"Disgusting service and zero accountability. HPL Motors completed repair works but failed to carry out the agreed MOT retest, handing my car back illegal to drive. Because of their negligence, I was l... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had an absolutely fantastic experience at HPL Motors in Oldham! Nathan Richards was incredible from start to finish — genuinely friendly, polite, and so easy to deal with. He made the whole buying p... Mehr ansehen
- It was an incredible experience at HPL Motors. I wish I bought previous car from HPL. Nathan R is a great salesman and guides you through the process with no pressure. Definitely coming back to buy... Mehr ansehen
My husband and I came into the store to look at a car we had seen online, and we could not have asked for better customer service! 🚗✨ Jamie was a fantastic help in finding us our new car, nothing was... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At HPL Motors you will always find the biggest and broadest range of used cars that Manchester has to offer. Featuring over 1,000 vehicles from the world’s leading manufacturers, across a diverse variety of models and specifications, our dedicated team are sure to help find the right car for you. As a family business, our ethos is to always put our customers at the forefront of what we do. Renowned for our Honesty Produces Loyalty mantra, our transparency and first class service has earned us a reputation that has transformed our business from a local success story to one of Britain’s leading used car supermarkets. Our dealerships in Preston, Oldham and Atherton cover both sides of the Greater Manchester area and Lancashire, ensuring quick access to our branches from practically anywhere in the North West. To help assure you that every used vehicle on our forecourt is of the highest quality, we carry out a meticulous 128-point inspection on all of our cars to ensure safety and quality - so you can drive with confidence and complete peace of mind. We will accept any car as a part-exchange, and will also buy your car even if you aren’t looking to purchase a vehicle from us. Looking for a used car in Manchester or Lancashire but not sure of your finance options? We pride ourselves on our ability to help all of our customers find the right credit solution for them. Our specialist FCA certified finance team will provide you with a risk-free credit check and work closely with you to help you understand your financial standing.
Kontaktinformationen
396 Manchester Road, OL9 7PQ, Oldham, Vereinigtes Königreich
- 0161 620 8773
- sales@hplmotors.com
- hplmotors.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service by Alan !!
Excellent service by Alan !!
Stressful
I had to trade in my near perfect GLB for a cheaper car as I was changing jobs, found a car that was ideal, it turned out to be anything but. I think the issue is the rush to sell cars so due diligance isnt done right. The manager at the preston branch I delt with was cold, rude and not helpful. After 8 weeks the finance company agreed with the evidence I had provided for rejection. Thats weeks worth of stress which could have been avoided. Make sure you know what you are buying. Double check every detail you want and do not sign anything til you are happy.
No accountability
"Disgusting service and zero accountability. HPL Motors completed repair works but failed to carry out the agreed MOT retest, handing my car back illegal to drive. Because of their negligence, I was left paying for a vehicle with invalid insurance and no road tax for three full months (June, July, and August). I lost work days chasing them because their service centre ignored my calls from Thursday through Friday and didn't manage to make contact until Monday. The manager claimed this wasn't negligence and Head Office offered me nothing but a worthless apology. Avoid this garage at all costs—they leave you driving illegally and refuse to compensate for the severe financial and personal impact they have on you and their managers dont know what negligence is.
HPL Stockport
I bought a car from DIA at HPL Stockport. He was very down to earth but professional and I felt at ease purchasing the car. He dealt with queries straight away and the sale was quick and easy.
The car shown a fault a month later. The fault was a sensor and it was repaired the same day. The customer service and after sales care is excellent.
Purchased Tesla from here.Great service!
Great service. We just bought Tesla from Mike from HPL Stockport and have been very pleased with service and staff.
Be Very Wary
Be very wary of buying a car from this dealership, they will do anything to sell you a car no matter what is wrong with it, and leaving you to deal with any problems in the future. They nearly sold me a 2024 Renault Megane e Tech , that, after due diligence, I found had missed it's last service by nearly 3 months. This of course negates the car warranty, you are allowed 28 days from first registered date to have a service, so you are buying a vehicle the is not covered by the manufactures warranty, and they were quite willing to do this, it I had not pressed the issue. Don't forget this omission also affects the warranty on all items, vehicle warranty, powertrain, traction battery, paintwork and anti-corrosion . The salesman said they would service the car now and all would be OK, if not I could buy a 3year extended warranty from them at a cost of over £1300 !! Unbelievable, never miss a chance to make money out of a customer under any circumstance Fortunately I walked away.
They have had this car for months and I was curious why it had not sold, now I know the reason. More people are willing to research the car for problems and have also walked away from it. The car is still for sale, so be very careful.
The moral of this tale is be very careful before buying any car from this dealer, do all your research and ask for verification on all issues you encounter. They are not there to help they are there to sell cars no matter what.
Great experience
Great experience, Alan was fantastic, went through sale throughly. Thanks Alan
Great service
Great service. Second time david has found me a car. Makes everything so easy and friendly
- It was an incredible experience at…
- It was an incredible experience at HPL Motors. I wish I bought previous car from HPL. Nathan R is a great salesman and guides you through the process with no pressure. Definitely coming back to buy a car from him.
Smooth, Stress‑Free Car Purchase
I had an absolutely fantastic experience at HPL Motors in Oldham! Nathan Richards was incredible from start to finish — genuinely friendly, polite, and so easy to deal with. He made the whole buying process smooth, stress‑free, and actually enjoyable. Nathan explained everything clearly, kept me updated, and went out of his way to make sure I felt confident and happy with my purchase. His customer service was outstanding and really stood out. I’d highly recommend Nathan and HPL Motors to anyone — brilliant team and a brilliant experience.
Friendly & helpful
Mike was easy to speak to, honest and friendly. The whole process was really quick and Mike made it easy to understand. Would definitely buy from HPL again.
Ethan preston branch
Ethan, dave top blokes, car wasn't clean took forever faults too, would be mental if not for these guys..
Mike has been great to deal with.
Mike has been great to deal with. Very honest and forthcoming about the vehicle.
Extremely Patient Person
Extremely Patient Person, He handled everything with extreme Professionalism, Thumbs up to him. 100% Recommended!
Great service
Lily was really helpful, car was ready and was perfectly valeted… everything was organised and went to plan . Will definitely use again !
Bought a car from hpl from Nathan R was…
Bought a car from hpl from Nathan R was more than happy with the experience and professionalism that Nathan showed to not just me but my dad too I would definitely recommend Nathan r to anyone buying a car thank you so much Nathan you will go a long way keep it up Fiona and Allan
Had a great experience with Mike from…
Had a great experience with Mike from start to finish. He walked me through the entire process, kept everything simple and straightforward, and was always helpful whenever I had questions. He made the whole experience stress-free and managed to get everything sorted quickly so I could get into my new car without any unnecessary delays.
Really appreciate the service and would definitely recommend Mike to anyone looking to buy a car. Top service throughout!
Thank You Jamie 🤝
My husband and I came into the store to look at a car we had seen online, and we could not have asked for better customer service! 🚗✨ Jamie was a fantastic help in finding us our new car, nothing was too much trouble. 🤝🌟 Very friendly and relaxed environment lovely staff 😊 Thank you so much for a great experience 🙌
Excellent experience.
I bought a Mercedes EQA from HPL Stockport last week and the experience from start to finish was excellent. The aftercare is also brilliant, as I emailed them this morning with a question and received a response with in 5 minutes. I would highly recommend this company.
Perfect Service
Perfect from start to finish, my contact was Craig F and he was very easy to deal with, made the entire experience enjoyable and stress free
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