It is nightmare. I am still in the process of complaints. After quote I paid 625 premium. They asked NCB proof, driving licence share code. Then I gave them my driving licence share code t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After many problems with online insurance companies who provided quotes to comparison sites but failed to follow up I found Hedgehog who seemed to want my business at a sensible price (I'm 81 with no... Mehr ansehen
This was a good experience from the beginning. The insurance quote for my elderly car- and equally elderly driver- was fair and realistic. Any questions I had were answered almost immediately by perso... Mehr ansehen
Prompt action in advising of matters that effected the cost of your ins, i.e. not having NCD and providing costs to cover this. Disappointed that the information you required on NCD was not asked for... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.
Kontaktinformationen
Vereinigtes Königreich
- help@hedgehoginsurance.com
- hedgehoginsurance.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Emily was very helpful and had all my…
Emily was very helpful and had all my questions answered
Emily sorted out my problem quickly
Emily sorted out my problem quickly.
Was no issues with getting what i needed today
Answered my queries and was very…
Answered my queries and was very helpful
I don’t have to wait ages either to get a reply . Thank you Emily x
A well priced and presented insurance…
A well priced and presented insurance policy. Easy to renew on line.
I am in the process of sorting out my…
I am in the process of sorting out my refund from my policy. Emily has been great help in guiding me through the process and has also provided myself with a solution and options of what to do next.
Don't use if you need to make changes
First time using this company and would never recommend them to anyone I had only been with this company for about 4 months then I tried to change my address through there app which it would not let me do so had to chat with someone through their online chat but I was told that hedgehog would not accept my new address and was advised to cancel my policy but it seems like if you have got insurance with this company they don't accept changes and advise you to cancel your insurance policy but they then try and charge you a cancellation fee off £120 pounds when it is them who tell you to cancel your policy. Then you receive very unpleasant emails and texts from this company so why should people have to pay a cancellation fee when it is them who will not accept any charges to your insurance policy this company sounds a scam but out off order with their nasty emails and texts.
Great support
Ellis, the agent, was extremely patient in making sure that I understood the process. I have confidence in the Company
Renewal enquiry
Emily was very friendly and helpful
Every thing is very good 👍
Every thing is very good 👍
I'm facing some financial difficulties
I'm facing some financial difficulties, so I contacted the costumer service and spoke to Emily, she was very polite and helpful, trying to resolve my problem and offered me a solution, waiting a response fro premium.
I was dreading the thought of having to…
I was dreading the thought of having to deal with you on line, but thanks to Emily who dealt with me on live chat everything went extremely well . I can only say a very big thank you to Emily, she should go far. 😄
Emily helped us sort our queries …
Emily helped us sort our queries out professionally
Don't use Hedgehog
I am a 55 year old, so I have a bit of life experience, a little bit of wisdom. So please listen when I tell you to not use Hedgehog. I am not going to reel off all the problems they caused me, just trust me. Do not use Hedgehog, they are crooks.
Easy to use online chat
I had to cancel our car insurance this was done online. Nicole in customer service was very helpful. Shame cancellation fee is high otherwise would be 5*
ease of use.
NICOLE was very helpful
Thank you Nicole
Chatting to Nicole who sorted my problem out within minute , she was extremely helpful and fully understood my problem
Hedgehog insurance have been great but need to insure vans
Inquired about putting my policy onto a van,I totally understand you don't yet but may in the future, Nicole on the end of the messaging service is a credit to your company
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








