Helloyummy Box Bewertungen 

242
•
TrustScore 3.5 von 5

3,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent value for money. There is a wide selection of treats from chocolates, ingredients to create some Bailey's desserts and a drink. I am looking forward to creating something special that I... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Would give a 0 if I could as a waste of money and huge disappointment, there was only one thing we would eat in it. Nothing like their photograph (Vodafone offer July 2026), it contained hi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic experience. My first box was great. Taco seasoning, wraps, a BIG bag of crisps (not an individual bag), chocolate, fibre powder, non-alcoholic drinks, pasta sauce, musili, fancy tea, kat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am surprised at the negative reviews, as we personally love our Yummy Box! Yes, it's not always snacks and can sometimes be things like air fryer cooking oil or truffle mayo - but they're useful i... Mehr ansehen

Unternehmen hat geantwortet


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3,5

Akzeptabel

TrustScore 3.5 von 5

242 Bewertungen

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3,5

Alle Bewertungen

(242)

92 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Excellent value for money.

Excellent value for money.

There is a wide selection of treats from chocolates, ingredients to create some Bailey's desserts and a drink. I am looking forward to creating something special that I will enjoy sharing.

22. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I have had 3 boxes and love the…

I have had 3 boxes and love the surprise of what you are going to get
My first box i got collagen that was worth £15 but the only high priced item i have had, not happened again.
Im the customer that does not want non alchol so the 2 cans of lager at 4.5 volume suited me if 0% volume what is the point drink pop.
I usually get 11 items and dont like 2 which is fine as I pay between £6.99 to £9.99 a box. No way would I pay £15.99 as they may value a item i.e brwdog powder at £1 which is 29p in home bargains or heinz sauces i have got for £1.50 heron foods they say worth £3, so the true reflection of worth £35 is not accurate. More to the value of just under £20.
I have to give a shout out to the feastables caramel chocolate bar, lentil crisps, protein pancake mix, asain crisps, malaga lager, peter yard crackers, cheeselets, collagen sachets, sesame seed bites(at first seemed hard but softened once in the mouth) probiotic drinks, costa. Fentamemens ginger ale! ( all absolutely lovely).
Give me any treat that is healthy im happy, probiotic, protein, natural fruit low sugar.
But the cheese olives, salt and vinager sticks(too strong), fentamens lemonade (nowt special)

25. September 2026
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Antwort von Helloyummy Box

Hi Sharon,

Thank you for taking the time to leave a review.

We're so pleased to hear you've enjoyed and discovered so many products with us!

Hello Yummy Box is all about variety and trying new things. We always try to include something for everyone, which sometimes means including an alcohol free alternative which can be enjoyed by everyone. Each box is always worth £35+, and the prices of each product are provided to us directly by the brand's featured.

We hope you stick around to try more tasty goodies!

Bewertet mit 1 von 5 Sternen

Load of garbage and not worth the money

Would give a 0 if I could as a waste of money and huge disappointment, there was only one thing we would eat in it.

Nothing like their photograph (Vodafone offer July 2026), it contained highly spiced and chilli items plus a can of alcohol which neither of us could drink.

Frankly wouldn’t give 5p for it.

Not what I or my sister expected.

16. Juli 2026
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Antwort von Helloyummy Box

Hi Rosemary,

Thank you for taking the time to share this feedback, and I'm really sorry to hear the box didn't land well for you and your sister.

Our boxes are built around variety, so every month includes a mix of sweet, savoury, and sometimes spicier or more unusual items, alongside drinks. The Vodafone offer page does note that the pictured box was an example of a previous box, rather than the exact contents, but I completely understand how disappointing it is when what arrives doesn't feel like it matches what you expected.

Thanks again for the honest feedback and we hope you give us another try in future.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, personally not the biggest fan of the contents but it’s personal prereremce

8. September 2026
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Antwort von Helloyummy Box

Hi James,

Thank for your lovely 5 star review!

We're so pleased to hear you've been satisfied with your customer service experience. Our support team are always happy to help!

We hope you stick around for future tasty deliveries, and discover something you really love.

Bewertet mit 1 von 5 Sternen

Paid for the introductory box with…

Paid for the introductory box with subscription. Haven’t heard from them. No tracking information. No updates. Nothing. So have cancelled the subscription immediately. Is this yet another scam? Will seek reimbursement from my bank.

16. August 2026
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Antwort von Helloyummy Box

Hi Didi,

Thank you for taking the time to leave a review.

We sent you an order confirmation email once you had placed your order containing delivery information, including the timeline of when your box would be delivered. We then sent you a shipment confirmation email once your box had been dispatched, which contained tracking details for your box.

Our customer service team are always happy to help with delivery queries or answer any questions.

We hope you enjoyed your box!

Bewertet mit 1 von 5 Sternen

First box will be my last box

I received my first box and totally disappointed. A can of lager which I was very surprised about and neither of us drink alcohol. A very poor mix of items of which at least half we would not eat. Some sesame squares which were like chewing a lump of wood. So for the money I paid I basically have a couple of cans of drink and some olives. I also thought it was supposed to be new things on the market, fentimans lemonade has been about for a while. I have spent nearly all day trying to cancel my subscription but am struggling to find out how. Not a company I would recommend

8. August 2026
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Antwort von Helloyummy Box

Hi there,

Thank you for taking the time to leave review.

Hello Yummy Box is all about providing an exciting way to discover drinks, tasty treats, and clever cooking hacks, as well as getting your hands on new foodie finds and rediscovering classic favourites.

You received our July box, which including newly released products both from Ryvita and YO!. We do our best to pack each box with something for everyone, however we appreciate that the variety of contents might not suit everyone's tastes.

You can cancel your subscription anytime via logging into your account, and your customer service team are happy to assist anytime if you need help in cancelling the subscription.

We hope you give Hello Yummy Box another try soon.

Bewertet mit 1 von 5 Sternen

Delivery is far too often

Delivery is far too often. No dietary options. They take payment way before they send out what they send. Payment information is always skewed

18. Juli 2026
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Antwort von Helloyummy Box

Hi Harry,

Thank you for taking the time to leave review.

Hello Yummy Box is a monthly subscription, however you are able to pause or skip a box anytime.

You can find our payment information on the FAQ page of our website and in our Terms and Conditions, which states that payment for your first box will be taken right away when you sign up. After that, your second box will be charged automatically on the 11th of the month, unless you decide to skip, pause, or cancel. From your third box onward, you’ll be charged automatically on the 1st of each month - unless of course, you fancy a little break!

We do our best to pack each box with something for everyone, but as it’s a surprise selection each month, we’re not currently able to customise for specific allergies, intolerances, or preferences. That means there might occasionally be an item that’s not quite right for you.

We hope you give Hello Yummy Box another try soon!

Bewertet mit 5 von 5 Sternen

Great Subscription - a must try.

Recieved two deliveries now and have been very impressed by what has been sent.

The selection and quality of the items is really great.

I will continue with this subscription and will reccomend to anyone. Great price, great items and fast delivery.

17. Juli 2026
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Antwort von Helloyummy Box

Hi Hannah,

Thank you so much for your lovely review!

We're so pleased to hear that you've been impressed with the range of products we include in each month's box. We can't wait to share more new products, tasty treats and cooking hacks with you 💛

Edit reply

Bewertet mit 5 von 5 Sternen

Wootastyyy

Woo! I love the variety of treats! Gives you so many ideas what to do, buy,snack on, cook, drink and what not! Fantastic! Way to go! Stuff from all over the world in to 1 yum yum box. 😊

16. Juli 2026
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Antwort von Helloyummy Box

Hi Ton T,

Thank you so much for your lovely review!

We're so pleased to hear that you've been enjoying the range of products we include in each month's box. We can't wait to share more new products, tasty treats and cooking hacks with you 💛

Bewertet mit 1 von 5 Sternen

Very disappointing!

Very disappointing! The contents were very basic items I could buy in any supermarket a lot cheaper than the subscription price! Cancelled immediately! Avoid avoid avoid!

2. Juli 2026
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Antwort von Helloyummy Box

Hi Jeanette,

Sorry to hear you were disappointed with your box, and thank you for taking the time to leave us a review.

Our team work hard to build the boxes each month which include 10-15 exciting and unique food & drink products, including both newly released items that were not yet available in shops, and high value products. Your box included a new launch from Deliciously Ella as well as premium Yeo Valley Berry Granola.

We will make a note of your feedback to keep in mind when selecting products in the future.

Bewertet mit 1 von 5 Sternen

I got 2 boxes totalling £39.12

I got 2 boxes. As promised I Expected to get £35+ of stuff totalling to £70+ altogether however I added everything up and it's only worth £39.12 from 2 Boxes!!! Absolute waste of money!!!

3. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Helloyummy Box

Hi Jayden,

As confirmed by our helpful customer service team, the value of each Hello Yummy Box is based on the recommended retail prices (RRPs) agreed with the participating brands. Based on these agreed RRPs, the boxes you received both have a value of over £35.

You're welcome to return your order in accordance with our Terms & Conditions, and we would be happy to then issue a full refund.

We hope our customer service team were able to assist you effectively, and as confirmed, your subscription has been cancelled.

We hope you give us another try in future.

Bewertet mit 1 von 5 Sternen

Tried this place as it looks good…

Tried this place as it looks good trying different snacks. And claiming to be a value of £35 in the box I thought ok I'll try for £15.99.
When the box arrived I had short dated items to be used with a week.
The box contents were no more £13 in value. The items were not what I saw on any of the pre advertised pictures.
It is a complete disaster.
This company is clearly only interested in misleading people and not fulfilling there claims.
I have written proof my box should have £35 of value and I have researched each item individually and it came to £12.97.
I will be contacting trading standards and the advertising watchdog in regards to this as I and I'm sure a number of other people have been misled into subscribing.
I would avoid this place at all costs.
Don't waste hard earned money on false claims and rubbish items.

25. Juni 2026
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Antwort von Helloyummy Box

Hi Tony,

Sorry to hear you were disappointed with your experience so far, and thank you for taking the time to leave us a review.

Our team work hard to build the boxes each month which include 10-15 exciting and unique food & drink products, and I would like to assure you that these products come to over £35 of value. Our June box included both newly released items and high value products, including a new launch from Deliciously Ella and premium Yeo Valley Berry Granola.

As we state in all of our our promotional materials and advertisements, the images are an example of what you might receive, an not an exact reflection of the current months edition.

We always value the feedback that our customers have and encourage you to share your comments and concerns. We will make a note of your feedback to keep in mind when selecting products in the future.

Bewertet mit 1 von 5 Sternen

Apparently £35 plus worth of stuff I…

Apparently £35 plus worth of stuff I think the marketing and advertising is complete lies this shouldn't be allowed I was very disappointed my box was nothing like they show in the ads

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Helloyummy Box

Hi Jordan,

Thank you for taking the time to leave a review.

We're very sorry to hear that you're not enjoying your box this month and feel as though your box value isn't as you expected. We always value the feedback that our customers have and encourage you to share your comments and concerns.

We would like to assure you that our June box is worth over £35, featuring several high value items including the Yeo Valley Granola and Rhythm 108 Truffles.

Each monthly edition is different with new goodies and products to discover, and we hope you give us another try in future!

Bewertet mit 2 von 5 Sternen

£20 box was missing an item

£20 box was missing an item (a non alcoholic beer) - when I raised it I was told I'd get a refund... They gave me a £1 refund. Not sure that really cuts it!

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Helloyummy Box

Hi Chris,

Thank you for taking the time to share your feedback.

We're sorry to hear that your box arrived with a missing item, and we completely understand why that would be disappointing. While our Limited Edition box was sold at a price of £20 for products with a retail value of over £50, we appreciate that any missing item can affect the overall experience.

The £1 refund was issued in line with our current policy for missing or damaged items within these promotional boxes, based on the allocated value of the individual product. However, we understand that this may not have felt like a satisfactory resolution from your perspective.

We value all customer feedback as we continue reviewing our products, offers, and customer experience.

We hope you enjoy the rest of the products in your box.

Bewertet mit 3 von 5 Sternen

I've been wanting to try this company…

I've been wanting to try this company for a while and finally bit the bullet. The T&C's are unnecessarily complicated and the first three delivery dates are, quite frankly, bewildering. The delivery took much longer than expected and although there was a nice selection of goods, two of the items (both crisps) were in crumbs due to poor packaging and the little snack/protein bars were also squashed. Everything was still edible but damaged enough that if you bought from a shop you would be returning and asking for a refund. Unfortunately all but three of the items I can easily find in my very basic rural island shop so the main reason for signing up was negated. I decided to cancel my subscription the next morning but by then it was too late and the next payment had already been taken and the next box shipped. I'd literally taken receipt of the first box the day before. I contacted the company immediately and asked for a cancellation and refund, explaining my reasoning and dissatisfaction with both delivery and content. The response was swift and in a practised tone of the email from Betsy confirmation of my subscription was there but they were keeping my money and hoped I would enjoy the contents of what I expect to be another disappointing and delayed delivery of their product. I would avoid this company and just make more of an effort to explore your local shops as all of my box bar a few bits can be found there. And also unlikely to be damaged which Betsy neglected to apologise for in her very professional and experienced response.

At Betsy's request I am updating my review to confirm that a partial refund of £4 was issued for the four damaged items. I can also confirm that the second, unwanted, box was delivered much quicker that the original but, again, had damaged items in it. This time it was the packet of standard Jacob's Crackers and the cracker bites package. Overall the selection was good and nicely varied but nothing you can't find in your local supermarket (seriously, I live on an island at the back of beyond and all but one item this time are readily available to me) so I can say with confidence I've tried them but they aren't a company I would return to.

11. Juni 2026
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Antwort von Helloyummy Box

Hi there,

Thank you for taking the time to leave a review.

We're sorry to hear you found our Terms and Conditions confusing, along with our delivery rounds. We try to be as transparent as possible during the sign up process where our T&C's are available. We also have an FAQ page which details our delivery rounds.

Your box arrived within the delivery timeframe that was detailed to you in your order confirmation email, without any delays. We appreciate your patience regarding your delivery, however describing your delivery as delayed does not accurately describe the service you received.

Our customer service member Betsy has since been in touch regarding your damaged items to clarify exactly what was damaged, and a partial refund has been issued for these items. Following this, we would appreciate if your review could be updated to reflect the service you have received.

Thank you, and we hope you give us another go in future!

Bewertet mit 5 von 5 Sternen

Excellent customer service

I have actually not received a box yet but excellent customer service so wanted to leave this as a review.

Royal Mail delivered my parcel to a wrong address and I couldn't find it. I contacted the customer service and received a refund immediately. I asked if I could have a new discount code to try the May box instead and again, they immediately placed a new order with the discount.

I hope not to have any delivery issues in the future but if I do, I now know that they will respond promptly and take me serious.

Thank you so much and I'm looking forward to my first box.

7. Mai 2026
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Antwort von Helloyummy Box

Hi Elisabeth,

What a lovely review, thank you so much!

We're so pleased to hear that you had a positive experience with our customer service team, and truly hope you enjoy your box of goodies when it arrives.

We're happy to help anytime, and look forward to sharing more yummy discoveries with you each month! 💛

Bewertet mit 1 von 5 Sternen

A box not worth £6.99.

A box not worth £6.99.

Salted peas, mentos, paprika broad beans, ricotta crackers!!

Really, not unique or nice.

8. Mai 2026
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Antwort von Helloyummy Box

Hi There,

Thank you for taking the time to share your feedback. We’re sorry to hear this month’s selection didn’t feel unique or exciting for you.

Our aim with each box is to introduce our subscribers to a variety of products and flavours, including products that many customers may not have discovered before. We understand that taste is very personal, and while some subscribers enjoy trying these kinds of products, we appreciate they may not suit everyone’s preferences.

We hope you give us another go in future!

Bewertet mit 2 von 5 Sternen

I have had this on subscription for over a year but...

I have had this on subscription for quite a while now; however, I have recently cancelled. When we started getting it, we got interesting cooking ingredients, like lovely apple cider vinegar and various vegan things that we had not tried before, but lately, the boxes just come full of crisps and sweets. I think it was great value to start with, but has really gone downhill.

6. Mai 2026
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Antwort von Helloyummy Box

Hi Susie,

Thank you for your feedback and for being a long term subscriber with us! We’re sorry to hear that the recent boxes haven’t matched the experience you enjoyed when you first joined.

We do still include a variety of cooking ingredients and new releases alongside snacks and sweet treats, as our boxes are designed to offer a broad mix of food and drink discoveries rather than focus on a specific category. We also want to reassure you that we have worked hard to maintain the overall value of the box.

We genuinely appreciate your support over the last few months and your comments will be taken on board as we continue developing future boxes 💛

Bewertet mit 3 von 5 Sternen

Shrinkflation!

Have had this subscription for over a year and I have definitely noticed shrinkflation. The boxes have got smaller and smaller and now have less value for money. They tend to be aligned with the same brands all the time. I am not happy with all the non alcoholic drinks and soft drinks with artificial sweeteners and bags of sweeties and too many unusual hot sauce condiments. In the beginning, the boxes had high value items like chewable vitamins. Now, I just feel like I am being ripped off. It's a shame, as I enjoyed the surprise element.

21. April 2026
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Antwort von Helloyummy Box

Hi There,

Thank you for taking the time to leave review.

We're very sorry to hear that this month hasn't quite hit the mark. We understand that variety is key and our customers always value a diverse selection of products, so this is something we will keep in mind for future. 

We always try to include something for everyone, however due to the nature of our surprise boxes, there might sometimes be products you don't love, and we totally understand that. Hello Yummy Box is a food, drink and cooking hack discovery subscription so you will find products inside ranging from drinks and sweet treats to savoury snacks and condiments.

We hope you stick around for more tasty discoveries!

Bewertet mit 1 von 5 Sternen

Poor cancellation

Signed up for this box to give it a trial, I wasn't really impressed with this, so I wanted to cancel. Used the website to navigate me to cancel, which told me to email to cancel. So I emailed and cancelled which was fine, until Hello Yummy continued to attempt taking the payments (good thing I don't keep money in my main account). I got back in contact and near enough a week later I got a response saying it was cancelled and I could do this on the website which is completely false, as when I wanted to cancel the website told me to email for cancellation. Seems to be conflicting information with the website and the agents and no help with cancelling.

Update: I never logged into my account once I initially cancelled on the 14th, I had to get in contact a second time om the 17th to ensure this was cancelled as I was told on the 14th it was after I kept seeing bank ststements showing attempted payments, I never accessed the account until the 17th when I was advised that I could cancel on the website which you have now stated this only came onto the website on the 20th well after I asked to cancel.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Helloyummy Box

Hi Leeona,

Thank you for taking the time to leave a review.

We received your cancellation request on the 14th and our customer service team got in touch 2 working days later on the 16th, cancelling your subscription for you.

We can see that you then logged into your account on the 16th and reactivated your subscription, which is why another payment attempt was made. I am pleased to say that our team have ensured your subscription is cancelled and no further payment attempts will be made.

Since Monday the 20th, we have enabled customers to cancel their own subscription and manage their account independently. We're so excited to have launched this feature, and we hope that it makes cancelling or skipping a box much easier for you in future.

We hope you give us another try soon!

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