Filing cabinet came with a defective part, making assembly impossible. I have sent them emails and chats, but 4 days later, no response. There is not a customer service phone line. I will never order... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Item was as advertised, easy to assemble & houses the A/V equipment that I've set up perfectly. Very convenient piece affords me great versatility in a sleek design and modern asthetic. Lightweight, b... Mehr ansehen
Obsessed with this TV stand 😍✨ We watched the video and it turned out fantastic — I love how stylish and functional this piece is! It fits perfectly into the space and makes everything look so muc... Mehr ansehen
Love the furniture I got from them!! I reached out to their support about an issue and they were very helpful with problem-solving. They helped me address the issue and made the process stress-fre... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Non-existent customer service
Filing cabinet came with a defective part, making assembly impossible. I have sent them emails and chats, but 4 days later, no response. There is not a customer service phone line. I will never order from this company again
Delivery was prompt
Ordered something never recd…
Ordered something never recd acknowledgement or order number. Tried frantically to cancel and sent emails to customer support to please 'DO NOT SHIP'....total waste of time. Now I have to go through a dispute process 😩 smh.
tiny couch side table
I needed a very tiny side table in my small apartment. The one I found on Hoobro was perfect. It was easy to assemble and came very quickly. I love it.
Incorrect and missing parts
I have purchased two Hoobro products (82UZD01G1 and 13MB01) separately from a local auction site. I would not have purchased the second item had I known it was from this same company. The first item was a kitchen island/cabinet. As we progressed through assembly, we realized we were missing a piece. The item could not be assembled without that piece. I reached out to the company, asking for a replacement, offering to purchase the piece and pay for shipping. They refused. That piece of furniture is sitting in my living room, partially assembled. The second piece was a breadbox. I got to the last step assembly and realized that they had cut the grooves (necessary to hold the back pieces and the rolling panel in place) on the wrong side of the board. Again, no way to assemble the item so it is sitting on my counter. This company does not care about consumers. They make significant errors and refuse to correct them.
Great experience in the end
Love the furniture I got from them!!
I reached out to their support about an issue and they were very helpful with problem-solving. They helped me address the issue and made the process stress-free.
Price was great
Price was great. Took a little over a week to arrive. Quality is pretty good!
Prompt shipping
Prompt shipping, high quality product, friendly support reached out even though I didnt have any issues.
Item was as advertised
Item was as advertised, easy to assemble & houses the A/V equipment that I've set up perfectly. Very convenient piece affords me great versatility in a sleek design and modern asthetic. Lightweight, but very durable portable unit. Great price as well.
Compre un botellero para la pared
Compre un botellero para la pared, y una vez colocado según las instrucciones se me cayeron al suelo las botellas y copas antiguas que tenía. Un desastre!!!!
I absolutely love this shoe cabinet
I absolutely love this shoe cabinet! 🤍👟 It helped me organize all of our shoes in one place while keeping the entryway neat and clutter-free. The multiple compartments provide plenty of storage, and everything is easy to find and access. Assembly was straightforward, and the quality exceeded my expectations. It’s stylish, practical, and the perfect solution for keeping any home organized. Highly recommend!
Good product ❤️
Obsessed with this TV stand 😍✨
We watched the video and it turned out fantastic — I love how stylish and functional this piece is! It fits perfectly into the space and makes everything look so much more organized 🤍
This is a great company to work with
This is a great company to work with. They are very responsive and their products are exactly as they look on line.
Very satisfied.
Its the right fit in a tight space as…
Its the right fit in a tight space as well as a right size for a 32 biocube fish tank. Very sturdy on carpet as well love the color I chose. Thank you.

Antwort von HOOBRO
Very pleased with the quality of the product
Very pleased with the quality of the product. I also found the communication to be excellent.

Antwort von HOOBRO
This place is horrible!
I ordered a shoe rack for my house with the free shipping their policy said it would take one to two days to process the order and would typically arrive at my door between 7:00 and 8 business days later on business day number 10 I contacted the company to find out why my order had not even been picked much less shipped yet even though I paid almost 2 weeks ago and I was told by then that my address was not a real address which it clearly is somehow their system added my phone number to the end of the address and I was told that I had to verify that address to which my response was why was I not notified that there was a problem with my address how long were you guys going to let this sit here while you had my money without shipping this so I verified the address and they said tomorrow you will receive a tracking number and I said okay cool thank you well it's tomorrow I have no tracking number and now customer service is telling me that my payment method provides potential payment risks whatever that means because I've already paid the full amount to their company and it's cleared out of my bank so I don't understand what payment risk there could be when they already have my money I feel like this was a blatant scam to steal $70 from me do not use this website it's terrible their customer service is slow to respond and totally useless

Antwort von HOOBRO
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







