I’ve been purchasing from HCL for years and thought I should provide some much deserved feedback. Orders are always shipped quickly and arrive often in 1-2 days. On placing my last order, I forgot to... Mehr ansehen
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Das sagen Bewerter
Fantastic service. Ordered lenses for an event and one was damaged. Staff went out of their way to ensure replacement in time. Great communication, excellent support. Highly recommended.
I’ve worn coloured contact lenses my whole life, and I bought three different pairs. The ones with the lizard shape are impossible to use — they’re too big and too thick, and every time I bli... Mehr ansehen
Unternehmen hat geantwortet
Bought a few pairs of contacts from them. They are very responsive and when I needed contacts on short notice they even let me collect. Comfortable contacts and a good color range
Unternehmensdetails
Vom Unternehmen geschrieben
Halloween Contact Lenses is an Australian online retailer of costume and coloured contact lenses, based in Melbourne and shipping Australia wide since 2020. We stock one of the largest ranges of Halloween, cosplay and coloured contacts in the country, including full eye sclera lenses, anime and cosplay designs, UV styles, and natural coloured lenses. All of our lenses are non prescription (plano), CE marked, KFDA approved, and made in an ISO 13485 certified facility. Every order is packed by our small team in Burnside Heights, Victoria, and dispatched the same business day when placed before 1pm. Customers can choose free standard shipping, tracked shipping, or express shipping across Australia, and local pickup is available for Melbourne customers who need lenses urgently. We are known for fast replies and fast delivery. Most customer emails are answered within hours, and our lenses regularly arrive in time for events, conventions and Halloween parties on short notice. Whether you are dressing as a vampire, zombie or demon, recreating an anime character, or just changing your eye colour for a night, we help Australians transform their look safely, with free lens cases on yearly lenses and clear guidance on every product page.
Kontaktinformationen
7 Stanthorp Street , 3023, Burnside Heights, Australien
- 0450899518
- support@halloweencontactlenses.com.au
- halloweencontactlenses.com.au
4,4
Hervorragend
166 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fantastic service
Fantastic service. Ordered lenses for an event and one was damaged. Staff went out of their way to ensure replacement in time. Great communication, excellent support. Highly recommended.
26. Juni 2026
Bewertung ohne vorherige Einladung
I’ve been purchasing from HCL for years…
I’ve been purchasing from HCL for years and thought I should provide some much deserved feedback. Orders are always shipped quickly and arrive often in 1-2 days. On placing my last order, I forgot to add express shipping which I needed, as the lenses I ordered were for a con that week. I emailed customer service on a Saturday and still got a reply in under 10 minutes!! My lenses were at my doorstep by Monday, fantastic service and the lenses always look great. Will continue buying from them!
27. Juni 2026
Bewertung ohne vorherige Einladung
Bought a pair recently
Bought a pair recently. Amazing service and product. highly reliable.
25. Juni 2026
Bewertung ohne vorherige Einladung
Super fast and delivered exactly what…
Super fast and delivered exactly what was ordered. Thank you
3. Juni 2026
Great contacts and very responsive
Bought a few pairs of contacts from them. They are very responsive and when I needed contacts on short notice they even let me collect. Comfortable contacts and a good color range
13. Juni 2026
Bewertung ohne vorherige Einladung
Took over two weeks delivery despite me also being in Australia
Took over two weeks delivery despite me also being in Australia. Contact quality is standard.
27. Mai 2026
Painful and Unwearable
I’ve worn coloured contact lenses my whole life, and I bought three different pairs.
The ones with the lizard shape are impossible to use — they’re too big and too thick, and every time I blinked they would crease. On top of that, the lens doesn’t stay in position. I had to take it out after 5 minutes because I was basically blind and my eye was hurting.
The purple ones are also too thick. You can feel them every time you blink, and I had to remove them after 20 minutes because my eye was hurting.
I only used one lens from each pair, and I haven’t even tried the third one yet. I’m completely dissatisfied with the product, which was not only uncomfortable but actually caused me pain.
$100 spent in the worst possible way.
18. Mai 2026
Antwort von Halloween Contact Lenses
Thanks for the detailed feedback, and sorry these were not wearable for you. The larger novelty designs are thicker than standard lenses and clearly did not work for your eyes, which is not the experience we want anyone paying for. Email support@halloweencontactlenses.com.au with your order number and we will make this right with a refund or replacement. Your notes on the lizard design have been passed to our supplier.
Excellent product
Excellent product, great communications (we weren't sure the lenses came as a pair (they do, they all do) and asked in a comment, to which they replied). Really fast delivery, even to WA.
23. April 2026
Item never arrived
1. April 2026
Antwort von Halloween Contact Lenses
Sorry your order did not make it to you. That is on us to fix. Email support@halloweencontactlenses.com.au with your order number and we will replace or refund it straight away. If you contacted us and did not hear back, we missed it and we apologise.
Great Lenses
the delivery was very fast, the lenses themselves were great, and they were value for money
26. März 2026
Would shop here again!
Super quick delivery, lenses were just as described/pictured, totally safe and comfortable to wear!
23. März 2026
The BEST Customer Service of any…
The BEST Customer Service of any Business I have ever encountered. Very thorough, comprehensive and genuinely friendly and generous with time and explanation to ensure my purchases were EXACTLY what I had hoped to purchase. Prices are incredibly affordable and quality is A1. I cannot recommend their services enough. Halloween Contact Lenses have a 100% DEFINITE Life Long Customer in me 💯‼️♥️🔥
30. Jänner 2026
Bewertung ohne vorherige Einladung
The hole is not in the right place
The hole is not in the right place. They are unwearable
4. Jänner 2026
Antwort von Halloween Contact Lenses
That is a manufacturing fault and it should have been a straightforward replacement. Sorry it reached you at all. Email support@halloweencontactlenses.com.au with your order number and a photo and we will send a replacement pair or refund you in full.
Expedited packing fee is a scam.
I paid $20 as part of a service to speed up the processing/packing time and it took 2 days to pack my order anyway. Friend ordered with no expedited processing and it was packed the next day.
20. November 2025
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