Hounds of Eden Bewertungen 

258
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered the waist belt in pink houndstooth and it was even better in real life than expected. Well made and feels great quality. Great colour combination and fits well around my waist, with room to s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic as always. Dog collars are beautifully lined so they dont catch and pull on short haired breeds or matt long hair (I have both). Harnesses are sturdy and padded, all made to the highest qu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely love Hounds Of Eden! I am slightly obsessed and have bought quite a few items including harnesses, bows and blankets. Their range is just beautiful and very good quality, and they regularly... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Such a lovely friendly company. My collars and leads were excellent quality and lovely snazzy designs too. I recently ordered a name tag in rose gold and was delighted with my purchase. And being a co... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

258 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(258)

89 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Couldn’t believe how easy it was to…

Couldn’t believe how easy it was to order from the site, I’m not kidding my little fellas harness arrived the next day.
The packaging was so cute, and the Harness and little bow tie are extremely well made, fits him perfectly, I will definitely be ordering again

30. August 2024
Bewertet mit 5 von 5 Sternen

Fantastic products

Fantastic products. Have been purchasing from Hounds of Eden for the last 3 years. Products are superior quality and look great. My dogs wouldn’t be seen wearing anything else x

30. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Check carefully before buying

Check carefully before buying.
Harness was really bulky and a poor fit for puppy in fact she got her leg caught in the neck hole which wasn’t nice. Then it’s so very tight to remove over her head as it isn’t elasticated or have a clip to undo it now she’s frightened of the harness
Pity as it’s a lovely print but All products made in China!! So much for family run business

We did try phoning you on Friday afternoon but no one wanted to talk to us we were fobbed off with your please send an email.

This small size swamps my puppy so the next size up really wouldn’t be suitable.

Yes an elasticated neck wouldn’t be advisable but a slight stretch in the fabric to aid removing it over the head would be great

16. August 2024
Bewertung ohne vorherige Einladung
Hounds of Eden-Logo

Antwort von Hounds of Eden

Hi Anne,

Thank you for your review. We have just checked our records & note the email you sent on Friday afternoon requesting assistance (today is Sunday). Apologies that we haven’t got back to you yet, it is a Bank Holiday weekend and we usually operate Mon-Fri, I am sure you can understand this.

It sounds like you’re having adjustment issues with the harness and possibly have the incorrect size for your puppy. We do have harnesses that open at the neck & you can adjust the neck size on your harness to make it larger before removing. We are more than happy to show you this. An elasticated neck would be dangerous.

I will respond to your email enquiry now so we can get this resolved for you.

- we do not have a phone number so nobody could have “fobbed” you off.

- if the size is not suitable then that’s not an issue, we have a 30 day returns policy.

I have emailed you to try and resolve this, we’re awaiting your response so we can assist you. More than happy to help you further over our official support channels (email, live chat).

Kind Regards
Ashley

Bewertet mit 5 von 5 Sternen

Just gorgeous!!

I purchased a harness with matching bow and lead for my one dog and I was so impressed by the quality, design and finish that I ordered a second set within a few days. The customer service team were a huge help and very quick to answer queries about stock and size. Postage was 24 hour tracked and everything came in beautiful packaging. We will be purchasing again very soon!

15. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful Products!

Had a couple of gorgeous lead, collar and matching bow sets from Hounds of Eden, and both absolutely gorgeous and get lots of compliments. Very stylish as well as functional, come beautifully packaged and excellent customer service.

12. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best

As a returning customer, i have to say Hounds of Eden have the most beautiful harnesses and accessories that every pup needs! The quality is always spot on, with a huge selection of choices to choose from. Even products for the dog mamas!

1. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service

Ordered a lead, collar and poop bag holder set, the design is beautiful and very well made. Also ordered a name tag which is also very well made and looks lovely. Definitely recommend!

2. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb Goods & Service

I boughtsome pants for my German Short Haired Pointer as she came into season. They are beautifully made, great quality and superbly hygenic with the removeable pad. There is no issues with freedom of movement for the dog and no hint at all of any signs of leakage. A brilliant product that came so beautifully wrapped. Excellent work Hounds of Eden. You have set the bench mark really high for other companies many of which including those high end luxury goods and fashion houses fail to attain. You are as close to perfection as one can get, right from ordering through to delivery. a seamless, enjoyable experience. Many thanks.

19. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding service & Quality of products

Ordered a full set (collar, harness, bow tie, lead, poo bag holder) and also a hoodie for my Maisie. Wow! Totally blown away by the quality of the packaging, such attention to detail felt like I was opening a present, the products themselves are really solid and feel high quality, I love the designs they are so lovely and vibrant too, so many compliments when on walks and their customer service was so friendly and fast in helping with sizing and correcting my post code which I put in wrong by accident. 5* and will be back! Thank you Hannah & Maisie xx

30. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dangerous dog collar

The metal clasp on my cavapoos Hounds of Eden dog collar snapped suddenly leaving my dog collarless by a rather busy road. Luckily she didn’t move! Their response was to say this is impossible. They have offered, while implying this cannot have happened to replace the metal clasp. We are not taking them up on their offer. My dog will never wear one of these collars again. Avoid!

1. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic company

We have been buying from these guys since 2021. Their products are superb to the point where I have to stop myself buying more. We have multiple items from harnesses, to snuggle blankets to hoodies. All amazing quality and it’s our go to, EVERY time. Highly recommended and their team is pawsome (yes I did that 🤭)

19. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful collar and customer service

Awful collar - completely stained and scratched after just 2 standard walks. Customer service told me to wash it and then never responded again.

Tried to leave a review of the collar on the website but suspiciously never appeared on the site despite submitting

6. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Harness cut my dog then they tried to charge me for a “good will” replacement!

Got a reversible harness for my Vizsla puppy, followed the measurement guide to a tea. THE HARNESS SLICED UNDER HER ARMS AND LEFT DEEP RAW CUTS AFTER TWO USES! I wish I could include pictures here so everyone avoids this company. I was beyond devastated so contacted customer service and sent them the horrific photos of my pup’s under arms/tummy. They apologised and said there was a different measurement guide for reversible harnesses - I followed the one on the product page so I don’t know what excuse this is! - and they suggested a non reversible one for larger dog breeds like Vizslas - nowhere on the product page does it say it’s not suitable for larger dogs (why even have a Large option!) - and offered to send me an alternative more suitable harness. After agreeing to try it I was surprised when he said I’d be receiving the invoice for it minus a goodwill gesture of free delivery! Sod off. Never using again. Coco pup are better. Actually, anyone is better! Avoid if you actually like your dog and don’t want them injured and crying.

16. Jänner 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr