holabb.com Bewertungen 50

We just received our woodies cot and changing table. They look just like the pictures and we are happy with the quality. Furthermore the team is very supportive by email. Highly recommended

The customer service was quick and efficient! I was looking for an item which was out of stock: the Hola BB team contacted their supplier and within few days I received my order. They were very kind too!

I wish I read comments before ordering from this store. Customer service beyond poor, returned parcel went missing by delivery company, but somehow I paying the price by not receiving refund, because they declining to start refund process. Very dissapointed that while pregnant I need to beg for my money back. And yet store itself sending me request to write experience with this store on trustpilot 🫢
Avoid this store

Great products, very helpful customer service.

Fast delivery, very kind and helpful!

After reading all comments here on Trustpilot I wasn't expecting fast delivery but what happened actually shocked our entire family.

Placed our order for a crib on Wednesday from Netherlands to Sweden and got it by Friday evening the same week. Pleasantly surprised and happy. 🙂

Crib is perfect, no damage or defects. Also very good prices.

Highly recommend!

Wij zijn ontzettend blij met ons prachtige ledikant! De kwaliteit is echt uitstekend en het design is nog mooier dan we hadden verwacht.

Ook het contact verliep prettig. We werden vriendelijk geholpen, kregen snel antwoord op onze vragen.

De levertijd was wat langer, maar dit was vooraf duidelijk aangegeven bij het plaatsen van de bestelling, waardoor we hier rekening mee konden houden.

Erg tevreden! 🤗

We ordered two items and it would have been helpful if it had been explained that they would be delivered on separate days

Do not shop here if wanting delivery to the UK.

My wife ordered two items from here - a cot, and a dresser. BOTH have turned up damaged, snapped, and heavily scuffed. The cot was ordered in November - customer service said they would send out a replacement panel for the one that was damaged + refund us partially (we are yet to receive the refund, nearly 3 months later!!)

The dresser arrived, and on opening we discovered the bottom panel has been snapped in transit to the UK (panel 'S'). Making it completely useless, as we cannot even partially build it without the base panel.

Two items both poorly packaged and damaged in transit when we are now weeks away from our baby's due date is completely unacceptable.

My wife will be charging this back via her card company.

My parents ordered me a cot for Christmas (order around the beginning of December) but it still has not turned up. I have tried contacting Holabb via their Wattsapp number 3 times and received no response. I tried one email address that I have received no response to. I have also tried to email the info email address they have on their website but it’s seems to be an incorrect address. They also do not have a number to call on the website and they do not answer the Wattsapp number. They have taken the money but there is sign of the order or communication from them. Although it seems to be a legit website I feel like I’ve been scammed. The crib was very expensive once you added on the postage. I would not recommend ordering from them.

Hele mooie producten en super fijne klantenservice met vriendelijke medewerkers!

Het wiegje dat ik gekocht had bij holabb had een gebrek na een paar maanden. Het contact met de klantenservice ging het snel en ze hebben me gratis aan een nieuw onderdeel geholpen voor het wiegje.

Ik heb ruim 4/5 weken geleden een ledikant besteld. En deze kwam afgelopen maandag binnen. De bestelling is niet compleet.
Een ledikant van meer dan ruim 300 euro met verzend kosten van 36 euro.
Op de site stond aangegeven 1-2 weken levertijd.
Alle medewerkers mailen in het Engels en beantwoorden niet mijn vragen en lijkt of dit via AI gaat.
Ik heb ongeveer 5 keer gebeld tijdens openingstijden en ze zijn niet bereikbaar.
Pure oplichting!

The order was delayed a lot because of a shortage on some parts of the products. In the end im happy with the purchase and the customer service was friendly

Fast delivery. There was a product included which wasn’t the right one. Upon contacting customer service they helped me solve this issue and are sending an exchange. Overall would recommend.

Goed geholpen, hele aardige eigenaresse!

Houten klimrek + glijbaan besteld, duurde lang voordat het pakket geleverd werd, toen bleek dat het exclusief glijbaan was. Niet duidelijk en ook veel te duur zonder glijbaan. Er kwam ook nog €18,- bezorgkosten bij terwijl ik bij het terug sturen maar €8,- bezorgkosten hoefde te betalen. Dus daar we wordt ook nog geld aam verdient.
Ik heb nu een vergelijkbaar houten klimrek + glijbaan ergens anders
besteld en ontvangen voor een veel betere prijs en géén bezorgkosten! Voor mij een reden om hier niet meer te bestellen.

I'm living in Sweden and wanted to order a crib from Woodies. I found Holabb while searching for the bed and even tho it was gonna be shipped from NL, the shipping cost was lower than if shipping from a swedish page. The crib itself had also a lower price (saved around total 100eur).
When I ordered the bed I got the confirmation but no shipping info for over a week. I checked my email and i read "As part of our commitment to sustainability, we will combine products where we can to reduce unnecessary packaging and cut down on CO₂ emissions, while saving you money.", which made sense why it takes longer time and why the shipping was cheaper. Decided to wait few more days beforw contacting them. Meanwhile I read the reviews here and got a little worried but still waited. It took total of 9 days since I placed the order and I received the shipping information. 7 days later the bed arrived. I understand peoples frustration for considering this a 'long' delivery but I have 5 more months until my baby arrives so waiting 16 days and saving 100euro considering how expensive everything baby related is was totally worth it.
I don't think I can attach pictures of the bed but it matches my expectations. It does have a strong smell of the wood and the varnish but it will probably fade in time.

3 mei een bedje besteld. Na 2 weken nog geen track en trace ontvangen, dus gemaild naar holabb. Er werd mij verzekerd dat het bedje binnen 3 dagen geleverd zou worden, mogelijk zelfs eerder. Nu is de 3e dag aangebroken en heb ik nog geen track en trace email ontvangen. Ik gaf aan dat we over 5 dagen voor een paar dagen op vakantie zijn en nu wordt er per email gesuggereerd om het bedje dan maar na de vakantie te leveren. Dat betekent dus meer dan 4 weken levertijd, als het bedje al komt (dat hoop ik maar..). Er wordt niet goed geïnformeerd over de levertijd en er worden valse beloftes gedaan. Ik heb geen goed gevoel meer bij dit bedrijf. Jammer.

Blij met de snelle levering, en de kwaliteit!!!!