Excellent customer service: fast response, friendly and professional. The engineer was also friendly and approachable and arrived within the pre-booked time slot. He carried out my boiler service effi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
After hearing some rather alarming sounds from my boiler I called Homecure to investigate the issue. The fault was found quickly and the engineer took his time to explain my options to me. As my boile... Mehr ansehen
Unternehmen hat geantwortet
Lee organised an engineer to fix a leak and service our boiler, all done swiftly and at a competitive price.
We were very happy with our repair from Homecure Plumbers. We initially called around 7pm in the evening and was told a engineer could be with us between 8-9am the next morning. A lovely chap c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Homecure Plumbers provides emergency and general plumbing services which include Boiler repairs and servicing, Boiler installation and maintenance, Drain clearance and problem solving of all domestic plumbing issues.
Kontaktinformationen
Vereinigtes Königreich
- homecureplumbers.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really quick response…
Really quick same day response to our water pump issue. New pump installed advise provided about cleaning our gravity tank ect. Really friendly engineer Josh, no complaints. Recommend.

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Toilet ordered and replaced in record time
Toilet ordered and replaced in my flat in less than a week. Everything sorted just from a couple of phone calls and emails, the team are quick and efficient and I’ll be using them again to re-do the rest of the bathroom!

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Courteous and professional service
Courteous and professional service. Engineer identified and rectified the problem within a tight time frame.

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Great Experience.
Great Experience..I had Keith pop over to replace a kitchen tap. Very professional and courteous.

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RAPID RESPONSE
RAPID RESPONSE. GOOD COMMUNICATION OVER THE PHONE. BOILER BACK WORKING - THANK YOU!

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fast and efficient…
An extremely fast and efficient service. Lee couldn't have been more friendly, helpful and knowledgeable, and was able to fix our plumbing issue very quickly.

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Great service and quick response!
Great service! Made a booking on the Monday for a problem at our office, they managed to get an engineer out on the same day to sort. Would highly recommend and use again!

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Fast response and very helpful
A lovely chap called Kevin came to us on the day we called. Very quick response and fixed the problem. Very reasonable price and lovely man

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After hearing some rather alarming…
After hearing some rather alarming sounds from my boiler I called Homecure to investigate the issue. The fault was found quickly and the engineer took his time to explain my options to me. As my boiler was already coming close to 15 years old I decided the best course of action was to install a replacement. Homecure managed to squeeze me in at short notice to my delight, which means I am no longer worrying about the dreading thing breaking down! Honest and reliable team who I would be happy to use in the future.

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Outstanding service
Called Homecure to fix a broken boiler, they got here within 2 hours of my call. A very nice man called Josh arrived and promptly diagnosed a broken diverter valve. He went to get the part and came back straight away to fix it. Boiler is now up and running. Will call them again if ever in need. Outstanding service.

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great experience
Lee was a great help! very friendly, great customer service!

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Profesional Plumbing Service
Have worked with Homecure and Lee for a number of years now and always found them professional, polite and good at what they do.

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Badly run company
Badly run company. Appointment never kept. No explanation. For peace of mind go elsewhere

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Couldn’t recommend more.
Harvinder done a great job, explained everything in detail. Couldn’t be happier!

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These people are scammers!
These people are scammers, do not use!! The sink stopper in bathroom was stuck. Quoted £79 for first 45mins, plumber came out and quoted £265 to take out sink stopper and replace with new one. I said no, too much, agreed to pay the £79 (he had been here only 20mins so far). He went away and came back with quote of £175, I agreed to that. He went away for about 45mins to get part and took about 1/2 hour to fit, but now pipe under sink was leaking, quoted another £120 to fix a problem which I believe he DELIBERATELY created to get another job. Not acceptable! Still waiting to hear to hear from Homecure.

Antwort von Homecure Plumbers
Avoid.
Avoid.
We called these plumbers out to fix our underfloor heating. They came up with a fixed price for the work which, though it sounded expensive I foolishly agreed to without asking for a break down of the costs. They replaced some parts and got the controls working but the heating still didn't work.
I had my doubts and checked the cost of the parts they ordered. Unless their rate was £200+ an hour there was no way the cost of the job could add up to what they quoted even including the initial call out fee.
I lost trust in them, didn't ask them to come back, and finished the job myself. I was worried they'd charge us even more. Also what was left to do was so basic it almost looked like they'd left the job unfinished so they'd have to come back.
I asked them for an itemised invoice. I had every intention of paying their bill, but wanted some reassurance that I wasn't being ripped off. Instead I got a phone call one night from someone accusing me of causing a fuss to try and reduce my bill. At no point did I ask for a discount, I just questioned their work, their quote and wanted an itemised bill.
I have paid them, because I stupidly agreed to their fixed quote at the outset. If you choose to use them, make sure you get a detailed quote before agreeing to anything. However, I don't trust this company and suggest you don't either.

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Great and efficient service
Great and efficient service. Fixed my boiler. Attention to every detail. Well explained all the actions taken.

Antwort von Homecure Plumbers
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