My oak table took less than two days to be delivered. The table itself is excellent. It looks fantastic, amazing quality and fits in my home perfectly. Everyone that sees it admires it and a few are c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fabulous communication regarding purchase and delivery. The delivery men did struggle (quite old) so we asked him to leave in hall rather than in situ . However delivery was at the stated time and... Mehr ansehen
Not only do Hopo provide stylish and well crafted products, Steve offers a level of service and expertise rarely experienced. Steve matched our beautiful table with the perfect chairs and we could no... Mehr ansehen
Hoping Furniture run by Steve .. would highly recommend… he was sooo helpful and communicative all the way … delivery was smooth and easy … the furniture is gorgeous and sooo sturdy and strong .. so... Mehr ansehen
Unternehmensdetails
- Möbelgeschäft
- auch in
- Kiefermöbelhersteller
- Küchenmöbelgeschäft
- Möbelbauer
- Möbelhersteller
- Schlafzimmermöbelgeschäft
Vom Unternehmen geschrieben
We make buying furniture stress free and easy .See our great delivery options and you can rely on our 31 year experience to deliver you the best service possible.. With over 3 decades in the furniture industry, we know what it takes to offer products that stand the test of time. Our knowledgeable team is dedicated to providing expert advice and top-notch customer service to help you find the perfect piece for your home. Top Brands, Best Prices We work closely with some of the biggest names in the furniture business, including Kristensen Kristensen,G-Plan,Bentley Designs,Baker Furniture Indus valley to name a few, to bring you the highest quality products at the best possible prices. Our team monitors prices daily to ensure that we offer the most competitive deals, so you can shop with confidence knowing you're getting the best value.
Kontaktinformationen
Hopo Furniture Limited, 25 St. Martins Precinct, Church Street, Caversham, RG4 8BA, Reading, Vereinigtes Königreich
- 01189472333
- sales@hopofurniture.com
- hopofurniture.com
4,8
Hervorragend
510 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I'm still trying to resolve a faulty…
I'm still trying to resolve a faulty item which needs to be returned before a new one is sent out.
7. Juli 2025
Helpful and friendly service and the…
Helpful and friendly service and the furniture is top quality.
4. Juli 2025
G-Plan TV Unit
Good communication from company- able to accommodate our delivery date. The two men who delivered the unit were very polite, mannerly and respectful.
They contacted us an hour beforehand to let us know time of delivery. They removed their shoes before walking on the carpet
3. Juli 2025
Excellent customer service
18. Juni 2025
Image appears exactly as in picture
Excellent product
Heavy and sturdy
Very happy with product
16. Juni 2025
Very polite delivery men ,came on time…
Very polite delivery men ,came on time . No complaints.
20. Juni 2025
There was difference in colour between…
There was difference in colour between a side table and the sideboard I sent some photos to show the difference and got no response. Spent £900 and expected quality products, very disappointed, that's what happens when you buy online I guess.
11. Juni 2025
Antwort von hopofurniture.com
Hi John,
I have looked at your email and to be fair the items are very slightly lighter due to different grain variations and we would expect this to be the case when you buy multiple items .Rest assured all oak items do mellow in colour with time . The soho collection is a good clean range but as the sideboard has verticle slats on the doors with gaps in between this will always be slightly darker than a drawer front due the the nature of the build and style of the range.
you can alway ring the showroom on 01189472333 we are open 7 days a week so if you need any further assistance we will be happy to help.
Kind regards
steve.
Hopo Deliveries.
Kind regards,
steve.
Antwort von hopofurniture.com
thanks for your feed back much appreciated.
Excellent product
The product is excellent but customer service notification about delivery did not happen. I was told I would be notified when out for delivery. I was lucky I was at home as its not a product that can be left with a neighbour. By good luck it came before I left for work. .maybe this is the delivery company fault. I received the notification about delivery 4 hours after I received the item. 😟
9. Juni 2025
Antwort von hopofurniture.com
Hi Marian,
Pleased you are happy with your purchase and apologise for the slight issue with the delivery which was handled by a partner carrier which i have padsed on your thoughts too avoid this happening where possible.
Kind regards
steve.
The item and delivery were as promised!
1. Juni 2025
Antwort von hopofurniture.com
Great thanks for your feed back
Fabulous customer service and free…
Fabulous customer service and free delivery within a few days. Happy to buy local and would definitely recommend
28. Mai 2025
Antwort von hopofurniture.com
Hi Sue,
appreciate your kind review.
Kind regards.
steve.
Antwort von hopofurniture.com
Great to hear you are happy and thankd for your review.
Kind regards,
steve.
More hassle than what it’s worth
Disappointing Experience with Damaged Goods and Delayed Resolution
I ordered quite an expensive TV unit in February, fully aware of the long lead time and was happy to wait. Unfortunately, the experience since then has been frustrating. The unit finally arrived on April 8th, 2025, but was damaged—there was a visible repair mark and a splodge on the marble surface.
I contacted the company, and to their credit, they arranged a collection and sent a replacement. However, the second unit, which arrived on April 19th, was also damaged.
After further communication, we agreed that I would keep the second unit and receive a £200 refund, along with a care kit to help repair the damage. While the refund was processed, I had to chase the company multiple times (around 4/5 times) to actually receive the care kit, which finally arrived on June 6th—over six weeks later.
While the customer service team was responsive in parts, the overall experience was disappointing due to the repeated quality issues and the effort required on my part to get a resolution. I expected better from a company selling high-end furniture.
I would recommend that if you do buy from here, use a payment method that offers buyer protection.
8. April 2025
Bewertung ohne vorherige Einladung
Antwort von hopofurniture.com
Sorry to hear you had issues with your purchase.The range in this case is a 70kg marble topped item which although qc checked at factory can sometimes suffer shipping issues which we tried our best to resolve for you with a replacement and then a generous discount .The issue in the paint was a knot in the wood that did not take the paint cleanly leaving a very small line which was easily resolved with the filler stick but i do appreciate the time for this to arrive was not acceptable and apologise for that.This delay was caused as the correct colour was out of stock and we had to wait for the correct colour as this is a specific grey and needed to match as closely as possible for the best results.
I gather this matter is now resolved and i hope you enjoy your tv unit and please be assured any purchase from our website has a 100% seller protection regardless of the payment method which is a standard feature on our shopify platform .
Kind regards
Hopo Customer services.
Very good personal service
Very good personal service, excellent delivery, very helpful staff. Great products, orderef a second item.
22. Mai 2025
Although item not yet unpacked
Although item not yet unpacked, team were helpful and quick delivery. Also a good price.
22. Mai 2025
Excellent customer service and quality…
Excellent customer service and quality products
Steve goes an extra mile to sort out any glitches.
Highly recommend
28. Mai 2025
very good quality and nice service
16. Mai 2025
Very helpful staff and we were able to…
Very helpful staff and we were able to get exactly what we wanted.
22. Mai 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.