Absolute garbage. Used them years ago and it was fine. Purchased now twice and each time the license keeps saying expired and will not work or download sheets from Google Sheets to Excel. No customer... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought the 365 program. It was three days before I got the download information and directions. I needed the program the next day so, I downloaded and purchased it from another outlet. I have ask... Mehr ansehen
Been trying to get a return call for a week now. I did get a response via direct Email but nothing from contact page. When I try the phone number, they 'try'(for about 2_seconds) to find a 'live pers... Mehr ansehen
I purchased Microsoft Office 2021 Professional Plus on a Sunday afternoon. Within 4 minutes of purchase I received the link to download it and another email with the activation code. All went perfec... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Helpful Downloads is an American owned and operated digital software e-commerce retailer located in the United States. Here at Helpful Downloads, we strive to provide you with the best and latest software in the industry, competitive prices, and the professional experience you expect and deserve as a customer.
Kontaktinformationen
4355 Cobb Pkwy, 30339, Atlanta, Vereinigte Staaten
- (833) 702-1570
- info@helpfuldownloads.com
- helpfuldownloads.com
3,0
Akzeptabel
2738 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
Antwort von Helpful Downloads
We apologize for any inconvenience this may have caused you. This is certainly not the experience we want our customers to have.
We understand your frustration and assure you that we are taking this matter seriously. Our team is currently investigating the issue.
Kindly check your email for more information.
I am unable to download the product…
I am unable to download the product that I purchased, Microsoft 365. I watched the video, tried to do exactly what the video said to do, to no avail.
1. August 2024
This company is legit
This company is legit. I was able to get microsoft products for myself and my sister. These bad reviews are from people that don't know how to use the computer or contact customer support
12. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
Pleased with my purchases and recommended helpful downloads to others.
I have purchased several upgrades for my laptops From Helpful downloads recently. Their prices were very good and I had no issues installing them. I have also recommended them to several of my employees to upgrade their computers.
6. August 2024
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
The Product/Customer Support was great
The product was great, and the customer service was great when I was in need of help.
2. August 2024
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
Exceptional Customer Service plus
Assistant went above and beyond to help me; he was patient and knowledgeable. I wrote something in my review and agent called to assist me. Silly me lost my email with download links and instructions and was amazed person at Helpful Downloads followed up. How great is that! Package looks good so far; I'm a Microsoft user since the beginning so delighted to have the software and not pay hundreds. Thanks so much.
6. August 2024
Bewertung ohne vorherige Einladung
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
Emmanuel was able to get the download…
Emmanuel was able to get the download working
6. August 2024
Bewertung ohne vorherige Einladung
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
I cannot make the 365 work
I cannot make the 365 work. I tried and then I had my son try to make it work and it would not work. Want my money back.
12. Juli 2024
Antwort von Helpful Downloads
Hi David,
I am so sorry for the inconvenience that this issue has caused you today! One of our support will call you back today to help you out with your concern so please be on the look out.
Looking forward to hearing from you.
Kind regards,
The HelpfulDownloads Team
Easy simple affordable
5. August 2024
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
Attention to detail.
Attention to detail.
Superior customer relation skills.
Never quit until problem(s) solved.
Great follow up.
29. Juli 2024
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
Office works now!
Emmanuel was able to fix my office download. Download was fast and easy.
5. August 2024
Bewertung ohne vorherige Einladung
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
it wont download
2. August 2024
Antwort von Helpful Downloads
We apologize for any inconvenience this may have caused you. This is certainly not the experience we want our customers to have.
We understand your frustration and assure you that we are taking this matter seriously. Our team is currently investigating the issue.
Kindly check your email for more information.
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
microsoft office 2019 download
Software was a little difficult to download due to the number of steps involved. But, I figured it out!
2. August 2024
Antwort von Helpful Downloads
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service.
We hope to serve you again soon!
The download or product key never came…
The download or product key never came through
1. August 2024
Antwort von Helpful Downloads
Hi there,
We are terribly sorry for the inconvenience! We have sent you an email today with the instructions. Please check your inbox and spam folder just to make sure.
Looking forward to hearing from you.
Kind regards,
The HelpfulDownloads Team
Totally unresponsive after repeated…
Totally unresponsive after repeated attempts to contact Helpful Downloads. Left message after message and still no response. At the scheduled time of the technical support call l because product would not download, still unresponsive. Called back no less than 5 times and still nothing. I would NEVER recommend and completely dissatisfied. You need to do better if you wish to receive better recommendations.
23. Juli 2024
Antwort von Helpful Downloads
Hi there,
We thank you for taking some time to provide us with your feedback. One of our team will contact you today to provide assistance. We also have sent you an email so please check both your inbox, spam, and junk folders.
Looking forward to hearing from you.
Kind regards,
The HelpfulDownloads Team
I was unable to download the package…
I was unable to download the package purchased. I went to the link and when I typed in the username and password given to me to get started, a prompt appeared telling me there is not account with that information. I called and left a message for someone to call me back. Thank you
29. Juli 2024
Antwort von Helpful Downloads
Hi Janell,
We thank you for leaving us with your feedback. One of our support will contact you today to provide assistance so please be on the look out.
Looking forward to hearing from you.
Kind regards,
The HelpfulDownloads Team
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.