Gym RatZ Gym Equipment-Logo
Zur Website

Gym RatZ Gym Equipment Bewertungen 16

•
TrustScore 3.5 von 5

3,4

Fitness- und Ernährungsberatung
Bewertung abgebenZur Website
Bewertung abgeben

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Fitness- und Ernährungsberatung

Vom Unternehmen geschrieben

Welcome to GymRatZ the UK's leading Supplements, Strength and Fitness Review Store. On-line since 1999. For Commercial Gym Equipment, Bodybuilding Supplements & Reviews, Home Fitness Equipment + Boxing Supplies etc. We can advise and supply Home or Commercial Fitness equipment for every need.

Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

16 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren
Bewertet mit 1 von 5 Sternen

Out of business?

Out of business?? Shop is no longer there despite the sign still there, no answer on the phones.Surely a notice on the website would have been the bare minimum?

8. Dezember 2022
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Hi Karl,

No we're not out of business.

During the "events" over the last 2 years starting with the lockdowns and gym closures worldwide our shop was stripped of stock and suppliers were unable to provide reliable source of any kind of equipment so as an intermediate stop-gap we used the empty shop-front to sell personal antiques, effects and artifacts (easier than "MarketPlace" or Car Boot Sales that also ceased to exist for a long time);
As it happened the demand for fitness and gym equipment declined and many suppliers still struggle to get stock whereas at least we currently maintain a footfall with local customers coming in to browse Deb's shop of hidden treasures.

Deb, (GymRatz founding partner along with myself way back in 1999) is in the shop most days but limited hours so she's often on hand to assist with gym/fitness enquiries. If she can't get to the phone it's re-routed to myself, usually out and about but if you had left a message I would have called back... I was also in the shop this-afternoon and we had a number of phone callers that were either silent or callers didn't leave a message.

Did you use the contact form on the website? If you had I would have replied.

There was a the chap bobbing around outside the shop looking confused but didn't come in to ask about our somewhat unusual highstreet presence... We still have a demonstration WaterRower in the shop.

Thankyou for coming to TrustPilot to give me a chance to explain the situation but we are ABSOLUTELY NOT "out of business" and still sourcing equipment for customers but it's no longer a straight-forward operation, but leaving a 1-Star review given that you haven't even used our services isn't really appropriate. Perhaps the chap I spent 30 minutes on the phone to yesterday helping him with problems he was having with ForceUSA equipment that he'd purchased from ForceUSA who really do appear to have gone out of business might tell a different story!

Leave a message and you'll get a reply... just like you have on here.
Just please don't use a hotmail account!

Cheers
Pete


Bewertet mit 5 von 5 Sternen

Excellent customer service from Adan and Gymratz...

I feel compelled to write this review as it seems to be the rare occasion these days to encounter such excellent customer service. I order a treadmill from Gymratz and there was a slight delay in it being delivered. When I contacted the support team they dealt with it immediately and I received the equipment as promised. Due to a query about some parts I then had several conversations via email. Every email was polite and followed up by a telephone call. Ultimately we have resolved any issues. The man who dealt with all my correspondence is called Adan and I recommend that if you have any issues with anything to do with Gymratz that you ask for him personally. Excellent customer service really does exist. Thanks Adan and Gymratz. Lin.

22. März 2022
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Hi Linda,
Thankyou for your 5-Star review.
It's very much appreciated.

Bewertet mit 5 von 5 Sternen

I cant rate Pete and Deb highly enough!

I cant rate Pete and Deb highly enough. GymRatz is the place you need to turn to if you need any equipment and if you are after great quality and even better service. I can now enjoy my Force G9 and i had so much help throughout purchase and especially afterwards that i felt like a queen. I wish there were more places like this as nowadays after sale service is horrible in majority of places.

3. Jänner 2022
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Why THANKYOU most kindly Mrs. B.
I hope your garage gym is still living up to expectations.

Cheers
Pete

Bewertet mit 5 von 5 Sternen

USA Monster G12 from Gym…

Bought the USA Monster G12 from Gym RatZ Gym Equipment

Great price and second too none service 👌
The functional trainer is fantastic 👍
The after sales service and advice spot on!

Nothing too much trouble
Thanks guys

21. Dezember 2021
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Sorry for the delay in posting a reply Dave...
Blimey, 12 months ago, time flies.
I hope your immaculate gym is still serving you well.

Cheers - Pete
Oh, and happy Christmas to you and yours.
:)

Bewertet mit 5 von 5 Sternen

During the great 2020/21 lockdowns…

During the great 2020/21 lockdowns myself and my young family had a great requirement to turn the garge into a home gym. Not only for my own declining fitness but to burn a bit of energy from our two teenage sons that were climbing the walls without the stimulation of a school life.
We weighed up our options and found GymRatz on-line and wanting a little guidance gave them a call.
After measuring the space and discussing our wants, needs, expectations and individual training requirements we were guided to the ForceUSA gyms.
As we didn't have any weights or bars nor did anyone in the UK it seemed we were drawn to the ForceUSA G6 with it's smaller weight stack increments, better for the boys and my wife; with addition of Olympic Weight Plates to follow for the smith machine and Olympic bar (now purchased).

There was barely any delay on the machine and the price we were given was extremely competitive with GymRatz matching quotes from another company.

We took delivery of 16mm interlocking rubber floor tiles from GymRatz and fitted them the week prior to installation.
Pete and Steve arrived promptly bringing the G6 with them and installed the unit over the next 6 hours ensuring there was enough space on all sides for using an Olympic bar and loading the smith machine.

Extremely polite and proficient and I'm glad we added install as there were a LOT of components!!!

Can't thank Gymratz enough. We've since added a JMC adjustable bench and a set of PowerBlock dumbbells from GymRatz and the gym is used every day, sometimes together and sometimes individually.

Oh, Deb was also extremely helpful when I spoke to her, it's abundantly clear that Pete and Deb have many years experience with equipment, setting up family gyms and weight training in general.
Thanks guys, you saved our lockdown sanity.

21. Juli 2021
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Wow.
Thinkyou WW.
Your in-depth review and very kind remarks are extremely appreciated.

I hope your sons are still keeping up with their training and your awesome home gym is getting plenty of use!

Cheers
Pete

Bewertet mit 5 von 5 Sternen

Right price and next day delivery

After searching the web for the product I wanted I contacted Gym RatZ by phone.

Pete is a very helpful guy and tried his best to give me a good price, but also made sure the items reached me next day.

When confirming the order by email he also took the time to explain to me in detail some helpful tips on assembling the item.

I would have no hesitation in recommending Gym RatZ to my friends.

14. Mai 2021
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Thankyou Mr. Smith.
Just catching up on all the TrustPilot responses I should have done but forgot!

Wishing you and your family all the best of the season.
Cheers - Pete

Bewertet mit 5 von 5 Sternen

Great service. Thank you.

Bought several York bumper plates, which I am very satisfied with. Customer service was excellent, particularly Pete who was very helpful and competent. I would definitely recommend buying from this company.

28. Februar 2021
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Hi AO,
Prompted by a recent review to check out TrustPiot account and realised I'd got a number of reviews to reply to, so just wanted to say thanks for your 5-Star review. It's very much appreciated.

Cheers
Pete

Bewertet mit 5 von 5 Sternen

Just want to say how much I valued the…

Just want to say how much I valued the effort and time taken by the team at GymRatZ when I recently purchased a pair of Powerblock Pro Exp stages 1 and 2 adjustable dumbbells from them online. Debs was very helpful and communicative throughout the purchase and I was kept up to speed on Delivery times as the order came in 2 shipments. One of the power blocks was faulty but was replaced without hesitation or question and as quickly as possible I had the pair of dumbbells up and running in my home gym. Highly recommended shop. Thanks and will use again.

5. Oktober 2020
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Hi Richard,
Wow, time flies. I've just re-discoverd out TrustPilot account and notice umpteen reviews to which I've not replied so better late than never.
:)

THANKYOU for your glowing review.
I hope your home gym and the PowerBlocks are still getting plenty of use.

Best Wishes.
Pete (& Deb)

Bewertet mit 5 von 5 Sternen

Great customer service and fast…

Great customer service and fast delivery, would definitely recommend.

14. Mai 2020
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Hi Paul,
Thanks for your kind review.
Sorry for the delay in expressing our appreciation for your 5-Stars.
It's been a bit of a crazy period these last few years but that's no excuse for my slow response.
So... THANKYOU again.

Wishing you all the best.
Cheers
Pete

Bewertet mit 3 von 5 Sternen

Too Expensive!

equipment are good but actually, their prices are high!

5. April 2019
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Dear Anthony.
I appreciate your review was way back in time but thought I'd just express my thanks now that I've re-discovered our TrustPilot account.

We always try to maintain a degree of competitiveness on pricing and if customers come to us directly with a link to another supplier offering the same products at a cheaper price we'll do our very best to beat their offering.

Thankyou for taking a moment to provide your review.

Cheers
Pete

Bewertet mit 5 von 5 Sternen

good deal thanks

26. Februar 2019
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Your very welcome Big Mike.
Thank YOU for your review.
:)

Cheers - Pete

Bewertet mit 5 von 5 Sternen

Excellent Service

Excellent products, very quick delivery. All delivered as expected. Highly recommend

1. August 2017
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Dear David,
I've just re-found our TrustPilot account and spotted a whole bunch of historical reviews I hadn't responded to so even though TrustPilot is warning me that customers appreciate personal and timely replies to reviews, I figured even a late reply is better than no reply so...
THANKYOU for your 5-Star review back in 2017!

Happy Christmas etc.
Cheers
Pete

Bewertet mit 5 von 5 Sternen

Excellent

Very good I would highly recommend this company to anyone Pete and his wife are very helpful

20. April 2015
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Hi Andrew.
Just thought I'd catch up on reviews I'd forgotten to reply to, don't worry, yours isn't the oldest, I can see one from 2011 !

So Just to say
THANKYOU
for your 5-Star review in April 2015.
Myself and Deb are still here all be-it in a completely different world to 2015.

Best wishes to you.
Cheers
Pete

Bewertet mit 4 von 5 Sternen

Good, Reliable Gym Equipment Company

I recently ordered some gym flooring from GymRatz, which was very much ordered to size.. Pete helped me order exactly the number of pieces and edges I needed for the dimensions I specified. All arrived packaged well with no problems whatsoever. Would no hesitation in buying again.

4. August 2014
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Hi Stephen.
I'm just catching up on our TrustPilot account. Being the "Free" one it doesn't get a lot of action so many reviews were inadvertently missed from receiving a reply so I'm tidying up and making sure absolutely everyone that has left a review now has a response.
OK so I'm 8 years late but I'm sure your gym flooring is still as good as the day it was laid... our shop flooring certainly is and that went down way before your order.
:)

So from Myself & Deb...
THANKYOU both for your order in 2014 and the 5-Star review it prompted you to leave.

All the very best.
Cheers
Pete

Bewertet mit 5 von 5 Sternen

Great Company

Ordered a half rack and a few other bits and pieces. The items arrived within a week. They were really helpful over the phone and by email (I dealt with Matt). I would defiintely use these guys again.

21. Jänner 2012
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Thanks for your 5-Star review Matt.
Admittedly it was almost 13 years ago but I've just re-discovered our little used Trust-Pilot account and thought I'd tidy things up by making sure ALL reviews have been responded to.

Thanks again.
Cheers
Pete

Bewertet mit 5 von 5 Sternen

Excellent sale and customer service.

Bought a waterRower Club a while ago in August. The item was out of stock and i appreciate the call back on the next working day. Had the option of changing the order but i stick to it because of the free gift.

Customer service was really good. As i live on the 3rd Floor, was initially concerned about bringing it up. Was advised on how to bring it up. So really appreciate it.

Since then bought discounted supplement which arrived on time without fuss.

All in all, good value with great service.

22. Dezember 2011
Bewertung ohne vorherige Einladung
Gym RatZ Gym Equipment-Logo

Antwort von Gym RatZ Gym Equipment

Dear AW,
Might seem a bit strange to get a "thankyou letter" some 11 years after your review but I thought I'd whip up a personal message of thanks and seasonal greetings having re-found our somewhat redundant TrustPilot account.

So... on behalf or myself and Deb,
THANKYOU
It is and was greatly appreciated.

Cheers
Pete

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr