Humanery Bewertungen 

216
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The whole customer journey of selecting products, the VIP package was seamless and smooth. The products on offers are amazing. I got an amazing shampoo and a phenomenal beard wash.

Bewertet mit 5 von 5 Sternen

I found these guys through Instagram...and boy am I happy I did.As a self-confessed scent junkie, their range of niche fragrances is intriguing and affordable and gives the big boys a run for their mo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Great to discover a place that has such a good selection of products. I ordered three items and very pleased with all of them. Only shame, which cannot be avoided, was all three items delivered separa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very prompt service. Excellent customer care when queried a missing freed gift. I got an email back the same day and free gift arrived within the week. Kind, honest and friendly service so sadly... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte
  2. Kosmetikgeschäft
  3. Fachhandel für Haarpflegeprodukte
  4. Online-Marktplatz
  5. Parfümerie

Vom Unternehmen geschrieben

Humanery.com and it's marketplace is now closed and no longer accepting new orders.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

216 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(216)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great selection of products

Great selection of products. Well packed and delivered on time.

1. Februar 2023
Bewertung ohne vorherige Einladung
Humanery-Logo

Antwort von Humanery

Thanks for taking the time to write a review for us! We really appreciate it. We hope to see you back at humanery.com again very soon! Very best wishes from the team at Humanery.

Bewertet mit 5 von 5 Sternen

Great customer service!

Although had a slight issue with part of my order not being available, I have to say the team at Humanery were brilliant at resolving.
Libby has been a huge help. The items arrived and are fantastic, I wouldn’t hesitate in using them again. Can’t recommend enough.

26. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Humanery

Thanks for your review for our customer service and for Libby. We really appreciate it and are on hand if you ever need any help or have any questions about your skincare. We look forward to welcoming you back to Humanery soon!

Bewertet mit 5 von 5 Sternen

Excellent service and aftercare

Excellent service and aftercare.

After placing my first order, I was kindly greeted the following week with a free Skin care January package containing loads of great samples, completed with a hand written personal note.

Fantastic touch and would highly recommend.

Scott

16. Jänner 2023
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Antwort von Humanery

Thank you for your review, We really appreciate you taking the time to this.
We look forward to welcoming you back to Humanery soon! Look out for more customer gifts and rewards coming in the future.

Bewertet mit 2 von 5 Sternen

Great product but VERY slow delivery

Great product but VERY slow delivery. Waiting over a week is far too slow.

20. Jänner 2023
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Antwort von Humanery

Thanks so much for your review and feedback and we are sorry for the delay in fulfilment. A member of our team has been in touch with you to discuss further and our internal processes with the vendor have been changed as a result of your feedback. We appreciate your understanding with this.

Bewertet mit 5 von 5 Sternen

Bought a Life Jacket set from Humanery…

Bought a Life Jacket set from Humanery that took a while to deliver. Contacted customer support who replied the same day and were proactive. Fortunately package turned up but was pleased with Libby’s help.
Good product at a good price.

23. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Humanery

Thanks for your review for our customer service and for Libby. We really appreciate it and are on hand if you ever need any help or have any questions about your skincare. We look forward to welcoming you back to Humanery soon!

Bewertet mit 5 von 5 Sternen

Wonderful company

Wonderful company, excellent customer service and great quality products.

10/10!

19. Jänner 2023
Bewertung ohne vorherige Einladung
Humanery-Logo

Antwort von Humanery

Thank you for sharing your review, and we hope to see you back at Humanery.com again very soon! Very best wishes, Team Humanery.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. One of my parcels got lost and I was trying for over a month to get an answer from the delivery company. I eventually contacted Humanery and they investigated immediately and sent me a replacement within 3 days.

9. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Humanery

Thank you for sharing your review, and we hope to see you back at Humanery.com again very soon! Very best wishes, Team Humanery.

Bewertet mit 5 von 5 Sternen

The professional manner from staff has…

The professional manner from staff has been outstanding. Although I had some issues recieving my order this was dealt with immediately. First class communication throughout.

12. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Humanery

Thank you for your review and for taking the time to give us your feedback. We really appreciate it and are on hand if you ever need any help or have any questions about your skincare. We look forward to hearing from you again soon!

Bewertet mit 5 von 5 Sternen

Humanery provides outstanding customer…

Humanery provides outstanding customer service.
Fast, efficient and very uncomplicated to deal with.
Can highly recommend Humanere.

6. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Humanery

We really appreciate your review and we will share your thoughts with the team. We look forward to welcoming you again and again. Have a great day!

Bewertet mit 5 von 5 Sternen

Amazing Service

Just been a Humanery client over last month or so and can say that the service they deliver is amazing from product advice to updating and changing orders (sorry yen about that) nothing is too much trouble and i really like the member scheme where earn points on each order. will be only be using Humanery for all my skincare products

11. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Humanery

Thanks Paul for your review and for taking the time to give us your feedback. We really appreciate it and are on hand if you ever need any help or have any questions about your skincare. Look forward to hearing from you again soon.

Bewertet mit 4 von 5 Sternen

Good company, too much packaging.

Great website, swift delivery, and I like the ability to subscribe to make things cheaper. However… the amount of packaging for 1 bottle of shampoo was absolutely obscene. A cardboard box that was bigger than it needed to be, filled with polystyrene wotsits, and then the shampoo itself (which comes in a box) was wrapped in yet more packaging. It’s crazy.

11. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Humanery

Thanks so much for your review. We are constantly looking for more sustainable ways of sending our smaller products in packaging that protects them in transit to you. We really appreciate you taking the time to share your experience and will definitely discuss with our warehouse team. We hope you come back soon!

Bewertet mit 5 von 5 Sternen

Heath eye serum

Recently purchase HEATH eye serum. It’s been a couple weeks since I’ve started using it and I’ve seen a noticeable difference. My eyes look brighter and feel lighter. This is my first time using a product such as this and so far it seems to be working great.

6. Dezember 2022
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Antwort von Humanery

Thank you for your review, We really appreciate you taking the time to this.
The Heath eye serum is excellent and very popular with our customers. We are glad it is working for you! We look forward to welcoming you back to Humanery soon!

Bewertet mit 4 von 5 Sternen

Helpful and friendly customer care.

Wrong item was received. Initially no response via email, however, when this was highlighted to customer services this was dealt with very quickly and a refund issued. Very friendly and personal customer care who explained the issue clearly. Thank you.

10. Jänner 2023
Bewertung ohne vorherige Einladung
Humanery-Logo

Antwort von Humanery

Good evening Rob,

We're so sorry to hear about this. We've just requested additional information as we are unable to identify your order or locate your emails in our system.

Our sincere apologies, we'll do our best to resolve this as soon as possible once we have further information.

Sincerely,
Team Humanery.

Bewertet mit 3 von 5 Sternen

Excellent products ( my husband's…

Excellent products ( my husband's favourites) BUT I've given less stars purely because of the delivery presentation. This was supposed to be a secret Christmas gift for my husband and the surprise was totally ruined purely because he accepted the delivery at the door and the box was sealed with "men u" printed tape ! Such a give away of the contents.
You spoilt the surprise guys !

14. Dezember 2022
Humanery-Logo

Antwort von Humanery

Hi Claire thanks for your review. We invest a lot in our brand packaging to give you a premium customer experience - so we are very sad and sorry that it ruined your surprise. Moving forward let us know at time of purchase and we will endeavour to make your external box anonymous.
Simply message us and we are only too happy to help you keep your surprise.

Bewertet mit 1 von 5 Sternen

Shocking product & service

Shocking product. Marketed as a quality Patchouli Cologne but actually a very cheap weak scent.
I messaged requesting a refund to be told they don't accept refunds on opened goods that can't be resold. Don't sell colognes if that's the case. How else do you establish the quality of product as described and marketed if you can't open and test.
Shocked at product and More shocked by company response and takes 2-3 days to respond to emails. I've wasted £95 on this product.
Also still receiving marketing emails despite unsubscribing however they fail to respond to emails about my complaint.

9. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Comms

Great comms, prompt delivery and a nice freebie sent afterwards to say thanks for joining. Excellent service !

29. Dezember 2022
Humanery-Logo

Antwort von Humanery

Thank you for your review, We really appreciate you taking the time to this.
We look forward to welcoming you back to Humanery soon! Look out for more customer gifts and rewards coming in the future.

Bewertet mit 5 von 5 Sternen

Great customer service from Humanery

Thank you Humanery for your speedy service and the way you reward loyal customers. Really enjoying your great skincare products.

3. Jänner 2023
Bewertung ohne vorherige Einladung
Humanery-Logo

Antwort von Humanery

Thank you for your review, We really appreciate you taking the time to this.
We look forward to welcoming you back to Humanery soon! Glad you are enjoying your skincare products!

Bewertet mit 5 von 5 Sternen

Good customer service from Libby

Have used Humanery a few times now. For a young company the website is slick and has great descriptions.

Their customer service is also top notch and shows they care about customer experience. I had some issues with the delivery of items due to Royal Mail strikes. Royal Mail ended up losing a few items, their customer rep Libby has been really helpful in trying to resolve issues and they went as far as hand delivering items to make sure I got it.

Highly recommended.

2. Jänner 2023
Bewertung ohne vorherige Einladung
Humanery-Logo

Antwort von Humanery

Thanks for your review for our customer service and for Libby. She is very happy that you remembered her and that you mentioned her excellent service. We look forward to welcoming you back to Humanery soon!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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