Halcyon Days Bewertungen 

I fell in love with one of the bangles and have now purchased four of the collection. Jacqueline was so helpful and kind with finding delivery dates and stock for me. The quality and craftsmanship is outstanding. Excellent service in general.

After initial dpd courier difficulties, Halcyon Days were help personified in sorting out and solving the problems and happily smoothed the way for a perfect delivery - they were courteous and made a tricky situation completely wonderful and with a most beautiful bangle received with gratitude.

Jacqueline in customer service provided me with one of the best customer service experiences of my life. I feel I was a bit of a handful, and she was engaging, helpful, responsive and professional.

Jacqueline provided exceptional customer service. A problem with an order was kindly resolved.

We have been a long time customer of Halcyon Days, with our first visit to the London store in the mid 1980’s while living in Romsey, UK. The staff and collection of beautifully handcrafted fine collectables and bespoke pieces will captivate you as soon as you enter the store. My wife and I have loved and appreciated their staff’s attentiveness to detail and willingness to go the extra mile ever since. We have continued to work with them for multiple bespoke and other items ever since returning to the US.
If you are looking for guaranteed excellence in a keepsake item, the staff at Halcyon Days will not disappoint. Some 40 years later, they continue to amaze us with excellence in all that they do.

Excellent service and after-sale support. Beautiful bracelet.

Bought a nice china coffee cup in their sale, which unfortunately had a manufacturing defect. Customer service was excellent and I was sent a replacement with no questions asked. Love the cup!

It is EXCEEDINGLY RARE to find a company that "sticks to its guns" and retains its core values that first made it great -- often decades and decades ago ...

Recently I have tested the mettle (AND the patience) of just about everyone at Halcyon Days from its customer service (Jacqueline was an absolute PRINCESS), its factory (that STILL delivers top notch products), its bespoke division (Jamie TRULY had the patience of Job as he dealt with my order) and the management at the VERY TOP that keeps all of the pieces of this traditional, well-oiled machine working together BRILLIANTLY -- EVEN in modern times! This is the way "things ought to be"... but in most instances -- usually aren't anymore. It is reassuring that not everyone has succumbed to the intense pressure of profit motive. WELL DONE to those "titans of quality" like Halcyon Days, that have stood the test of time by STANDING THEIR GROUND! Everyone there, please take a WELL deserved bow !!!

Quick and efficient service. Great customer service, and special thanks to Jacqueline. She followed the order closely and made sure it could be shipped as quickly as possible.

Jacqueline was very helpful in meeting in a demanding deadline.

I recently purchased a Salamander Torque Bangle in Pearl and Gold. Jacqueline in Customer Service was extremely helpful in sorting my order out and ensured the bangle arrived in time for my sister's birthday.

I was extremely pleased and would not hesitate to recommend Halcyon Days.

The quality of the product and their customer service is excellent.

Hello
I do not recommend this site; I ordered a bracelet several weeks ago, and it still hasn't been delivered.
There is no delivery tracking information.
I’ve sent several emails >> no response.
I called >> no response.
I sent an Instagram message >> no response.
Melany order no HD-103579

I had a very important order at quite short notice. I spoke to Jacqueline who was very reassuring, checked stock and e-mailed me the next day to confirm that my order had been completed and was on its way. As well as being friendly, Jacqueline was most helpful and efficient - parcel arrived in plenty of time and was delightful great customer service.

I ordered an antique Halcyon music box from a dealer. I received the box in pieces. The dealer would accept a return but would not give a refund. I reached out to Halcyon for help and a very kind person (NOT A ROBOT) named Jacqueline from Customer Service helped me. With her help I got the box to the Halcyon repair department who put the box back together again. It looks like new and it plays perfectly.

I bought a beautiful commorative item from Halcyon Days which I wanted my son to give his Thai hosts as a thank you for having him to stay. I was concerned it would not arrive in time for his departure so called customer services who could not have been more helpful. They organised an immediate fast despatch and the item arrived in plenty of time. I think it will be the perfect gift. Beautifully made, british craftsmanship in a print particular to the UK. I am delighted

Jacqueline was so helpful ! For some
Reason my
Order was delayed and she was able to sort
Out the issue and arranged for expedited delivery. Thank you!

Jacqueline and the whole team at Halcyon Days customer support provided me with excellent assistance and really went to trouble to ensure me delivery was expedited. Friendly and effective communications. A total pleasure. Highly recommended. 5 stars.

It is absolutely a pleasure to enjoy tea with a nicely designed and well made teaset. I have been quite happy with Halcyon Days’ teaset design - one with a rather balanced and elegant combination of shape, pattern, capacity and weight balance.

The customer service team has also been very professional and helpful. Glad that I could have had my concerns all well resolved, and I can really feel their commitment to quality and standing by their products, which is quite excellent.

I really appreciated the personal attention I got from Halcyon Days with looking for missing pieces of my tableware set.