The whole customer journey of selecting products, the VIP package was seamless and smooth. The products on offers are amazing. I got an amazing shampoo and a phenomenal beard wash.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I found these guys through Instagram...and boy am I happy I did.As a self-confessed scent junkie, their range of niche fragrances is intriguing and affordable and gives the big boys a run for their mo... Mehr ansehen
Unternehmen hat geantwortet
Great to discover a place that has such a good selection of products. I ordered three items and very pleased with all of them. Only shame, which cannot be avoided, was all three items delivered separa... Mehr ansehen
Unternehmen hat geantwortet
Very prompt service. Excellent customer care when queried a missing freed gift. I got an email back the same day and free gift arrived within the week. Kind, honest and friendly service so sadly... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Laden für Gesundheits- und Kosmetikprodukte
- Kosmetikgeschäft
- Fachhandel für Haarpflegeprodukte
- Online-Marktplatz
- Parfümerie
Vom Unternehmen geschrieben
Humanery.com and it's marketplace is now closed and no longer accepting new orders.
Kontaktinformationen
5 Merchant Square, W2 1AY, London, Vereinigtes Königreich
- 020 4525 6840
- helpme@humanery.com
- humanery.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great selection of products
Great selection of products. Well packed and delivered on time.

Antwort von Humanery
Great customer service!
Although had a slight issue with part of my order not being available, I have to say the team at Humanery were brilliant at resolving.
Libby has been a huge help. The items arrived and are fantastic, I wouldn’t hesitate in using them again. Can’t recommend enough.

Antwort von Humanery
Excellent service and aftercare
Excellent service and aftercare.
After placing my first order, I was kindly greeted the following week with a free Skin care January package containing loads of great samples, completed with a hand written personal note.
Fantastic touch and would highly recommend.
Scott

Antwort von Humanery
Great product but VERY slow delivery
Great product but VERY slow delivery. Waiting over a week is far too slow.

Antwort von Humanery
Bought a Life Jacket set from Humanery…
Bought a Life Jacket set from Humanery that took a while to deliver. Contacted customer support who replied the same day and were proactive. Fortunately package turned up but was pleased with Libby’s help.
Good product at a good price.

Antwort von Humanery
Wonderful company
Wonderful company, excellent customer service and great quality products.
10/10!

Antwort von Humanery
Excellent customer service
Excellent customer service. One of my parcels got lost and I was trying for over a month to get an answer from the delivery company. I eventually contacted Humanery and they investigated immediately and sent me a replacement within 3 days.

Antwort von Humanery
The professional manner from staff has…
The professional manner from staff has been outstanding. Although I had some issues recieving my order this was dealt with immediately. First class communication throughout.

Antwort von Humanery
Humanery provides outstanding customer…
Humanery provides outstanding customer service.
Fast, efficient and very uncomplicated to deal with.
Can highly recommend Humanere.

Antwort von Humanery
Excellent customer service and selling…
Excellent customer service and selling great products.
Worth every penny

Antwort von Humanery
Amazing Service
Just been a Humanery client over last month or so and can say that the service they deliver is amazing from product advice to updating and changing orders (sorry yen about that) nothing is too much trouble and i really like the member scheme where earn points on each order. will be only be using Humanery for all my skincare products

Antwort von Humanery
Good company, too much packaging.
Great website, swift delivery, and I like the ability to subscribe to make things cheaper. However… the amount of packaging for 1 bottle of shampoo was absolutely obscene. A cardboard box that was bigger than it needed to be, filled with polystyrene wotsits, and then the shampoo itself (which comes in a box) was wrapped in yet more packaging. It’s crazy.

Antwort von Humanery
Heath eye serum
Recently purchase HEATH eye serum. It’s been a couple weeks since I’ve started using it and I’ve seen a noticeable difference. My eyes look brighter and feel lighter. This is my first time using a product such as this and so far it seems to be working great.

Antwort von Humanery
Helpful and friendly customer care.
Wrong item was received. Initially no response via email, however, when this was highlighted to customer services this was dealt with very quickly and a refund issued. Very friendly and personal customer care who explained the issue clearly. Thank you.

Antwort von Humanery
Excellent products ( my husband's…
Excellent products ( my husband's favourites) BUT I've given less stars purely because of the delivery presentation. This was supposed to be a secret Christmas gift for my husband and the surprise was totally ruined purely because he accepted the delivery at the door and the box was sealed with "men u" printed tape ! Such a give away of the contents.
You spoilt the surprise guys !

Antwort von Humanery
Shocking product & service
Shocking product. Marketed as a quality Patchouli Cologne but actually a very cheap weak scent.
I messaged requesting a refund to be told they don't accept refunds on opened goods that can't be resold. Don't sell colognes if that's the case. How else do you establish the quality of product as described and marketed if you can't open and test.
Shocked at product and More shocked by company response and takes 2-3 days to respond to emails. I've wasted £95 on this product.
Also still receiving marketing emails despite unsubscribing however they fail to respond to emails about my complaint.
Great Comms
Great comms, prompt delivery and a nice freebie sent afterwards to say thanks for joining. Excellent service !

Antwort von Humanery
Great customer service from Humanery
Thank you Humanery for your speedy service and the way you reward loyal customers. Really enjoying your great skincare products.

Antwort von Humanery
Good customer service from Libby
Have used Humanery a few times now. For a young company the website is slick and has great descriptions.
Their customer service is also top notch and shows they care about customer experience. I had some issues with the delivery of items due to Royal Mail strikes. Royal Mail ended up losing a few items, their customer rep Libby has been really helpful in trying to resolve issues and they went as far as hand delivering items to make sure I got it.
Highly recommended.

Antwort von Humanery
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.





