GO Transit Bewertungen 

What a complete shit hole! I honestly don't even understand why I'm being charged for such garbage. Not only was the train over 10 minutes late on a perfectly normal, sunny, warm day. But I needed to charge my phone using the USB ports - and literally had to try 3 DIFFERENT CARS to find ONE that worked. This is amongst the still outdated and shitty cars that don't even have ports, had to walk down half the train. It's 2026 and it's NOT cheap to ride these lines every day. Completely unacceptable. It seems trivial but honestly why am I paying taxes and hard earned money for this crap. I've been riding these trains for years, it's about time the customers stand up for bare minimum standards and hold this crappy organization accountable. Toronto is Canada's largest city and we still have infrequent trains, delays, cancellations, and piss poor experience riding day to day .

Third world interurban rail system for what is supposed to be a first world country. Baffling way-finding through the station, automatic kiosks in the station for buying tickets but the same destination has 12 different names so unless you live here you can’t be sure where you’re going, and totally unhelpful customer service reps who’d rather stand around chatting with one another than help people and whose only response to a question is “use a credit card.” They completely ignored a woman crying at the kiosk because she couldn’t figure out how to use it. Avoid if possible.

GO trains used to be a great way to get to downtown - not anymore. Huge change for the worse over the last few years, and the decline continues.
1. Rides and stations are unsafe: I see aggressive individuals more and more often
2. Cars and stations often smell washroom, and washrooms are broken
3. With the number of trains cancelled or delayed, or journeys shortened, the on-time arrival to your destination became pure gamble

QEW and 401 traffic seems bad, but it is a much better option than GO transit

Bus arrives 20 mins late on Thanksgiving weekend only to bring a single layer bus and tell us all we need to wait another half an hour until HOPEFULLY the next bus comes? After we have validated our passes waiting for half an hour missing all the transfers needed for the trip and what's worse they never keep their terminals open to sit at when they screw up and leave us waiting 4 hours - what a joke.

I accidently purchased 2 Group Day Passes instead of 1 last Sunday. There were only two adults travelling. I called to request a refund and they told em that the tickets are non-refundable. I asked to speak to someone else. They told me that they couldn't do that and it wouldn't make a difference anyway. I guess human error is an unforgivable offence in their eyes. I'll drive next time.

Sat Sept 26 - GO train from Ajax to Union Station closed. Had to take the bus. Blue Jays game so high volume. Appears senior admin did not plan for or anticipate this. Incredibly frustrating long lines, which I think could have been avoided with good planning! There were sporadic buses, ill prepared staff at Ajax site and very poor communication, Terrible day! Added 6 hours to our travel time!

Late at least 80% of the time. Schedules change constantly. Poor really.

Between the loud people on the bus and the lack of any of the basics other lines offered 1 star is generous

Honestly they need to hire people who aren't visually bored or annoyed of the job, it’s about community so, no one “drivers” should just stare at a passenger getting in the bus like some souless spirit. We ride your bus to get to where we need to be, we say hello we expect that back…

Just saying, do better.

GO Transit has to be one of the absolute worst public transit systems in the free world. Having traveled extensively across the globe, I have never experienced a service this consistently terrible.

The list of issues is endless:

Constant Delays: You can never rely on their schedules; train and bus delays are a daily reality.

Overcharging & Deceitful Refunds: The fares are incredibly high for the subpar service provided, and their "service guarantee" or refund promises are completely deceitful and nearly impossible to actually claim.

Misplaced Priorities: It is a total shame that they pour millions into fare enforcement and penalizing riders, yet they can't seem to invest that money into providing adequate, reliable transportation.

It is an embarrassing system that somehow continues to get worse by the day. Avoid it if you have any other alternative.