Excellent and friendly service. Have used Heatfactors many times and never had a complaint. Had a recent boiler service from Darren and couldn’t recommend enough.
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Das sagen Bewerter
I really wish I'd started using Heatfactors years ago. Always prompt, professional and very tidy. You're informed of what the problem is and your options for repairing it.
Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water. Darren found fault very quickly and replaced faulty component as well as a general check of othe... Mehr ansehen
Unternehmen hat geantwortet
Called up on Tuesday about a concern that our bath was leaking (turned out it wasn’t, but we had a major problem in 2024 so taking a better safe than sorry approach!) and Darren came to check everythi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Heizungsbau
- auch in
- Anlagenmechaniker Sanitär-, Heizungs- und Klimatechnik
- Gasinstallation
- Gasversorgungsunternehmen
- Handelsvertreter
- Klempner
Vom Unternehmen geschrieben
Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.
Kontaktinformationen
H1, Midlothian Innovation Centre , EH25 9RE, Edinburgh , Vereinigtes Königreich
- 0131 677 0557
- Info@heatfactors.com
- heatfactors.com
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Had a new boiler fitted by Heatfactors
Had a new boiler fitted by Heatfactors, and was recommended them by a neighbour.
I like that they are local, and you can just pick up the phone and speak to someone without having to go through endless menus and then end up with someone hundreds of miles away who sounds like they really couldn't care about your call anyway!
Darren and Jack were the guys who did the work for us, and everything was done very neatly and efficiently. They were as unobtrusive as possible and took pains to tidy up thoroughly after the work was done. Very welcome.
Would highly recommend Heatfactors.

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Leaking Radiator Messaged this morning about a leaking…
Messaged this morning about a leaking radiator and it was fixed along with a full boiler service by 2pm ..... fantastic service!

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Quick result on low shower pressure
Quick result on low shower pressure. The shower now functions as it should do.

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First class service
First class service, arrived on time, very helpful and quick to carry out work required.

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Darren and the team were outstanding in…
Darren and the team were outstanding in removing old and fitting new rads in our new apartment. Everything was done very quickly and efficiently. Would recommend highly - very reliable company and easy to work with.

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Excellent company
I’ve used Heatfactors for boiler service for years and have only received excellent service from them. This time I had a new combi boiler fitted, this was done over 2 days, there was a small gas leak discovered on the 2nd day and this was promptly dealt with by the engineer Darren and had the gas board attending within half an hour. This company have been great from start to finish , from putting down floor protection to full explanation of boiler and hive system installed, would definitely recommend them.

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Long standing radiator problem solved
Darren solved my problem radiators in about 10 minutes. He also made a helpful suggestion about renewing all my thermostats when the weather is warmer. I will certainly follow this up. Excellent service

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Great
Great, annual boiler service completed as scheduled, efficiently and without mess. Much appreciated. Boiler fitted by same firm, one year prior, with no issues arising since install.

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Very efficient service
This was the first time I had used Heat factors, which was on the recommendation of a neighbour. The engineer called in advance to say he was on his way, and he and an apprentice completed the boiler service in about half an hour. He even changed a wrongly-valued fuse that had been fitted on initial installation. The certificate followed a couple of hours later.
Highly recommended.

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Great service. We’ve used HeatFactors before and have…
We’ve used HeatFactors before and have always been really pleased with the service. Polite and clear about the work they are doing. Show on time too! Thanks!

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Would never use anyone else for plumbing and heating
We’ve used Heatfactors for nearly 35 years - installed 3 central heating systems in 3 houses as well as other plumbing projects. Always reliable, trustworthy and give great customer service with good advice. They’ve kept our central heating in good working order ever since. Great service!

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Service
Having used Heat Factors previously, we did not hesitate to call them again. Darren is extremely efficient, very knowledgeable and professional. Darren explains everything thoroughly and makes it sound so very simple when resolving problems, and offers advice on where improvements can be made. Thoroughly recommend Heat Factors, in particular Darren, who definitely gives peace of mind and provides first class service, without a doubt.

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New boiler
I have been a Heatfactors customer for many years now . On a recent visit from Darren he said my boiler had reached the end of its life , he explained in detail why . I received a quote and a date for fitting the new boiler quickly . Darren is a very competent engineer my new boiler was fitted and up and running in a day . The area was left tidy and clean . Once again 10/10 to Darren and Heatfactors I wouldn’t hesitate to recommend them .

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Finding and repairing a fault
Like many others we have been using Heat Factors for many years. Once again we are fully satisfied with the speed and efficiency in dealing with a fault that completely closed down our system during the weekend.

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Heatfactors - Delivering high standards and professionalism
Heatfactors Ltd is a highly experienced, professional service that is truly customer focussed. They've been our go to service for the last 15 years for all things central heating and plumbing, from fitting an entire bathroom, installing gas fires and servicing / maintenance! Darren just fitted a new Hive V4 thermostat - his efficiency, patience (spending time explaining the system to us), personable attitude and courteous engagement was exemplary, and reflective of the company's high standards and professionalism! Thank you Darren and Heatfactors!

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We have used Heat Factors several times…
We have used Heat Factors several times now. They are professional courteous and helpful. Darren is efficient and quickly solves problems- he knows our heating system well. All this at competitive prices
I wouldn’t hesitate to recommend Heat Factors

Antwort von Heatfactors ltd
I have been using Heatfactors for many…
I have been using Heatfactors for many years, including having the boiler replaced by them. I find them very reliable, pleasant to deal with, and good at communicating about when they come, and anything I need to know about the heating system.

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Excellent customer service
Excellent customer service. Came within an hour, got heat working and hot water back on. Polite and friendly

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I have been using Heatfactors for a few…
I have been using Heatfactors for a few years now and they are brilliant. They always do a great job and are happy to take the time to answer any questions and provide advice. I have recommended them to friends who have also become customers. Heatfactors is a reliable company that employ excellent engineers. Highly recommend.

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Great service
Darren from heatfactors was very helpful, on time, called ahead and explained the work he’d done/what to look out for in future. Will be recommending them to anyone who asks for a plumber.

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