heySlim Bewertungen 

constantly chasing now I've given up!

I signed up and needed to get a verification code via text this was not sent. So I reached out to heyslim, had no reply, so I chased up.
They said it was working? tried again, no luck.
Reached out again, no reply......... chased again.
3 days I have tried to place an order the customer service is awful.
Had enough moved onto another supplier, not chasing anymore. This was a online chat which stated the wait time was 1-3 mins and there was only one person in front of me? But yet the next day still no reply?!

I don’t usually write reviews, however I felt I should share my experience with Hey Slim. I placed my first order on Thursday evening around 11pm and, after placing it, I made the mistake of reading some reviews on here which left me feeling a little worried.

That said, my experience couldn’t have been better. Within a few hours my prescription for MJ was approved, and the medication was delivered in under 48 hours. The whole process was really easy, straightforward, and well communicated throughout.

Overall, I can’t fault the service.

After reading some of the negative reviews on here I was quite appreciative of placing an order for mounjaro. I’ve been on the medication for a year now and after the price hikes, I’ve swapped suppliers a few times. I cannot praise hey slim enough, fast processing, regular updates on the status of my order. From placing my order to my mediation getting delivered, it was less than 48 hours. Please give this company a chance, they have been fantastic.

Regarding my Order #3584, I purchased Mounjaro 2.5 mg. After receiving the dispatch email, I never received the parcel, even though the tracking system shows it as delivered.

I reported this issue to customer service, but many days have passed without any resolution. No one has arranged a redelivery or provided a clear solution.

The time when I am supposed to start using the medication is getting closer, and this situation is extremely irresponsible.

I would have given 5 stars for the fast processing and delivery, but I am fed up with receiving multiple emails and texts from them every single day, without the option to unsubscribe. I’ve tried to block their text messages but I still keep getting them.

I put a review on here last week about the poor packaging I received from hey Slim.
I'd like to put a very positive review about how they dealt with my issue.
I was contacted after my email by Justin to apologise and to say they took my concerns seriously and a senior pharmacist would be in touch, they were as good as their word, I was told they had been looking at wool packaging and based on recent feedback they were going to review their packaging.
I was promised some needles, they sent me a full box of 100 as a goodwill gesture along with a discount on my next pen.
They really did take on board my concerns which is fantastic as a lot of companies don't care.
I also had a chat with one of the pharmacists and he was really knowledgeable helpful in terms of my dose.
I was able to place my next order early given the Christmas period, ordering again was very simple, I received my pen yesterday wrapped in wool, larger ice pack, still frozen and they'd very kindly put 100 wipes in there too. Excellent service!
❤️

Really easy and so fast, MJ was delivered within 36 hours of placing my first order with them,

Order placed on 28th November. Still showing as "processing". Ive been asked to submit my ID twice, which I have completed swiftly. Trying to speak to a human is nearly impossible as you're faced with an AI bot. Order elsewhere! Not worth the hassle!

Disappointing!!!

After a slight delay, which was to be expected due to black Friday sales. Everything was shipped and recieved fairly quickly.
My only suggestion would be to offer alternative courier services.

I ordered on 3rd Dec, it was quickly approved and it has still not been dispatched and no communication as to why not 5 days later. I am now likely to miss my dose of medication this week because of this. I tried to contact support today, but sat as 5th in line with a 9-12 minute wait for over 15 minutes.

Order #2976.

Simple procedure and not too long for delivery.

Ordered MJ two days ago. Received an email asking for proof of prior use to which i replied- have heard nothing back.
Have emailed multiple times and had no response. Called the company all day yesterday and again this morning and getting an automated message to say they are open Monday-Friday 9-5 but cannot answer right now. Really worried I’ve lost my money

Very easy to order from, quick reply from yourselves. Accepted as a customer and injection sent out all within a day. Best pharmacy I have dealt with so far.

Fantastic service from start to finish. Quick response time. Quick dispatch. Highly recommended

Firstly when I ordered it showed that I would recieve my order within 2 days. Then I received an email saying it was delayed due to "Black Fridag sale". If youre gping to have a sald you should be prepared for the increased orders. So my mediacation was already delayed past when I need to take it. My order then since arrived but is incomplete. They have strangely provided disposal for medical waste but have not provided the necessary needle attachments and wipes. The pen alone is now useless and I still am unable to take my medication and there is no contact support email or form to talk to a representative, just an ai chatbot.

HIGHLY AVOID

Bought Mounjaro and deeply regretted it I uploaded all my evidence paid for next day delivery (it didn’t come)
Trying to speak with advisor by emailing,chat and phone no one and I mean no one gets back to you it’s just automated. Massive con of a company !!
Do not waste your money shop a lot more reliable.

I registered and paid on 29 November. I uploaded the info they wanted. I also asked for a human to contact me re dosage. Despite being told twice now that an agent will get back to you shortly, I have had no contact at all from anyone - nothing in spam before you ask. I am very concerned as this is a large amount of money to just send to a faceless/voiceless company! I am considering just cancelling the whole lot. Please respond!
After their initial response 18 hours ago I have heard nothing! I think I’m finished with heyslim and wish to cancel. I’m saying this on here as there has been no response to 3 emails I have now sent them!

My account was changed to inactive due to there pricing and me being unwell. They still proceeded to take payment despite this. All staff offline to try and sort why they did this and a refund

I feel this company is a scam. They are offering weight loss injections much cheaper than most other companies. I completed the online medical history, was approved and directed to make payment. I completed the payment with Apple Pay and it showed on my online banking that I’d paid but it don’t show on Hey Slim and they were still asking me to make payment and directing me to use my card number. A few hours later my bank showed the payment had been refunded so I paid again with Apple Pay and the same thing happened. There’s no way I was going to enter my card details!!

Great company, very helpful and trustworthy,lovely team. My doctor is always looking after me,gives me the best advices and very helpful. I finally see good results with my weight loss journey and I'm so happy and grateful to Heyslim team. Definitely recommend