Ein unglaublicher Betrugsversuch, den ich nicht durchgehen lasse... !
Nun bin ich auch hineingetappt in die Fake-Shop Falle:
Ich kaufte eine Pilotenjacke, echtes Spanisches Merino Schaffell, wunderbare Bilder, ein Remake an italienische Piloten des 2. Weltkriegs und verführerisch günstig für diese augenscheinliche Qualität. Was ich bekam war stinkende, billige Plastik für viel Geld für Abfall. Woher? Ja, Ihr habt es erfasst, China: Huayao, Bezirk Longgang, Shenzhen, Pinghu Street, Raum 1310, Gebäde 12, an Herrn Wu Wei. Merkt Euch diese Adresse, welche ich bei Kontaktaufnahme, Beschwerde und Antrag auf Rücksendung von deren Support erfuhr.
Darauf kam lapidar, unhöflich und ohne Anrede Form:
" Schicken Sie es zurück" China Adresse s.O. .
Würde jetzt gern noch Bilder anhängen, geht aber wohl nicht, mal sehen, wie Trust Pilot hier weiter verfährt?
Dr. Roger G. J. Faika
Antwort von Hh160
respected user,
Thank you for your long-term support and trust in our products. We noticed that you were dissatisfied with one of our products and we are very sorry.
According to your description, the product does not meet your needs in terms of quality or functionality, giving you an unpleasant experience. This is really a shortcoming of our service level. We understand that different customers have different expectations for products, but quality issues will never be tolerated in service levels.
We will carefully check the details of the case and thoroughly examine the möglich problem chain in the product and related production processes to determine the cause. At the same time, we will also learn from this lesson and strengthen product quality control and customer service management. If a similar situation occurs again in the future, we will definitely give you a better solution.
We deeply apologize for your disappointment in not being able to fully satisfy you this time. Please point out the problem and we will carefully summarize it for further improvement. Thank you for your understanding and support, we will repay your trust with better services. If you have any questions, please contact us directly.
We value every customer's expectations and will wholeheartedly provide you with the best service based on the principle of customer first. Please continue to advise!