My experience is that this side is very legit and I never knew it before but thank to my Artificial friend - AI (Chatgpt) for recommending me this side.... As it was my first time but I trust and they... Mehr ansehen
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Das sagen Bewerter
Before trying new fintech app I spend time checking previous reviews. I decided to give HeptaPay a try, was a little bit confused when the receiver did not get the money directly. Then I contacted He... Mehr ansehen
Unternehmen hat geantwortet
I’m so disappointed. I have been waiting for more than 10hrs for my transaction to go through even after being given a reference number. What’s happening? No communication from you guys either. It’s u... Mehr ansehen
Unternehmen hat geantwortet
So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobiler Geldautomat
- Kartenverarbeitungsdienst
- Geldwechselservice
- Geldtransferdienst
- Geldüberweisungsdienst
- Finanzdienstleistungsinstitut
Vom Unternehmen geschrieben
HeptaPay is an Online Agent for Mobile Money in East Africa. We allow customers to transfer money from their debit or credit cards into MTN MoMo, Airtel Money, and M-PESA in Kenya, Rwanda, Uganda, and the Democratic Republic of Congo (DRC). We also allow customers to pay businesses directly to their Safaricom M-PESA Buy Goods Till Numbers in Kenya, or MTN MoMo Pay Codes in Rwanda. A customer is not required to sign up with HeptaPay in order to transact. HeptaPay accepts payment via Visa, Mastercard, or American Express debit cards from anywhere in the world.
Kontaktinformationen
Applewood Adams, Adams Arcade, Ngong Rd, 00200, Nairobi, Kenia
- +254114558252
- support@heptapay.com
- heptapay.com
4,1
Gut
268 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
You have failed me terribly.
You have failed me terribly when I needed you the most. "Unable to load secure checkout. Please try again." Since Yesterday
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HeptaPay
We're truly sorry for the frustration and inconvenience you experienced when you needed to complete your transaction. This can sometimes happen when security verification checks are unable to complete successfully. Please see this troubleshooting link to help you resolve this as quickly as possible: https://heptapay.com/ke/help/card-payment-not-working
Grateful for this. Great Experience so far.
So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’s fast, quick and straightforward.
4. Juni 2026
Antwort von HeptaPay
Thank you so much for your wonderful feedback. We’re delighted to hear that you found HeptaPay after searching for a reliable service and that your experience has been fast, quick, and straightforward. We truly appreciate your trust and are glad we have not disappointed you. We look forward to serving you again.
Great work you are doing.
6. Juni 2026
Antwort von HeptaPay
Thank you for your kind words. We're glad you had a good experience with HeptaPay and appreciate your trust in us.
The timely delivery of money
5. Juni 2026
Antwort von HeptaPay
Thank you for using HeptaPay. We’re glad we could support your M-PESA payment to Kenya and appreciate your trust in our service.
Good service all round.
Fast, easy to use, convenient, and trust worthy. I would highly recommend.
4. Juni 2026
Antwort von HeptaPay
Thank you so much for the 5-star review! We’re glad you found our service fast, easy to use, convenient, and trustworthy. We truly appreciate your recommendation and support.
Antwort von HeptaPay
Thank you for the review of HeptaPay's service to top-up MTN Mobile Money wallets in Rwanda. Indeed, within 30 seconds after payment, the recipient has their mobile money wallet quickly and conveniently. We welcome you to transact again and again!
Antwort von HeptaPay
Thank you Steve for the 5-star review! Honesty is one of the mantra's with which we built this business and we’re glad you found our service honest, reliable, and relatively fast. We truly appreciate your support.
Antwort von HeptaPay
Thank you for the 5-star review! We’re glad you had a good experience tranferring funds to Safaricom M-PESA and found the service seamless and easy to use. We truly appreciate your support.
Quick transactions ✅
27. Mai 2026
Antwort von HeptaPay
Thank you for the 5-star review! We’re happy to hear you enjoyed our quick transactions and truly appreciate your support.
Great service
23. Mai 2026
Antwort von HeptaPay
Thank you so much for the 5-star review! We’re glad you had a great experience and truly appreciate your support.
Made it easy to load MPESA without…
Made it easy to load MPESA without going in person all the time.
17. Mai 2026
Antwort von HeptaPay
Thank you for the 5-star review! We're glad HeptaPay made it easier and more convenient for you to load M-PESA without having to go to an ATM and subsequently look for an agent each time. This is the problem we set out to solve 5 years ago. We truly appreciate your support.
your services are very efficient
your services are very efficient, honestly i would love to refer customers to your services! thankyou.
16. Mai 2026
Antwort von HeptaPay
Thank you so much for your kind words and 5-star review! We're delighted to hear that you find HeptaPay’s services efficient for moving funds from your card to M-PESA. Your willingness to refer others means a lot to us. We truly appreciate your support!
Antwort von HeptaPay
Thank you for the 5-star review! We're glad to hear you found HeptaPay smooth and fast. We appreciate your support and look forward to serving you again.
So Helpful.
8. Mai 2026
Antwort von HeptaPay
We're happy your MTN MoMo payment to settle a bill was completed successfully. We appreciate your trust and support.
My card provider actually processed…
My card provider actually processed payments through Heptapay, lakini mnarefund my payments kwa nini🤔😒
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von HeptaPay
If your card provider processed the payment successfully but the transaction was refunded, it may have been due to a verification issue. Please share your transaction details with our support team so we can check exactly what happened and advise you properly.
I registerd with HeptaPay
I registerd with HeptaPay , I tried three times to send money to m pesa but it failed. I put the correct card details but it dont work. I wrote a e mail and get a answer on Sunday in less than two hours. They say dont use VPN and ask the Bank if they accept HeptaPay payments
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von HeptaPay
Rudolf, we are sorry the M-Pesa transfer did not go through after several attempts. Card payments can sometimes fail because of card security rules, VPN/proxy usage, or because the issuing bank does not currently allow payments through HeptaPay. We are glad that you were eventually able to transact M-PESA to Kenya.
Is it only me whose gonna see dust in…
Is it only me whose gonna see dust in this house. Why is my transaction taking like a whole day! Heptapay??? Am not yet happy at all.
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von HeptaPay
Hello. We can not trace any transaction on our platform under the name Brandon Kupper that you use here on Trustpilot. Please write to us with the email address that you used while transacting for assistance.
Antwort von HeptaPay
We appreciate your trust in HeptaPay to transfer funds from your online card to Safaricom M-PESA. Thank you for the 5-star review.
First time using it
First time using it, i was skeptical at first but the service was quick and easy. I would recommend
26. April 2026
Antwort von HeptaPay
We thank you for using HeptaPay to top up an M-PESA wallet using your credit card. Your 5-star review means a lot to us, and to other skeptical customers who may be wondering about our service. We look forward to serving you again and again.
I like ths very much..
I like ths very much... Used this to check if it really works and I realized it was a safe way of transacting...
23. April 2026
Antwort von HeptaPay
Thank you for your 5-star review of HeptaPay! Indeed, HeptaPay is a safe way to transact from your debit or credit card to MTN MoMo IN Rwanda.
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