Holland2Stay 

I JUST moved in and I love it. I was told by my former landlady that I had to be out by 1 June. Engage panic mode. I sent out a dozen applications and inquiries and Holland2Stay was the only one who got back to me.

Beautiful building. Excellent customer service--Eva usually gets back to me within a couple of hours for any questions or problems I might have. Fantastic location, fast and reliable internet, great laundry facilities, convenient bike parking, elevator, and soon we'll have a cafe in the lobby. It's a beautiful building in a great part of town. I love it.

The apartment is new, and the furniture is in good condition. Overall, we’re happy with it. When we received the keys, the apartment was mostly clean. There was no trash on the floor, for example, but it wasn’t deep-cleaned as I expected.

The check in experience was extremely smooth. The apartment was very clean when we moved in. We noted some damages on arrival and these were quickly resolved through the online ticket system. As an expat moving to a new country , this is the best way possible to find a place with the least stress.

Shitty as f, unbelievable

I live at the Betz and it is great! Modern, clean and comfortable. I have no complaints. Very straightforward process to book and a life saver for when you need to find a temporary stay fast.

Wij stonden samen met mijn vriend van 01:30 uur ’s nachts tot in de ochtend volledig buitengesloten van het wooncomplex en onze woning. Onze toegangstag werkte niet voor de slagboom, de algemene ingang én de voordeur.

We hebben meerdere keren contact opgenomen met de spoeddienst. Steeds werd gezegd dat men “niemand kon bereiken”. Rond 02:00 uur werd zelfs aangegeven dat het probleem waarschijnlijk door de batterij van onze eigen deur kwam, wat later onjuist bleek, aangezien de tag ook andere toegangen niet opende.

Ondanks dat duidelijk was dat bewoners midden in de nacht buiten stonden, werd er urenlang geen oplossing of noodmaatregel geboden. Pas na veel druk werd uiteindelijk iemand met een sleutel gestuurd, waarna we naar binnen konden. Dit had naar ons idee veel eerder geregeld kunnen worden.

De manier waarop deze spoedsituatie is afgehandeld, vonden wij zeer teleurstellend en stressvol. Voor de huur die wordt betaald, mag een betrouwbare spoedservice worden verwacht, zeker bij iets fundamenteels als toegang tot de woning

I like the company honesty and flexibility.

The apartment itself is great. However, the service is terrible. Mails are being ignored, phonecalls are not being answered and tickets are not being taken serious. I've been trying to contact them for weeks but nobody picks up.

As much as I like the apartment in Haarlem, the assistance is terrible... things that should have been checked and fixed in the apartment prior to my check in are still pending (and I checked in almost one month ago), no follow up, no clear feedback, the team barely responds... so far my experience is terrible, this is clearly not what I was expecting.

Easy apply process and website has a lot of things for fast contact, they share there all important information for living, payments, contracts and notify if something not correct, good option that you can make ticket requests what saves your time.
The things I don't like that payments sometimes doesn't work well especially about additional bundles if required for your house.
Sometimes response time too long.
Website has bugs on app version and better to use web version to avoid this issues.
Not always possible to see an apartment before it's reservation, that means you pay fee if you will decline booking/change you decision. But they give good pictures and you can see precisely how the apartment should look like.

Great place to stay!

Really amazing studio in the middle of the center of Amersfoort. Ideal for short stay or expats, the apartment is fully furnished with brand new equipment and the facilities are on point

Great check in experience. Fast maintenance, and the view is breathtaking

All the process was very smooth and easy. Also the staff helped a lot.

Facility is nice , Bldg. manager is also nice person, and the maintenance person is accommodating.

I recently moved to the Netherlands, and my first experience here was with Holland2Stay—and I couldn’t have been happier. The team is incredibly patient, supportive, and helpful throughout the entire process.

I arrived a bit late for my check-in appointment and no one was there to receive me, but as soon as I called the Holland2Stay team, they quickly arranged for someone to come and complete my onboarding. Tom handled my check-in, and he was absolutely amazing—so friendly, jolly, and genuinely helpful.

Even before arriving in the Netherlands, all my communication with Tom was smooth, clear, and reassuring. It truly feels like Holland2Stay cares about providing a great experience for their tenants. I highly recommend them, especially if you’re new to the country.

Great service and lovely apartment.

The check in was smooth. The staff was friendly and the house was clean. They explain everything in detail. Overall my experiance moving in victoriapark is great.