I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Mehr ansehen
Unternehmen hat geantwortet
Used this platform before and had no issues. Been chasing payment for months and get fobbed off with "payment system broke" Seems like I am not the only one... avoiding paying me a hefty amount out. T... Mehr ansehen
Unternehmen hat geantwortet
This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Mehr ansehen
Unternehmen hat geantwortet
I’ve hired different cars a few times with Hiya car, never any problems. I especially like the cars with the option to pick up and drop off through the app without having to meet someone, it gives e... Mehr ansehen
86 - 90 Paul Street, EC2A 4NE, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Hiyacar came to my rescue as I left it very late to hire a car on Christmas day. It's website and app is very easy to use and it's customer service via whatsapp is very efficient and responsive.
As a regular customer personally, I would say that they are better than any other hire companies, Especially in London (tower hamlets).
Customer service extremely lovely and friendly!!! they respond within two minutes. They also are very catering to any needs and complications. As a single mother I am grateful that this company is extremely efficient! their rates very cheap and very reliable.
I would recommend them to anyone who is looking to travel around, but may not be able to own a car I would recommend them first!!!! :)
Hiya is very fast in responding when we need help. I'm very thankful to all the agents that has helped me in various occasions. I'm glad to have registered with Hiya. Very Happy to have my dealings with you.
Very convenient. All paperwork done on easy to use app. The car I hired was by no means a new car but it was cheaper than what other car hire companies had to offer.
easy to use,
means I don't have to buy a car or go via hire car companies
an great green option
hope more people add their cars in the coventry area
I have used Hiyacar van as an alternative to Zipcar which is winning by value for money and coverage.
I would appreciate having more Hiyacar vehicles around my area – East Finchley, as well as lower prices to match Zipcar`s at the least.
Simple user interface, clear communications: very convenient and easy. Highly recommended.
Very easy to use app, everything worked as it should. Recommended.
The customer service was excellent, quick and fast response. However I did not have a pleasant driving experience. The car was very dirty. Full of leaves and muds inside the car. Left over customers cloths. Clutch not working properly. Biting point too high. Needs fixing. Engine suddenly turns off. Kept saying tyre pressure needs adjusting and no immobilizer. Had to turn on and off the car after so often. The car probably had no service done to it.

Antwort von Hiyacar
Just brilliant 🤩 So easy, so helpful, convenient and efficient!
Very easy transaction and smooth pick up. The instant acceptance feature meant we could be on our way immediately.
Straightforward process, great UI of the app. Support team is 24/7 available.
Only negetive comment is that Insurance fee is quite high.
I always rent cars through Hiyacar! It’s my fav app. Good rapport price-quality-facilities-distance!
The flexibility and online instant interaction if any problems occur always helpful and reliable excellent service
I’ve been on Hiya Car for about 4 years. It’s perfect for me. I live in SW London and there is a fantastic range of cars nearby. From frugal runarounds, to EVs, to luxury models. The app is straightforward and it is a very clear and friendly format.
I really like how easy the system is to use, and for me specifically, the support team were incredibly helpful and responsive. I had an issue updating my driving license in the app for a booking, and they helped resolve that quickly enough for me to get my booking sorted.
This company billed me over £100 for a PCN 2 days after I returned the vehicle exactly where I found it, and in good condition! Not only did they get me on this harsh fine print, but they also billed me an additional £40 admin fee on top of it. Prior to this, on another booking, the vehicle broke down and they still charge me for the time I drove. If you ignore this review, you deserve every bad experience you get with this company!

Antwort von Hiyacar
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.