Less than a month into trying the product I received a notification from the company that they were sending the next shipment of product. I replied that I didn't order anymore and please cancel it. Th... Mehr ansehen
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Das sagen Bewerter
My order was delivered by a 2nd party mail service & was lost. Delivered to the wrong address. It was upsetting but the healthletic customer service walked me through the process to find it. Since it... Mehr ansehen
Ordered the product on 29 JULY,money taken out of my account,1 month later it still hasn't arrived and guess what they decided to take the same amount of money out of my account again.nothing like bei... Mehr ansehen
Had a really wonderful experience. Avenry helped solve my issue right away as I needed an address change. Responded to my email right away and handled the issue. I look forward to taking there supplem... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Kontaktinformationen
312 W. 2ND ST #2359, 82601, CASPER, Vereinigte Staaten
- hello@healthletic.io
- healthletic.io
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have not received shipping notice
I have not received shipping notice, it seems the marketing effort and ease of order effort is a huge success, then it all comes to a halt.
Had trouble finding the place to order.
Had trouble finding the place to order.
Unauthorized shipping of orders without any subscription.
I have had no less than 28 email exchanges with this company. I originally ordered 5 bottles of Nattokinase to try. Then without my authorization they attempted on 2 more occasions to charge my credit card which my bank questioned and stopped. Unfortunately the 3 attempt the company made was successful and it cleared my account for $182. The company told me multiple times no further orders would be shipped but that was not true. So the solution was I was told I could refuse the order and have it sent back where they would refund me. I gathered up the product which I was told I would have to pay to return, even though I did not order it and sent it with the requested tracking number. I then get an email after I sent a photo of the picture with the tracking info saying they do not accept "International returns". I am in Canada and the return address is in the US. Given I had already sent it they said they would accept it and now I wait. This company will continue to ship you products even when you do not sign up for any subscription. There is a Dr. Jocker on Instagram who is recommending this product. I sent him a message explaining their dishonest autoshipping of product and he has not replied. I do see the ad on his actual account so I believe he is legitimately promoting this product. I want a FULL REFUND!!!
Bought a health supplement
Bought a health supplement, wanted to cancel subscription. Logged in and went to the "manage you subscription page". No subscriptions listed. They use shop.com as their CC processor. No luck their either.
Customer service is excellent
Customer service is excellent, takes sometime to get product, Chelsea and Schiviane were very helpful
Methylene Blue rocks!
It was easy to place the order and the Methylene Blue is an amazing product!
Their response to my requests was…
Their response to my requests was amazing! Charina stands out as the best of the best.
Deceptive practices
Less than a month into trying the product I received a notification from the company that they were sending the next shipment of product. I replied that I didn't order anymore and please cancel it. They responded with "we canceled the order" and then a week later they shipped it anyways and charged my credit card. After more than a dozen correspondences they are still playing games and not refunding my money. Please do yourself a favor and buy this product from someone more reputable if you want to try it.
Had a really wonderful experience
Had a really wonderful experience. Avenry helped solve my issue right away as I needed an address change. Responded to my email right away and handled the issue. I look forward to taking there supplement
Honesty from the company
I can only rate the entire experience when i see how the shipping goes and the subsequent customer service if I need help. I will be cancelling the repetitive order, so I'll see if the instructions given by Chelsea will be easy.
To be continued...
Back orders
After a long wait for back orders, I finally received my order, along with an additional 30-day supply for the inconvenience.
Ordered the product on 29 JULY,money…
Ordered the product on 29 JULY,money taken out of my account,1 month later it still hasn't arrived and guess what they decided to take the same amount of money out of my account again.nothing like being billed twice for a product your never going to receive anyways lol.This is a scam they advertise all over Instagram scamming bastards .THEY WONT GET MY MONEY THE THIRD TIME .LOW LIFES.!!!!!!!!!!!
Great customer service
My order was delivered by a 2nd party mail service & was lost. Delivered to the wrong address. It was upsetting but the healthletic customer service walked me through the process to find it. Since it wasn’t found they are re sending my order so all is well that ends well. The mixup on delivery wasn’t because of Healthletic but the delivery service. The customer service team at Healthletic treated me with respect & kindness walking me through each step. I’m a senior & not technology savvy so they delt with my numerous emails with great patience. I thank them for their help & fir re ordering this for me.
Quick Response!
Very quick to reach out to their customers!
good information…
Easy order options good information recommendation from trusted source Dr AnnLouise Gittleman
There was an unfortunate delay, but got resolved!
There was an unfortunate delay in processing my order, but April reached out, offered me personal assistance, and made sure my order was filled within the next week.
Thank you, April, for keeping your word.
DONT BUY FROM HERE
DONT BUY FROM HERE, SCAMMERS !!!!!!!
Order never arrived. They answer my emails until it's time to pay back or send new order, when it comes to that point they stop replying. even if they admitted they was going to send out a new order.
Excellent customer service
Excellent customer service. Both Charina and Chelsea resolved my issue (not an issue with the product or company) immediately and with no drama.
Supplement in a glass bottle!!
The product looks better than other products this came in a glass dark blue small bottle, I've never seen a supplement in a glass bottle, first time in my life since the 70's. We'll see what happens in the next few months taking ALPHA:RATIO
Shipping took a little longer than expected but finally it arrived.
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