The sales person Bev was friendly helpful but not pushy. We were able to speak to Bev each time we went into the store at Brierley Hill. We were unable to choose the delivery day as we had to fit in... Mehr ansehen
Unternehmen hat geantwortet
Unit 2, Port West Retail Park, Brierley Hill, DY5 1AJ Dudley, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The sales person Bev was friendly helpful but not pushy. We were able to speak to Bev each time we went into the store at Brierley Hill. We were unable to choose the delivery day as we had to fit in... Mehr ansehen
Unternehmen hat geantwortet
We visited your store at Brierley Hill on Sunday knowing that we needed a sofa and chair , your staff were really helpful and knowledgeable with their product knowledge. This morning we received a fur... Mehr ansehen
What impressed us was the patience and helpfulness of the person who dealt with us at the Brierley Hill store. Bev also gave us good advice as we tried out various chairs and sofas, and later on cho... Mehr ansehen
Bev @ Brierley Hill was great ... explaining options fully during the home visit, letting us try different models and making sure Mum had the most suitable chair for her needs. Great service!
Vom Unternehmen geschrieben
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
Vom Unternehmen geschrieben

All products are independently tested
Unit 2, Port West Retail Park, Brierley Hill, DY5 1AJ, Dudley, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent care and support given by staff. We are extremely happy with our new chairs😊
As I have mobility issues I had been looking for a comfortable chair that I could actually get out of. After visiting the Brierley Hill branch a couple of weeks earlier with my mom I returned to make my own purchase. We were expertly looked after by Bev and I ended up purchasing 2 Glenmore chairs. Could not fault the personable service served with a tea, coffee and a couple of biscuits with a laugh chucked in for good measure.
Carl and Lee were very helpful and friendly and polite, when arriving at my house, nothing was too much trouble and they both made me feel at ease. Thank you
The technicans who came today were excellent firstly advising us at what time they would arrive. They carried out the repair to the armchair and checked the second one, Excellent job
Staff at Brierley Hill branch were very helpful with directing me to home demonstration service, exactly what was needed. Jacqui and her driver from Stoke were also extremely courteous and knowledgable about chosen chair - full explanation regarding purchase and forthcoming delivery. Excellent service so far!
Firstly having visited their showroom in Brierley Hill. The staff could not have been more helpful. They made sure we fully understood our choice and were happy to go ahead with our order.After our order arrived today 1/4 ( a three seater settee) could not have been more pleased with the delivery men and how they set the product up.10 out of ten.WELL DONE.
Mandy the sales consultant was very helpful and thorough
Went over everything in detail and I felt happy rather than pressured
As soon as we entered the store we were made to feel welcome Bev the lady who attended to us was very helpful without being pushy we had coffee and biscuits while we made our choice’s , we ordered a chair and settee and came out very happy with the service and our purchases , thank you Bev a credit to the company
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.