I needed to quickly find a quality snack gift that could be delivered to a hospital room on the same day. I was delighted when I found the Hospital Gift shop because their products looked good, were... Mehr ansehen
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Das sagen Bewerter
Balloon arrangement I ordered was great, however I received an email that it was delivered but it was not. I had provided the patient's name and room number as well as paid a $15 delivery fee but 24 h... Mehr ansehen
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company states same day delivery for orders taken before 1:00 pm. My order, paid at 12:00 but were delivered the next day. disappointing. Flowers were exquisite!! Diane was very helpful and reassu... Mehr ansehen
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Have ordered from Hospitalgiftshop.com more than once. Their website makes it easy and their customer service makes it better! Great at communicating (via text which is awesome) and they wait to deli... Mehr ansehen
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Unternehmensdetails
Über HospitalGiftShop.com
Vom Unternehmen geschrieben
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Kontaktinformationen
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, Vereinigte Staaten
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3,9
Gut
15 572 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ease of order and delivery
Ease of order and delivery.
Only thing that would have been nice, would have been a picture of the arrangement ordered
25. April 2026
Antwort von HospitalGiftShop.com
Thank you for your feedback—we really appreciate you sharing this. We understand how helpful it can be to see the actual arrangement that was delivered, especially when sending something meaningful. While we don’t currently provide photos of each completed order, your suggestion is valuable and has been shared with our team for consideration as we look for ways to improve the customer experience.
Antwort von HospitalGiftShop.com
Thank you for your kind feedback—we’re glad to hear the delivery was easy and prompt!
Thanks so much for the order and…
Thanks so much for the order and getting to the room on time. The flowers were beautiful!!
24. April 2026
Antwort von HospitalGiftShop.com
Thank you so much for your kind words! We’re delighted to hear the order arrived to the room on time and that the flowers were beautiful. We truly appreciate you choosing us.
Very communicative and flexible on when…
Very communicative and flexible on when and where to deliver.
24. April 2026
Antwort von HospitalGiftShop.com
Thank you for your kind feedback! We’re so glad to hear our communication and flexibility made your experience a positive one. We truly appreciate you choosing us and hope to assist you again in the future.
We didn't receive the bear with our…
We didn't receive the bear with our purchase. The Flower shop said it was an error due to processing from the website since it's a third party. They couldn't deliver it afterwards because they didn't have a driver and they were going to close. The flowers were nowhere nearly worth the price of what we got. Overpriced and cheap looking.
23. April 2026
Antwort von HospitalGiftShop.com
We’re truly sorry to hear about your experience and understand how disappointing this must have been. We sincerely apologize that the plush bear was not included with your order. A refund for the bear has been issued, and we have also reached out to request a photo of the arrangement so we can personally review the quality concerns with the designer. We understand how important these gifts are, and we regret that we did not meet your expectations. Thank you for bringing this to our attention.
Easy ordering process and the flower…
Easy ordering process and the flower arrangement was beautiful!
23. April 2026
Antwort von HospitalGiftShop.com
Thank you so much for your kind feedback! We’re delighted to hear the ordering process was easy and that the flower arrangement was beautiful. We truly appreciate you choosing us.
After two attempts
After two attempts, these were never delivered. I gave the correct hospital, room number, and name.
23. April 2026
Antwort von HospitalGiftShop.com
We’re sincerely sorry that the flowers did not reach your loved one and for the disappointment this caused. We understand how meaningful these gestures are during a hospital stay and regret that we missed the mark. We’ve contacted you directly and would welcome the opportunity to resolve this. Once again, we would like to thank you for your feedback and invite you to contact us if you have any further questions - 567-267-7600 or https://hospitalgiftshop.com/help.aspx.
Terrible experience
The flowers that were delivered were ridiculously small, and looked nothing like the picture. We’ll never use this again.
21. April 2026
Antwort von HospitalGiftShop.com
Thank you for bringing this matter to our attention. We are truly sorry to learn that the flowers delivered were not in acceptable condition. We were not notified of the issue at the time of delivery, we sincerely appreciate you letting us know so we can address it properly. Your satisfaction is very important to us, and we would like to make this right. This is not the quality or experience we strive to provide, and we understand how disappointing this must have been, especially given the thoughtful reason for sending them. We’ve followed up with you and appreciate the opportunity to assist further.
I wish I'd ordered from the in-hospital gift shop instead!
I would have been better off waiting until the next morning and ordering directly from the in hospital gift shop! I placed a same day order with HospitalGiftShop.com at 6pm and it wasn't delivered until the end of the day, 5pm, the next day.
This is a third party site. It is not associated with the hospital or the website. Since the gift shop at the hospital was closed at 6pm when I called to place the order the hospital phone message directed me to HospitalGiftShop.com. When I heard from the patient's caregiver that the order hadn't been delivered as of 3pm the next day, I contacted HospitalGiftShop.com.
When I called the customer service number, each time it went to voicemail. I left a message and no one responded.
When I used the Track Order option on the website, I received no indication of the order status.
Very frustrating since it was time-dependent birthday gift. At 4:50pm, ten minutes before closing, I got notification that it had been delivered to the reception desk. At 5:12pm the patient received it. Very nerve racking and disappointing.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von HospitalGiftShop.com
We’re very sorry to hear about your experience and understand how frustrating this must have been, especially for a time-sensitive birthday gift. For this hospital, we are the designated online ordering partner, and we sincerely apologize for the delay, the lack of timely updates, and the difficulty you experienced when trying to reach customer service. We understand how important clear communication and dependable delivery are, and we regret that we did not meet those expectations. We’re glad the gift was ultimately received, but we recognize that the stress and uncertainty surrounding the delivery impacted your experience. Thank you for taking the time to share your feedback with us.
Friendly fast service but cost too much for what you get.
Got delivered before discharged so very happy about that part, but the flowers were disappointing for the cost.
20. April 2026
Antwort von HospitalGiftShop.com
Thank you for being a returning customer and for sharing your feedback. We’re glad to hear the delivery arrived before discharge and that this part of the experience went well. We are sorry to hear the flowers were disappointing for the cost. Your comments are important to us, and we appreciate you bringing this to our attention as we continue working to improve both quality and value. Thank you again for your continued support.
Please do not waste your time and…
Please do not waste your time and money, order local. I have a nephew who has Down syndrome and is hospitalized.
I was assured since I ordered early that it would be same day delivery. Never delivered, and when I tried to call customer service I received a message stating they would call back. Never did. The next morning I called and they said they had a computer mess up and it still would not be delivered until late in the day. I asked for a full refund, and actually called edible arrangements, it’s being delivered asap, and I saved $50. Of course my refund will take 5-7 business days, so I have almost $150 tied up.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von HospitalGiftShop.com
We’re very sorry to hear about your experience and the frustration this caused, especially given the circumstances with your nephew. We understand how important timely delivery was, and we sincerely apologize that we did not meet those expectations. This is not the level of service we strive to provide, and we regret the delay, the communication issues, and the inconvenience you experienced while trying to reach us. Thank you for your feedback—we truly appreciate you bringing this to our attention.
Poor communications creating chaos
I ordered an edible arrangement at 8am which was offered based on the delivery location. I received a text two hours later stating they couldn’t offer the product so I replied with an updated request. I received no confirmation or update and called customer service. I was told they would replace the product with a different one but could no longer deliver same day because the delivery trucks had already left. When they delivered the next day, the receiver had already checked out of the hospital. I continued to receive multiple texts from the delivery provider saying they had delivered, then they hadn’t delivered, then yes then no. Meanwhile the receiver was still in the hospital with a newborn waiting to leave. The communications were poor from start to finish.
19. April 2026
Antwort von HospitalGiftShop.com
We’re very sorry for the frustration caused by the delays and inconsistent communication, especially given how important this delivery was. We regret the product availability issue, the change in delivery timing, and the conflicting updates you received. Due to the circumstances, we completed delivery to the home address, and we hope the recipient enjoyed what they received. Thank you for bringing this to our attention—we truly appreciate your feedback.
I originally thought I was ordering…
I originally thought I was ordering from the actual hospital gift shop, but everything turned out great. I have heard multiple compliments on the arrangement which makes me very happy since I am unable to see it myself. Maybe they could attach a picture of what was delivered to the delivery notification!
19. April 2026
Antwort von HospitalGiftShop.com
Thank you for your thoughtful feedback! We’re so glad everything turned out great and that the arrangement received so many compliments—it means a lot, especially when you’re not able to see it in person. We also appreciate your suggestion about including a photo with the delivery notification—that’s a great idea, and we will certainly take it into consideration. Thank you again for choosing us!
Well Done!
Easy to order. The flowers were beautiful. Another company messed up their delivery...Hospital gift shop saved the day!!
18. April 2026
Antwort von HospitalGiftShop.com
Thank you so much for your kind words! We’re glad the ordering process was easy and that you loved the flowers. We’re especially happy we could help step in and make things right—truly appreciate you choosing us!
Patient was released the same day the…
Patient was released the same day the flowers were delivered to patients room. Flowers were sent to Patients home and that was great. the only thing is that the flowers did not have a card saying who the flowers were from
17. April 2026
Antwort von HospitalGiftShop.com
Thank you for your feedback. We’re glad we were able to redirect the delivery to the patient’s home and that the flowers were received. We do sincerely apologize that the card was missing, as we understand how important it is for the recipient to know who sent such a thoughtful gift. We appreciate you bringing this to our attention and will use this to improve our process moving forward. Thank you again for choosing us.
Antwort von HospitalGiftShop.com
Thank you for your feedback! We’re glad you had a great experience overall, though we do apologize that the delivery arrived a day later than expected. We appreciate your understanding and hope to provide an even smoother experience next time.
Best friend in hospital!
Flowers were delivered as planned and patient said they were beautiful! Thank you!
13. April 2026
Antwort von HospitalGiftShop.com
Thank you so much for your kind words! We’re delighted to hear the flowers were delivered as planned and that the patient loved them. We truly appreciate you choosing us.
Floral arrangement was beautiful
Floral arrangement was beautiful. It was delivered on time. My wife loved them.
16. April 2026
Antwort von HospitalGiftShop.com
Thank you so much for your kind feedback! We’re thrilled to hear the arrangement was beautiful, delivered on time, and that your wife loved them. We truly appreciate you choosing us!
Prompt Service!
Prompt Service!
My order was filled & delivered same day. My daughter in law said it was beautiful.
15. April 2026
Antwort von HospitalGiftShop.com
Thank you for your continued support as a returning customer! We’re so glad to hear your order was delivered the same day and that your daughter-in-law loved the arrangement. We truly appreciate you choosing us again.
Antwort von HospitalGiftShop.com
Thank you for your feedback! We’re so glad you had a great experience. We truly appreciate you choosing us and hope to assist you again soon.
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