Hi all I have been a customer with Hifonix for a long time , Aseem has always been polite honest and really helpful, the products I bought have been second to none, always delivered on time and v... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a DAP on Sunday, processed on Monday, delivered Wednesday. It would have been delivered Tuesday but I asked them to delay shipping one day to be sure I was in when DPD arrived. Ord... Mehr ansehen
Excellent product range, fast next day delivery and great service. Many thanks to Aseem for his help and advice at such a busy time. Would certainly return to Hifonix in the future.
I had dipped my toe in the water with Hi-Res Audio with a cheap DAP and a pair of IEM's and after a few months decided on upgrading to something a bit more capable, rather than buy online I paid a vi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Hifonix has come a long way since it started as a small electronic company. We started as a company that provided a wide range of innovative electronic products. However for a very long time now, our principal focus has been on High-end brands and products. We've now taken the strategic decision to specialise in premium audio, visual and hi-fi products. We aim to attract a niche market by offering quality products and offering a bespoke service to our customers. Our product portfolio may have changed but we still hold the same values as a company. Excellent customer service is still what we thrive for and our end aim is to provide our customers with their desired premium products at competitive prices.
Kontaktinformationen
396 Birmingham Road , B72 1YJ, Sutton Coldfield, Vereinigtes Königreich
- 01213825444
- sales@hifonix.co.uk
- hifonix.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
I am incredibly happy with my Cayin CP6…
I am incredibly happy with my Cayin CP6 and the overall purchase experience.
The service from Hifonix has been excellent.
Even when a small stock issue arose with a subsequent order, the team handled it brilliantly, offered a fantastic solution, and showed genuine care for their customers.
I highly recommend them for both their pricing and their customer service.
Excellent service and support
Excellent product range, fast next day delivery and great service. Many thanks to Aseem for his help and advice at such a busy time. Would certainly return to Hifonix in the future.
Great service
Great service, really knowledgeable about the products , a real gent to deal with, all round service, A1 👍
Grell Headphones
I dealt with Aseem, who is very friendly and helpful
Great company to deal with.
Hi all
Hi all
I have been a customer with Hifonix for a long time , Aseem has always been polite honest and really helpful, the products I bought have been second to none, always delivered on time and very well packed , would I shop anywhere else, ( No Chance ) love Hifhoix , there gear is top class, plus I have always got a great deal with Aseem, love to them all looking forward to my next purchase.
One happy customer Rob Galloway
Ordered a DAP on Sunday
Ordered a DAP on Sunday, processed on Monday, delivered Wednesday.
It would have been delivered Tuesday but I asked them to delay shipping one day to be sure I was in when DPD arrived.
Ordered Blue but they called to advise they only had Black which I accepted, but a Blue turned up nonetheless. Happy Days!
Called them today to advise I had received safe and sound and that it was indeed the Blue I originally preferred.
Took the opportunity to query charging speed being slow, ordering a Ugreen charger from Amazon would speed things up was the reply.
Excellent customer service speaks volumes, thanks to all at HiFonix
Not standing by the the price on line…
Not standing by the the price on line advertising
about first order discount they would not take it
Sent email no answer, got nowhere with on line chat
Then offered me the discount when I complained very unprofessional service
Great experience.
Great experience.
Willing to look for solutions to help you as a customer, and willing to work with you.
Always a fun experience too!
Great product and great service.
The interplay between Aseem and his…
The interplay between Aseem and his daughter was great to see. As always he has done me well.
I bought a pair of headphones and the…
I bought a pair of headphones and the delivery was quick and hassle free. I had to ring their customer service helpline for some advice and their representative was very helpful and polite. I can't compliment Hifonix highly enough.
I had dipped my toe in the water with…
I had dipped my toe in the water with Hi-Res Audio with a cheap DAP and a pair of IEM's and after a few months decided on upgrading to something a bit more capable, rather than buy online I paid a visit to Hifonix and couldn't have been more welcomed. Aseem was patient and accommodating and provided the perfect upgrade and although I spent. a little more than I originally wanted to the quality of the A&K KANN Max and the MEST MK2 IEM's is phenomenal! Couldn't recommend more for great advice and personal service, won't go anywhere else now. Thanks
They say stock is available on the website but that's not accurate
Ordered an item listed as in stock, next day. Took over 3 weeks with multiple contacts from myself to make sure the item was delivered. Only got despatched when I asked for a full refund.
Price was good, service not so much
Great service!
Dealt with Aseem. VAT requirements were dealt with without a hitch. Service, communication and delivery was excellent at all times. Would recommend
Great Company.
I purchased from Hifonix the Nobel REX 5, then the Prestige, and just ordered the Spartacus, and in the next few weeks, hope to purchase the Onyx. Really friendly genuine people to deal with, items in stock, ( Unlike a few other companies!.), and quick delivery. Highly recommended.
A fantastic shop in every way
I've been to a couple of hifi shops in Nottingham with one being in the centre which I didn't find very good and felt a bit snobby.
But when entering Hifonix I was welcomed and was amazed by what they had to offer and the knowledge he had to give,
I could of spent all day there going over all the headphones and daps.
I shall definitely be going there again even with over an hours drive.
You will not be disappointed.
Good contact with customer service
I had a problem with my order, but it was resolved quickly.
Aseem had great product knowledge
Aseem really knew his stuff and was able to clearly explain my best options so that I could make informed decisions. It helped that he had a huge array of stock so I was able to test various combos for myself and hear the difference.
Yer were really good email straight…
Yer were really good email straight away and sent the package really quick 5 star review from me
Outstanding service exceeding my expectations
I rarely write reviews: I expect perfection every time I spend my money. Just delivering a product or service I've paid good money for is the minimum expectation. - 3 stars not 5. To get more my expectations have to be exceeded.
And so I come to Hifonix. I had spent several hours in vaintrying to find a high end media player which is short supply and I needed it urgently. When I reached Hifonix on my list of possible I had pretty well given up hope. What a delight: a real human not a bot on the end of the phone which was answered quickly. The last one had just been sold. Early next morning came a phone call to tell me they has sourced one for me and I could have it in two day. Less than 72 hours from first making contact I am sitting here with my new boy's toy, at a very good price and premium delivery at no extra charge.
I'm over the moon. Thank you Hifonix. Well worth 5 stars!
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