Having now made my second claim, I can confidently say the experience has been great from start to finish. The process is refreshingly simple and stress-free, making it easy to submit a claim. What im... Mehr ansehen
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Das sagen Bewerter
Affordable healthcare and now the claims process is done online it’s even better. Categories are well covered, from dental and optical to overnight hospital stays. Payouts for claims are made directly... Mehr ansehen
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Very reliable, quick to respond and easy to hand in claims online, and claims are processed and paid out very quickly. Easy to check your balances online. Best health plan around in my opinion, especi... Mehr ansehen
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No matter when I phone, I also get a lovely person on the phone who is willing to go that extra mile with queries. The Service that HSF provide is excellent. The Payment is affordable. Helping to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
HSF Health Plan is the trading company of The Hospital Saturday Fund charity. We provide simple, affordable health cash plans that help individuals, families and employers claim money back towards everyday healthcare costs, such as dental check-ups, eye tests and glasses, physiotherapy, specialist consultations, prescriptions and more. Our mission is twofold: to make routine healthcare more affordable and to give back to good causes. The Hospital Saturday Fund provides charitable grants to medically-associated charities, medical organisations and individuals in need across the UK, Ireland and Malta, so every policy helps us help others. With HSF, you choose a level of cover that suits your budget. Claims are straightforward to submit online, and are typically processed quickly. Most plans include access to additional wellbeing services such as a 24/7 GP advice line and virtual GP, helping you get support when you need it. We also work with hundreds of employers to offer cash plans as an employee benefit, supporting healthier, happier teams. We’re proud of the trust our customers place in us and we welcome your feedback. If you’ve had a positive experience, or think we can improve, please leave a review. Your comments help us refine our service and support even more people.
Kontaktinformationen
Upper Ground 24, SE1 9PD, London, Vereinigtes Königreich
- hsf.co.uk
4,9
Hervorragend
1759 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick with claims
Very easy to use. I'm with them 25 years but only claimed once before this. Very easy to use.
14. Juli 2026
Antwort von HSF Health Plan
Hi John,
Thank you for your wonderful review and for your loyalty over the past 25 years. We're delighted to hear you found the claims process straightforward and easy to use when you needed it.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Put in my claim and I was paid out…
Put in my claim and I was paid out within a week, excellent service
10. Juli 2026
Antwort von HSF Health Plan
Hi Gillian,
Thank you for your wonderful review. We're delighted to hear your claim was paid within a week and that you received excellent service. We really appreciate you taking the time to share your experience.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Easy to claim online
Easy to claim, submitted online, and to communicate with HSF. A very good service overall.
17. Juli 2026
Antwort von HSF Health Plan
Hi Simon,
Thank you for your fantastic review. We're pleased to hear you found it easy to submit your claim online and that our team provided great support throughout the process. Your feedback means a lot to us.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Maura,
Thank you for your wonderful review. We're delighted to hear you found the claims process easy to use and that your payment was made promptly. We really appreciate your feedback.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
The claims process is very user…
The claims process is very user friendly.
The reply to my queries are prompt.
17. Juli 2026
Antwort von HSF Health Plan
Hi there,
Thank you for your fantastic review. We're so pleased to hear you found our claims process user-friendly and that your queries were responded to promptly. Providing a simple, efficient service is always our goal.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Mike,
Thank you for your wonderful review. We're delighted to hear you've found HSF Health Plan to be a reliable company. We really appreciate you taking the time to share your feedback.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Carl,
Thank you for your review. We're delighted to hear you've found making a claim much easier. If there's anything we could have done to make your experience a 5-star one, we'd love to hear your feedback. Please feel free to contact us at customer@hsf.eu.com.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Still haven't paid me but they're…
Still haven't paid me but they're asking for reviews. In addition it certainly took a lot longer than they claim here
17. Juli 2026
Antwort von HSF Health Plan
Hi Tom,
We're sorry to hear you're disappointed. We can see your claim was received on 14 July and settled on 17 July. Once a claim has been settled, payments can take 3-4 working days to reach your account, which is within our normal service times.
If you still haven't received your payment, please get in touch with our Customer Services team so we can look into this for you as quickly as possible.
HSF Health Plan Team
Quick turnaround on payments
Quick turnaround on payments. Peace of mind. Excellent customer service
13. Juli 2026
Antwort von HSF Health Plan
Hi Deirdre,
Thank you for your fantastic review. We're so pleased to hear you've experienced quick claim payments and excellent customer service. It's great to know we've been able to give you peace of mind.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Simple straight forward process worth…
Simple straight forward process worth every penny contributed.
15. Juli 2026
Antwort von HSF Health Plan
Hi Mr Savage,
Thank you for your wonderful review. We're delighted to hear you found our claims process simple and straightforward, and that you feel your HSF Health Plan offers great value. Your feedback means a lot to us.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Excellent service quick payment of…
Excellent service quick payment of claims and support when needed
9. Juli 2026
Antwort von HSF Health Plan
Hi Lisa,
Thank you for your fantastic review. We're pleased to hear you've experienced quick claim payments and that our team has been there to support you whenever needed. We really appreciate your kind feedback.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Quick and very efficient staff very…
Quick and very efficient staff very polite when talking to them
16. Juli 2026
Antwort von HSF Health Plan
Hi Jackie,
Thank you for your wonderful review. We're delighted to hear you found our team quick, efficient and polite. Providing friendly, helpful service is something we take great pride in.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Claims are easy to make and dealt with…
Claims are easy to make and dealt with forthwith.
9. Juli 2026
Antwort von HSF Health Plan
Hi there,
Thank you for your fantastic review. We're pleased to hear you found our claims process easy to use and that your claim was dealt with promptly. Your feedback is greatly appreciated.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Experience with HSF scheme
Easy to follow & efficient service. Good experience overall.
9. Juli 2026
Antwort von HSF Health Plan
Hi Christina,
Thank you for your wonderful review. We're delighted to hear you found the process easy to follow and our service efficient. It's great to know you had a positive experience with HSF Health Plan.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Terence,
Thank you for your fantastic review. We're so pleased to hear you received great customer service. Your kind feedback means a lot to our team.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Top class
Excellent and fast service 10 out of 10
Not long in it but have to say very good.Very easy to use online .
16. Juli 2026
Antwort von HSF Health Plan
Hi Christopher,
Thank you for your fantastic review. We're delighted to hear you've had such a positive experience so early on and that you've found our online claims process quick and easy to use. Your 10 out of 10 rating means a great deal to us.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Easy doing online
Easy doing online
Clearly instruction what to do each steps good communication .
9. Juli 2026
Antwort von HSF Health Plan
Hi Aga,
Thank you for your wonderful review. We're delighted to hear you found our online claims process easy to follow and that our step-by-step guidance and communication made the experience straightforward. We really appreciate your feedback.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Antwort von HSF Health Plan
Hi there,
Thank you for your fantastic review. We're so pleased to hear you found our claims process easy and that you received efficient service throughout. It's wonderful to know you've had such a positive experience with HSF Health Plan.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Great service and plan
8. Juli 2026
Antwort von HSF Health Plan
Hi Marie,
Thank you for your lovely review. We're delighted to hear you're happy with both your HSF Health Plan and the service you've received. We really appreciate you taking the time to share your feedback.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Andy,
Thank you for your fantastic review. We're delighted to hear you're enjoying the cover provided by your HSF Health Plan and that your claims have been processed quickly and without any issues. We really appreciate your kind feedback.
Thank you for choosing HSF Health Plan.
HSF Health Plan Team
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