exceeded expectations getting it to me. Overall great experience.
Easy to navigate website- quick delivery
Director of Operations
Always a pleasure working with PAC. The service level and pricing levels are within a reasonable cadence.
Quick delivery at a decent price.
PAC's prompt service always keeps me…
PAC's prompt service always keeps me soldering.
System updates installed.
Delays and Errors
I ordered cleanroom frocks and lab coats for my team, complete with company logo and each person's name embroidered. Delays and errors were the theme throughout. Initial communication began on August 31, 2021. Cleanroom frocks didn't arrive until late December 2021 after proof approval kept getting repeated unnecessarily. Lab coats arrived in March 2022 but comically had the same person's name on all the lab coats (instead of 7 different names). New ones arrived in April 2022 but the font for the individual names were too small. At this point, since the names were correct I didn't bother to complain. But then I received an invoice on August 18, 2022 (almost a year after initial contact!) indicating that my company wasn't billed for the embroidery, so we were billed that amount -- even though it wasn't exactly what we wanted. I realize PAC works with various vendors and can't always anticipate delays or mistakes, but they should be accountable for the vendor actions. I wasn't offered any discounts or refunds for the schedule slipping and errors, but was instead charged for embroidery over 4 months after final delivery of substandard product.
Products shipped on time
Products shipped on time. Great customer service! Will be ordering again!
Tried to order 25 ESD mats for a $400…
Tried to order 25 ESD mats for a $400 order. Noticed a "$67 additional fee" charge added to the order with no explanation. In addition to the shipping cost.
No way to email anyone because all they give you is a list of 25 reps.
SP2101 OEM Defect wrist strap ground
We purchased 5 pieces of StatPro SP2101
Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters
Of the 5 pieces, 3 units were defective and were non-continuous electrically from one of the two wrist strap ports to ground as tested with a multimeter. This could endanger sensitive electronic hardware if it was not detected by ohm-ing out both ports to the ground ring. Buyer beware and make sure to test!

Antwort von Production Automation Corporation
They sent my orders in parts
They sent my orders in parts, I don't received all my items. I sent a lot of messages with the invoices like proofs at the end theu just sent a few items saying that they already sent my complete order missing 17 items.

Antwort von Production Automation Corporation
We ordered 2 carts for the warehouse.
We ordered 2 carts for the warehouse.
My only reason for not giving them 5 stars is the delivery was delayed for over a month.
However, the product itself is great and works exactly as advertised.
It was good experience I got what I…
It was good experience I got what I needed and I will be using this company again
Good Product, good service
The product arrived intact and functional. Seems to work good but I've only had the dry cabinet for about 10 days. Ask me again next year!
SOLID work table at a great price
I recently ordered a large (8' x 3') work table for a manufacturing inspection area.
The product is absolutely awesome, and is very, very solid (and heavy in a good way).
The ordering experience was easy on the website, and I received notifications to let me know when it shipped and tracking numbers as well.
I will definitely use PAC again as our business grows.
I'm adding one more comment here: no way would I be able to find a work table this large, this solid, and this well built here in my local city "big box" stores. There might be some of those business catalog sources with something similar, but not for the great PAC price and perhaps of more questionable quality. If you want something that can handle the punishment of a manufacturing environment, get a PAC worktable and you'll thank yourself later.
Filament cabinet works exactly as promised
Filament cabinet works exactly as promised. I have it chock full of PLA, ABS, AASA, TPU filament spools and the humidity is running 10%-13% after several days operation.
Order arrived incomplete.
Order arrived incomplete.
Called, still not resolved.
Emailed, still not resolved.

Antwort von Production Automation Corporation
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







