The communication with Grantham Caravans has been first class, I couldn't see any tracking info on my order as the Aircon unit was delivery by pallet direct from the supplier. Amanda was extremely hel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought a used caravan from Granthams and received 10% discount card. Had trouble registering it so phoned on Sunday afternoon and was helped to register it so qualifying for £75 off a new awning, jus... Mehr ansehen
First time I've bought from them. Very impressed with their accessory prices and very fast delivery, which was well packaged. Will certainly check them out again for accessories. Postage was reas... Mehr ansehen
I phoned Grantham,s yesterday for a wheel nut bolt which should been handed to me on handover day .So I rang the accessory shop after looking a round on various websites, prima leisure wanted £10:00 p... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- grantham@granthamcaravans.co.uk
- granthamcaravans.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 3 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good experience!
Super fast service and delivery
Super fast service and delivery. Reasonable cost for postage. Fast and prompt customer service. Excellen.
A great company well stocked and well…
A great company well stocked and well staffed good selection of products.
Communication first class
The communication with Grantham Caravans has been first class, I couldn't see any tracking info on my order as the Aircon unit was delivery by pallet direct from the supplier. Amanda was extremely helpful and kept in touch keeping me informed on the delivery window. Keep up the excellent work 👍
I've been looking for a bowl for my…
I've been looking for a bowl for my swift bessacarr E520 2012 model tell you the truth I did realise that it had its own bowl until someone put a post on the swift bessacarr site on Facebook and am so glad they did cause it's just perfect super fast delivery 😀 will definitely be keeping this retailer site as it everything 😀.so easy to order and posted out the next day followed up by a email saying that its been dispatched Thankyou once again Grathams carvan
Great company
Great company, easy to find the part you need and very fast dispatching of the item, but what lets them down is DHL was sent an email for delivery on Friday 9th, and I checked the tracking later on Friday for them to say sorry, but we will deliver tomorrow, Saturday, that didn't happen, but at last delivered today, Monday 12th
Buyer beware
Most of the Granthams reviews on here are about their Motorhome parts shop, which I’m sure is fine. This review is about buying a brand new campervan from them. For us it was a horrendous, anxiety inducing and costly experience. All I’ll say is If you do decide to deal with them don’t collect your new vehicle until you’ve read the below, then maybe you can avoid the hell we had to live through:
Do not under any circumstances agree to collect your new vehicle until you have personally been online to witness that your vehicle is indeed registered and taxed in the UK. We didn’t. They said it was road legal, it wasn’t. Not registered and not taxed, we drove around with meaningless insurance in an illegal vehicle for a whole month, before the DVLA let us know.
Grantham's blamed the DVLA, and yes the DVLA had made a clerical error, but the responsibility to deliver a ‘road ready’ vehicle sits with the dealer. We lost hours and days of our lives trying to sort the mess out. Something that shouldn’t have been on us to do. We had a holiday booked, and time was now against us. We consequently lost our ferry bookings and European holiday with friends. It took nearly another month to finally sort out.
Both the DVLA and a traffic police friend told us under no circumstances could we drive anywhere in what we now referred to as ‘The expensive ornament’ on our drive. Grantham’s on the other hand said “it’s fine ignore the DVLA, they are wrong”.
I dread to think what might of happened if we’d listened to the nice people at Grantham’s. So buyer beware, and know before you go.
Excellent service prompt delivery
Thule Omnistor
Granthams have just fitted a Thule canopy to our caravan. I spent days trying to find a company to supply and fit. Some friends of ours that are Granthams customers suggested trying them.
A couple of phone calls later with Sheila and the canopy was paid for and ordered.
When it came to the day of fitting the team did a fantastic neat job. They gave me a full demonstration of the canopy as well.
Really happy with the service we got
They were the only people that were…
They were the only people that were selling my part, at a good price. They were on time. I will be using them again.
Your service is great but DHL are…
Your service is great but DHL are appalling with their communication and reliability
Inept, Terrible customer service, Uncaring,
Booked our van in for some work to be done three months ahead with it clearly set out on the quote what needed to be done. Arranged a date and paid the invoice two months ahead of the date. Checked the week before that everything was still ok for the work. Dropped off the van on a Saturday to be told Monday morning that they couldn't do the work. Drove over 600 miles in total without any compensation given for time and fuel. Terrible dealer.
Great service
Great service. The Royal caravan roof cover looks good quality with plenty of tie down straps
Well packed and as described only…
Well packed and as described only complaint was paid for p&p via dhl and delivered 3 days after original delivery date and item was small enough it could have been sent via Royal Mail and delivered at same cost at least 3 days earlier
Very helpful when I phoned them to…
Very helpful when I phoned them to check on the item. Easy ordering service and a good price. Prompt delivery. All round a very good experience.
Delivered as stated and in a safe…
Delivered as stated and in a safe sturdy box. Product is now fitted and pleased with all.
Thankyou.
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