Excellent, uncomplicated service from the extremely professional and friendly Vrishin today! He was not only clear and quick but also stayed on the phone beyond office hours to sort out all the detail... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently dealt with Rachel Harvey while renewing my landlord’s insurance, and I couldn’t be more pleased with the service I received. Rachel was extremely efficient throughout the entire process... Mehr ansehen
I have insured my buy‑to‑let property with HomeLet for the past 20 years. During this time, I have had two major subsidence claims, both of which were handled smoothly and settled without any diffic... Mehr ansehen
Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktinformationen
Vereinigtes Königreich
- customer.experience@homelet.co.uk
- homelet.co.uk
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent
Excellent, uncomplicated service from the extremely professional and friendly Vrishin today! He was not only clear and quick but also stayed on the phone beyond office hours to sort out all the details - very kind. The documents were online within the hour, everything exactly as explained. Highly recommended; many thanks!
Tenants Liability and Contents insurance
I’d like to thank Valentin Valeanu for helping me set up my Tenants Liability and Contents insurance. He was incredibly thorough in explaining how the policy protects both my own belongings and my liability toward the landlord's fixtures and fittings. The process was quick, and he was incredibly patient and took the time to answer every one.
I recently dealt with Rachel Harvey…
I recently dealt with Rachel Harvey while renewing my landlord’s insurance, and I couldn’t be more pleased with the service I received. Rachel was extremely efficient throughout the entire process and consistently followed through on everything she said she would do, always calling back promptly as promised.
The whole experience was handled professionally, smoothly, and with great attention to detail. It made what can often be a time-consuming task feel straightforward and well managed.
I can highly recommend Rachel and Homelet.
Very good customer service and …
Very good customer service and very friendly the person I was speaking too was Adam Key and he was very helpful with all my queries
Got to speak to an advisor
Got to speak to an advisor , Rachel Harvey, immediately without going through any lengthy options process who delat with my query very efficiently and quickly
Homelet Rent Insurance
I’ve just rented a new flat, and Lauren Loake made the process of setting up tenant insurance very easy. She was patient in answering my questions and took the time to clearly explain the different aspects of the policy.
I have insured my buy‑to‑let property…
I have insured my buy‑to‑let property with HomeLet for the past 20 years. During this time, I have had two major subsidence claims, both of which were handled smoothly and settled without any difficulty. Their communication and overall service have consistently been excellent.
Most recently, I had the pleasure of dealing with Rachel Harvey, who responded to all my queries promptly and efficiently, and demonstrated impressive knowledge throughout. I thoroughly recommend this company for their reliable service and very competitive rates. Thank you Rachel.
Rachel Harvey - great customer service
Rachel Harvey was excellent. Her communication (both email and on the phone) was prompt, friendly and efficient. She made the entire renewal process easy for us. Fabulous customer service.

Antwort von HomeLet
Referencing final steps
Worked with Adam Key to get the final steps of my referencing sorted. Great staff and great support ensuring the final steps went by as smooth as possible. Highly recommend!

Antwort von HomeLet
Professional and friendly!
Ashanti was really friendly and professional, made the whole process very easy

Antwort von HomeLet
Excellent service from Rachel Harvey
Excellent service from Rachel Harvey. She ensured I understood all the documentation and was extremely helpful.

Antwort von HomeLet
Ashanti Reid helped me today
Ashanti Reid helped me today, super quick and easy she did a fabulous job!

Antwort von HomeLet
Great service
Rachel Harvey explained the changes clearly and answered various questions for me- great service

Antwort von HomeLet
Clare is amazing attending and giving…
Clare is amazing attending and giving details about the property. Reliable and always there to answer questions about the property.

Antwort von HomeLet
Rachel Harvey phoned as agreed…
Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

Antwort von HomeLet
Rachel Harvey 5 stars
Rachel Harvey was friendly - efficient and knowledgeable

Antwort von HomeLet
Rachel Harvey
Rachel Harvey was so helpful to us who have not previously rented a property. Rachel explained all aspects of renters property insurance so clearly making it easy to understand.

Antwort von HomeLet
Very helpful and good service
Very helpful and good service. Spoke with Adam Key and was brilliantly informative with everything and helpful

Antwort von HomeLet
Excellent service
I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a way I understood. I look forward to dealing with her again.

Antwort von HomeLet
Searching for a comprehensive policy ...
Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the policy met my needs answering all my queries clearly. Would recommend.

Antwort von HomeLet
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







