Outstanding Managed Service
As a landlord residing overseas for the past seven years, I have relied on professional property management services to protect my investment and ensure the effective management of my property. Unfortunately, my experience with a previous national firm fell considerably short of expectations. Despite paying substantial management fees, I was routinely required to chase the property manager, remind them of contractual procedures designed to protect my interests, identify issues such as unpaid rent and unauthorised rent reductions myself, and follow up repeatedly on matters that would go unanswered for weeks.
My experience with Henry Wiltshire has been an absolute revelation. From the outset, the professionalism, efficiency and quality of service have been exceptional, and the firm is a truly outstanding example of what a first-class property management service should look like.
We were incredibly fortunate to be introduced to Kelly Highfield, who has been nothing short of exceptional throughout the entire process. Kelly is a tremendous ambassador for Henry Wiltshire, and her extensive sector knowledge, experience and attention to detail are evident in everything she does. From the initial engagement through to the ongoing management of my property, every aspect has been handled with remarkable efficiency, precision and professionalism. Kelly is proactive, responsive, exceptionally thorough and consistently demonstrates a genuine commitment to protecting her client's interests.
Having spent seven years managing a property from overseas, I cannot overstate how significant this difference has been. For the first time, I have complete confidence and peace of mind that my property is in genuinely capable hands. Kelly has set an exceptionally high standard, and her dedication and commitment are a real credit to both herself and Henry Wiltshire.
I would recommend Henry Wiltshire without hesitation, and Kelly in particular, to any landlord seeking a truly professional, reliable and first-class managed service. She is an absolute credit to the firm.








