We had a lot of issues with our flat (shower leaking, water damage, no WiFi,… and things were not well fixed, we had to clean ourselves after the workers, etc. We had to buy everything once we arr... Mehr ansehen
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Das sagen Bewerter
Thank you to the whole team for facilitating our experience in Shanghai. I appreciated a lot quick responsiveness, accuracy and professional approach. My son went to Shanghai for 5 months study,... Mehr ansehen
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Amazing experience, I went to Shanghai for 4 months as an exchange student, and it was really hard to find an apartment without an agency! I really enjoyed my experience with Here Agency. They are ver... Mehr ansehen
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Very good overall experience! Went to Shanghai for a one week business trip and found Here agency online as I prefer a cosy place of my own to hotels and ability to cook for myself. Apparemment was... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
We specialize in helping expats and international professionals find the perfect home and settle seamlessly into life in Shanghai, Beijing and Hong Kong. With more than 50 exclusives and fully renovated properties, find the perfect home with Here. Whether you're relocating for work or study, our dedicated team is here to support every step of your journey from property search to move-in and beyond. With a focus on transparency, trust, and personalized service, we’ve helped hundreds of clients feel at home away from home. We believe in going the extra mile, and your feedback helps us keep improving. Thank you for visiting our page , we look forward to hearing about your experience!
Kontaktinformationen
455 Yishan Road, Shanghai, China
- 19825593384
- hello@hereici.com
- hererealestateagency.com
3,9
Gut
20 Bewertungen
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Das haben sich andere Leute angesehen
Would not recommend
We had a lot of issues with our flat (shower leaking, water damage, no WiFi,… and things were not well fixed, we had to clean ourselves after the workers, etc.
We had to buy everything once we arrived even though we were supposed to have dishes, a broom or a drying rack.
Furthermore, our flat was in front of a construction site, starting at 7am until 10pm.
Overall very pricey for the service
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Dear Thaïs Bourre,
We are incredibly sorry to hear about the multiple issues you faced during your stay.
Having to deal with leaks, missing essentials, and construction noise is stressful, and we clearly fell short of delivering the smooth, comfortable experience we promise our guests.
We are already addressing the maintenance and cleaning feedback with our onsite team to ensure this doesn't happen again.
We value your feedback and would love the chance to connect with you directly to address your concerns and find a fair way to make things right.
Thank you to the whole team for all your efforts!
Thank you to the whole team for facilitating our experience in Shanghai.
I appreciated a lot quick responsiveness, accuracy and professional approach. My son went to Shanghai for 5 months study, I have accompanied him on our way there.
We received a video call in advance with advice on applications, life in Shanghai and all practicalities. The agency sent a car for us to the airport and then the representative met us at the apartment and guided through all aspects.
During all 5 months we were informed on everything needed.
I had feeling my son was secure there and it was very important to me.
Special thanks to Eva, Elina and Sophie, who were our guard angels! We will be back :)
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hey Monika,
Thank you for taking the time to share your experience!
Moving across the world for a 5-month study program is a major milestone, and we’re so glad we could provide that peace of mind for you as a parent. Quick responsiveness and practical support are exactly what we aim for.
Our "guardian angels" Eva, Elina, and Sophie are beaming after reading your special shout-out! Safe travels, and we look forward to your next visit! 🚀
Amazing experience
Amazing experience, I went to Shanghai for 4 months as an exchange student, and it was really hard to find an apartment without an agency! I really enjoyed my experience with Here Agency. They are very nice and helpful if you have any trouble during the stay! I recommend this agency to easily find an apartment in Shanghai!
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hello Nina,
Thank you so much for the amazing review!
Moving to a new city for an exchange program is a huge adventure, and we are so glad we could make finding a home in Shanghai easy for you.
It was an absolute pleasure having you stay with us, and our team is always here to help.
Good luck with the rest of your studies, and you're always welcome back! 🌏✨
Very good overall experience!
Very good overall experience!
Went to Shanghai for a one week business trip and found Here agency online as I prefer a cosy place of my own to hotels and ability to cook for myself.
Apparemment was clean and equipped, and the team very reactive. I recommend
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hey Augustin,
Thank you for the wonderful feedback!
We love hearing that you preferred staying with us over a traditional hotel—that’s exactly the vibe we aim for. It’s awesome to know the apartment was up to par and our team was on it.
Whenever business brings you back to Shanghai, you know where to find us! 🙌
Review
Everything was great, the apartment was in good condition, everything looked like in the pictures and the landlord was accommodating but we did had a couple issues you should keep in mind.Getting the deposit back was hard, we did not get any option to receive a transfer for a non-Chinese/Alipay/WeChat account, and there were no pictures from the building which was not what we expected (entrance, elevator, exterior, etc.) so I recommend inquiring before committing to an apartment.
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hello Carlos,
Thank you for the detailed feedback! We’re glad the apartment met your expectations and that you had a good experience with the landlord.
Regarding the deposit, we understand the frustration. Navigating international transfers from China can be complex due to local banking regulations, but we are actively looking into more flexible solutions for our international residents. We also appreciate the note about the building’s exterior and common areas; we are currently updating our listings to include more comprehensive photos of the entrances and elevators to provide a full picture before move-in.
Don’t expect anything from them before you sent the money
They will do everything to sell.
Don’t trust the pictures, they were taken 10 years ago.
Special shoutout to the CEO “mat” who, when I asked for help regarding my WeChat account, told me that he would answer my question only after I paid for the place 🤣 And to top it all, once I did pay, I asked again multiple time and he never answered once. what a way to make business and to show his team how to act …!!!
Otherwise Sophia was very professional but still, it’s a pricy option compared to others.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hello Augustin Daviaud,
Thank you for sharing your experience. We are glad to hear Sophia provided professional service, though we are sorry to hear you felt frustrated otherwise.
Regarding your interaction with our management: our team prioritizes securing housing and managing logistics for all incoming residents. While we try to assist with personal tech issues like WeChat setup as a courtesy, our primary focus remains on the move-in process and apartment readiness. We apologize if there was a misunderstanding regarding the timing of that assistance.
Regarding our photos, we regularly update our portfolio to ensure they reflect the current state of our properties. We appreciate your feedback and will continue to work on balancing our high-touch service with clear expectations.
Very good service
Very good service ! And good location.
25. August 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hey Anaïs!
Thanks for the 5 stars! We’re so glad you love the location and the service. Our team works hard to keep things running smoothly for everyone, so your feedback means a lot.
Not good services
Not good services. Huge ethical problem as they work in the same company of the landlords. At the moment you will have a problem with the landlord they won’t help you as they are scarfed to loose their contact.
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hey Ben,
Thank you for your feedback. We have no record of a resident under your name experiencing this issue. We’d like to look into this further, please reach out to us directly at hello@hereici.com so we can address your specific situation.
We take all concerns regarding our ethics and service standards very seriously. However, we would like to clarify that our role is specifically to bridge the gap between residents and owners to ensure fair treatment for both. We have clear protocols in place to protect our residents' interests, and we do not shy away from resolving disputes.
Agence qui répond vite et trouve de bon…
Agence qui répond vite et trouve de bon logement
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hello Nina!
Merci beaucoup pour votre retour ! Nous avons été ravis de vous accompagner dans votre recherche. Nous mettons un point d'honneur à allier réactivité et qualité pour que nos résidents trouvent le logement idéal.
Alex
Really Smooth Experience with Here
I rented with Here and everything went smoothly. The whole process was easy, the communication was clear, and the team was very helpful whenever I had questions. Overall, it was a very positive experience and I would definitely recommend it.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hi Axel! Thank you so much for the kind words.
We’re thrilled to hear that your experience with us was smooth and stress-free. Our main goal is always to keep things simple and stay as responsive as possible for our guests, so it’s great to know we hit the mark for you.
We really appreciate the recommendation and would love to host you again whenever your travels bring you back this way.
Best, Alex
Perfect experience
Great agency, transparency efficiency and quality of service would be the main words to describe it. Very professional and nice staff. Would recommend a 100%
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hey Yoann!
Thanks for the kind words! It’s awesome to hear you had such a great experience with the team.
We really appreciate the recommendation and are glad we could deliver the quality of service you were looking for. See you next time in China or in APAC!
They’ve Got You, Just Like They Had Me!
I had such a good experience with HERE! They helped me find my apartment in Shanghai in less than a week, and the whole process was super smooth. The team was so nice, fast to reply, and always ready to help. If you’re moving to Shanghai and feel lost, don’t worry because they’ve got you!
27. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hello Judith!
Thank you so much for your kind words!
We’re really happy to hear you had such a smooth experience and found your new home so quickly. It was a pleasure helping you settle in.
We wish you the best for your next adventure back home or abroad!
Cheers,
The Here Team
Smooth and Stress-free experience!
I had an amazing experience with Here Agency and would highly recommend them to anyone moving to China.
The team was professional, efficient, and always available to answer my questions. They made the whole process smooth and stress-free, from the initial consultation to the final arrangements. Their local expertise and personalized support gave me peace of mind and helped me settle quickly. A trustworthy agency for anyone moving to China!
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hello Martin,
Thank you so much for your kind words!
We’re thrilled to hear that our team was able to make your move to China smooth and stress-free. Supporting clients through every step of the process is what we love to do, and it’s wonderful to know that our local expertise and personalized approach helped you settle in quickly.
We truly appreciate your recommendation and look forward to assisting you — or anyone you refer — in the future!
Cheers,
The Here Team
Tailored service
Tailored service, I couldn’t dream for a better acocmadation on the other side of the world. Perfect service for an expat .
1. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hey Gaspard,
Many thanks for your review, we are happy you have enjoyed your stay with us in Shanghai!
Cheers,
The Here Team
The flat was really good situated with…
The flat was really good situated with easy access to transports and the district was nice to live. The cleaning could maybe be improved.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Dear Jules,
Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the convenient location and the district.
We appreciate your comment regarding the cleaning and will address this with our team to ensure higher standards going forward.
Cheers,
The Here Team
Seamless relocation experience in Shanghai!
As an expat moving to Shanghai, I couldn’t have asked for a better experience than the one I had with Here Real Estate Agency. From the very beginning, their team was professional, responsive, and really took the time to understand what I was looking for.
They helped me find a beautifully renovated apartment that matched both my budget and lifestyle. What made the difference was how personal and supportive they were throughout the whole process. It wasn’t just about finding an apartment, it was about helping me settle into a new city with confidence.
Their relocation support was also incredibly helpful. From setting everything up to answering random questions I had, they made my first few weeks in Shanghai so much easier.
I highly recommend Here to any expats or international professionals planning a move to China. They truly go above and beyond to make you feel at home.
4. April 2025
Antwort von Here | Coliving & Housing in China
Dear Loïc,
We’re very grateful for your kind words and detailed feedback.
Our goal is to provide more than just an apartment search—we aim to offer full relocation support to make moving to Shanghai as seamless as possible.
We’re thrilled to know our service made your first weeks easier and that you feel at home. Thank you for recommending us!
Cheers,
The Here Team
Amazing team, great support
Amazing team, I went to China in 2021 during Covid and thanks to Mathias I found a hidden gem in Shanghai. They made the full process so seamless while China can be really tiresome for non native speakers. Big kudos to the team, great support, super helpful and thanks to them I made friendship that will last a lifetime 🧡
3. Juli 2024
Antwort von Here | Coliving & Housing in China
Hi Arnaud,
Thanks a ton for your great review! We're happy we could support your real estate needs in China.
Best,
The Here Team
Wonderful team
Using HERE Agency to book my apartment in Shanghai was a great experience, from the WhatsApp contact to the visits upon my arrival, the team accompanied me in French.
They then accompanied me throughout my stay, assisting me in discussions with my Chinese landlord for each of my questions or small problems.
I sincerely recommend them if you need to stay in Shanghai!
5. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Hi Kilian,
Your review made our day—thank you! Helping clients like you is why we love what we do. Let’s stay in touch if you ever need more real estate help in China!
Best wishes,
The Here Team
Très bonne expérience avec Here
Très bonne expérience avec Here ! Ils nous accompagnent vraiment bien pour notre séjours en Chine ! Et ont pleins de services annexes très pratiques ! Je recommande !
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Here | Coliving & Housing in China
Dear Samuel,
Thank you for leaving such a kind review. Your words help others find trustworthy real estate support in China, and that’s something we care deeply about.
We appreciate your recommendation and look forward to staying connected.
Sincerely,
The Here Team
Used in 2018 and 2022 finally in 2024…
Used in 2018 and 2022 finally in 2024 again , always a blast , it facilitates the Chinese real estate hassle for foreigner
3. Juli 2024
Antwort von Here | Coliving & Housing in China
Hi Alexy,
We’re honored by your Trustpilot review. It was a pleasure assisting you, and we hope to be your long-term partner for any future real estate needs in China.
Thank you again for your trust!
All the best,
The Here Team
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