I am very pleased with the way Eva dealt with my query today. Her comprehensive answer put my mind at rest that our specific requirements would be met. Thank you Eva.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was a little difficult for me to hear the agent, Rio, at times which made the process a little slower than normal. Eventually made final payment. The Company tried to contact me by phone but they... Mehr ansehen
Called to make a payment for my trip to Dubai and call was handled by Rio. Initially quoted an incorrect figure as my outstanding balance which was lower than what i was expecting. After checking th... Mehr ansehen
I want to thank Milo for his kindness, patience and professionalism for helping me today. He sorted out my issues very quickly and then explained what I had to do next so that things went smoothly.... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
good listening skills and helpful
Very helpful and easy process & Ashley…
Very helpful and easy process & Ashley was very helpful and easy to deal with. Thank you and looking forward to our holiday.
Holiday to Croatia
I find the customer service @holiday buzz amazing. Jace was very patient and took my details and helped me with my queries. Best experience with a tour company.
My holiday bookng
I booked my holiday with Holiday Buzz recently.
Dylan & Peter were very polite & helpful in booking my holiday
Hopefully my holiday will go just as smoothly.
Highly recommended .
I appreciate all your efforts for…
I appreciate all your efforts for assisting us. Dania was most helpful. We are grateful to you and the company for assisting us. The holiday was perfect and we enjoyed very much and booked again in future.
Thank you.
Etwar
Great service from Jace
Great service from Jace! Thank you!
Jace was very helpful,professional and…
Jace was very helpful,professional and efficient in handling my enquiry.
Milo very well spoken in a good…
Milo very well spoken in a good manner explained everything properly applied discount within his limit gr8 person to speak to
Good company
Spoke with Milo and grace both were very understanding and helpful
The service I received was very helpful…
The service I received was very helpful and quick. Good feedback was given all the time . Susan , Janet and Ashley all did a great job.
3 night Budapest trip
From the booking point to the time we got back from a 3 night trip to Budapest we had excellent hotel (situated in central) easily accessible by transport links), support received for our transfer from hotel to airport even on a non working day. Fantastic team.
A great service.
Ashley from the payment centre was very…
Ashley from the payment centre was very professional and polite it was pleasure speaking with her .2
Although the holiday I phoned for was…
Although the holiday I phoned for was no longer available I was able to be another, although twice the original price and not the airport I requested nor the hotel that was originally offered it was still value for money and the two members of the team - Harris and Olaf were extremely helpful.
Charly had answered my query very well…
Charly had answered my query very well mannered way. I was pleased with his response.
Absolutely unprofessional
Absolutely unprofessional, told lies. Said they’d phoned and they hadn’t. Took card details and didn’t give confirmation. Then when I called them back after reading an email saying I’d missed a call( which I hadn’t) they tried to charge more for the rooms. One minute they had the hotel next they didn’t, oh then they did!!! Shambolic. Don’t use them. I cancelled although he tried to say I’d accepted the booking. Told him to listen to the recording
I booked up for a 3 night trip to…
I booked up for a 3 night trip to Vienna. Got the variations possible on the initial call but settled on a good final price. Unfortunately, they spelt one of the travellers names wrong on the documentation. Contacted them and they corrected the error the next day, so many thanks to Olaf for sorting it out so quickly.
Excellent service Agents go the Extra Mile
We initially Booked this trip on Friday 25/7/25 with Peter who was superb. He listened to our wish list and delivered it promptly. Thanks a Million.
On Sunday we called Customer Support with a query and Eva Bebro dealt with us quickly and extremely efficiently.
Thank you Peter and Eva.
Pushy, lacking knowledge and won't leave me alone
I rang an agent following up on a deal from Travelzoo, which I didn't take up because the single occupancy 'supplement' more than doubled the price. The phone agent then tried to push me into booking other hotels, insisting they were central when I could see clearly on Google Maps that they weren't.
They've since called me 3 times asking if I'm interested in discount holidays. On the original call I wasn't asked if I consented to being part of their customer database. After the second call I asked to be removed, citing GDPR, and have just been called again. Avoid, you'll never be rid of them even if you don't book.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








