Haine & Smith Opticians Bewertungen 94

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had a fantastic experience in Chippenham Haine & Smith getting lenses fitted in my new sunglasses. The opticial advisor was incredibly knowledgeable and handled my sunglasses frame and the lenses w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had eye exams for the family at the Faringdon branch. Was easy to schedule and the staff was very nice. They did a bunch of assessments such as a photo, looking at shape with the air burst, reading le... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Outstanding eye exam the most thorough I have ever had! As a diabetic I need to have an optician I can trust to pick up any problems. All the staff at Pewsey Haines and Smith welcoming and caring.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I popped into the Calne branch to be a be cheeky and ask whether i could have the arms on the glasses I already owned re shaped to fit better. The two ladies in there were amazing and so friendly. Mad... Mehr ansehen

Unternehmensdetails

  1. Augenoptiker
  2. Kontaktlinsenanbieter
  3. Augenklinik
  4. Brillen-Großhändler
  5. Sonnenbrillengeschäft

Vom Unternehmen geschrieben

Haine & Smith Opticians is an independent chain of opticians with 20 practices in and around Wiltshire. Since 1975, we’ve been dedicated to delivering bespoke eyecare, priding ourselves on earning the lifetime loyalty of our patients. We provide both NHS and private eye examinations, and offer a wide range of spectacles and contact lenses to suit all styles and budgets, including premium designer frames known for their exceptional quality. We also offer hearing care services, including free hearing assessments, delivered with the same personal approach our patients expect. Our mission is simple: Expertly delivering bespoke eyecare to our region, earning lifetime loyalty since 1975. With over 50 years of experience, we continue to focus on long-term relationships, ensuring that each patient receives a personal and professional service tailored to their needs. We go above and beyond to create an exceptional patient experience, from thorough eye tests and hearing assessments to expert advice on the best eyewear and hearing solutions. At Haine & Smith, we’re proud of our local high street presence, our commitment to quality care, and our reputation as a trusted provider of eyecare and hearing care throughout the Wiltshire region.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

94 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Eye exams for adults and children

Had eye exams for the family at the Faringdon branch. Was easy to schedule and the staff was very nice. They did a bunch of assessments such as a photo, looking at shape with the air burst, reading letters, colours, 3D, etc. They were very patient with little kids also. Recommend this branch.

21. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service

Had a fantastic experience in Chippenham Haine & Smith getting lenses fitted in my new sunglasses. The opticial advisor was incredibly knowledgeable and handled my sunglasses frame and the lenses with care. Both of the ladies were very thorough and didn't push for unnecessary sales. Excellent customer service. Thank you

18. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful humans!

I popped into the Calne branch to be a be cheeky and ask whether i could have the arms on the glasses I already owned re shaped to fit better. The two ladies in there were amazing and so friendly. Made me aware that I was doing it at my own risk, which was no problem at all. Did a wonderful job and my glasses no longer threaten to fall off my face!

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really friendly staff

Really friendly staff, detailed eye examination and explained all the details of the costs involved.

31. März 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you for your kind feedback.
We’re really pleased you had a positive experience, and your comments are very much appreciated. We look forward to seeing you again.

Bewertet mit 5 von 5 Sternen

Efficient & helpful service as always.

Efficient & helpful service as always.

30. März 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you for your continued support.
We’re delighted to hear you consistently receive efficient and helpful service — it means a great deal to the team.

Bewertet mit 5 von 5 Sternen

Had an issue with my eye

Had an issue with my eye, went in to enquire and was seen straight away. Excellent service from everyone involved.

26. März 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you for your kind feedback.
We’re really pleased we could see you promptly and that you had a positive experience with the team. We hope everything is well with your eye, and we look forward to seeing you again.

Bewertet mit 5 von 5 Sternen

Fanatic service

Took my elderly father to have an eye test. He has bad mobility and staff were so helpful getting him in and out of chair. They were very patient with my dad and so kind and helpful. I was so impressed with the service my husband and I will be having our eyes tested there from now on.

19. März 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you so much for your kind feedback.
We’re really pleased we could support you and your father, and it means a great deal to hear that the team made a positive difference to your visit.
We truly appreciate your trust in us and look forward to welcoming you again.

Bewertet mit 5 von 5 Sternen

Free repair

I was in Malmesbury in a local newsagent’s today when my glasses fell apart. It was very frustrating as I was trying to choose a birthday card. I looked up the high street ‘ saw a branch of Haine & Smith. I popped in & a very friendly & helpful gentleman replaced a screw that had fallen out - restoring them to good as new condition. It only took a few minutes whilst I waited & he didn’t charge me a penny. How good is that?
Thank you kind sir & well done H&S 👍😊

20. März 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you so much for taking the time to leave such a kind review.
We’re really pleased we could help when you needed it — and it’s great to hear the team made such a positive impression.
Your feedback means a great deal to us, and we hope to see you again in the future.

Bewertet mit 5 von 5 Sternen

Great service

Welcoming and knowledgeable staff.

19. März 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you for your kind feedback.
We’re really pleased you found the team welcoming and knowledgeable. We look forward to seeing you again soon.

Bewertet mit 5 von 5 Sternen

Helpful and friendly

I very helpful and friendly person fixed my glasses. Thank you so much!

16. März 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you for taking the time to leave us a review. We really appreciate it.
We’re so pleased we could help with your glasses. We look forward to seeing you again.

Bewertet mit 5 von 5 Sternen

Tip-top Optic

From eye-test to being equipped with new glasses, this was a very positive experience.
I was reassured, listened to, and very professionally looked after throughout.
Having diagnosed my optic needs, I was guided through what could have been a bewildering array of frames, so that it all felt easy and stress-free.
Thank you, all the Haine&Smith team

12. März 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you for your lovely feedback.
We’re delighted you had such a positive experience, and your comments mean a great deal to the whole team.
We look forward to welcoming you back anytime.

Bewertet mit 5 von 5 Sternen

Excellent customer service from the…

Excellent customer service from the Calne Heine@Smith today who had been looking after us for over 7 years.
3 of us wear glasses and they are lovely every time we go in.
Chippenham branch just as good.Thank you all.

12. März 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you for your kind feedback and for your continued support over the years.
We’re delighted to hear you’ve had such positive experiences with both our Calne and Chippenham teams. Your comments mean a great deal to us all.

Bewertet mit 5 von 5 Sternen

Great service always very helpful

Great service always very helpful

26. Februar 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you for your kind review. We’re really pleased to know you consistently have a positive experience with us.

We appreciate your support and look forward to seeing you again soon.

Bewertet mit 5 von 5 Sternen

Knowledgeable, Kind and thorough

My daughter had a double appointment for an eye test and also a colour test to see whether she needed tinted glasses.
The staff were so knowledgeable, thorough, helpful and just so lovely.
THE BEST HAINE & SMITH we have been to.
I honestly can’t thank you all enough for all you did for us.

26. Februar 2026
Bewertung ohne vorherige Einladung
Haine & Smith Opticians-Logo

Antwort von Haine & Smith Opticians

Thank you so much for your incredibly kind words. We’re delighted your daughter’s appointment went so well and that you both felt so well looked after.

Your feedback truly means a great deal to the team, and we’re very grateful you took the time to share it. We look forward to seeing you both again.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr