My advisor Shan swiftly and efficiently sorted what I could only describe as a brain fart by me trying to book a top up course I picked the wrong course and location.. Shan took less than 10mins to re... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Found all Hurak staff very supportive, understanding and keen to help. I had some connectivity issues whilst opening e learning etc. however everyone was very helpful to get me back online.... Mehr ansehen
Mustafa was a great course learner. Explained everything perfectly stopped when People didn’t understand handed out small breaks so we could be proactive and maintain stability throughout the course... Mehr ansehen
Mustafa the tutor is very knowledgeable, and highly skilled. Would definitely recommend to anyone who wants to do First Aid At Work course
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Shaz has been the best trainer
Shaz has been the best trainer. He was interactive and attentive and made sure to include everyone and teach everyone at their comfortable speed. And made sure everyone was comfortable and aware and answered all questions
Thank uuuu to shaz
Great experience and helpful Hurak…
Great experience and helpful Hurak staff, would recommend!
Humza was a good trainer
Humza was a good trainer. Hurak was a very good company service and training very good.
Very good tutoring
All the learning clearly explained in detail and easy to understand
Very easy to get to the center
Very easy to get to the center , the trainer Hazma very helpful and patient.
Just completed the first aid level 3…
Just completed the first aid level 3 with Hamza . A great tutor, very professional !
Still No Certificate from Hurak — Very Disappointing Experience
I booked the SSSTS training with Hurak for 25–26 October 2025. The actual training experience was amazing, and I was very happy with the instructor and the course itself.
However, everything after the training has been a very bad experience. I waited for my certificate but received no updates about my results or whether I had passed. I contacted customer service three times, but I never received a clear answer or any help.
Eventually, I decided to contact CITB directly to see what was happening. They informed me that my certificate had been issued on 03/11/2025 and sent to Hurak, who were supposed to forward it to me.
Today is 13/11/2025, and Hurak still hasn’t bothered to send my certificate. Fortunately, CITB sent it to me directly, and I received it today.
Overall, even though the training itself was great, the lack of communication and customer service from Hurak made this a very disappointing experience.
Update:
After posting my initial review, Hurak contacted me by phone and email to address the issue. They apologised for the delay and clarified that the problem was caused by their partner provider, High AIMS, who had failed to forward my certificate on time despite Hurak following up with them. Hurak informed me that they have escalated the matter internally and have since stopped working with that provider for this location to prevent this happening again.
As a gesture of goodwill, they also provided me with complimentary access to a Traffic Marshal online course. Their response and efforts to resolve the issue were much appreciated, so I am updating my rating from 1 star to 4 stars.
Really good trainer Humza
Really good trainer Humza. Did my NVQ training with him
First Aid RFQ training.
First Aid RFQ training.
Done my First Aid training with HURAK and was very pleased with the course and the tutor.
Would recommend HURAK 100%
I had a great learning experience
I had a great learning experience
Thank you Hamza
Very good excellent trainer
Very good excellent trainer. Humza was very good with first aid
I did the training for my door…
I did the training for my door supervisor license here 5 years ago. I quite liked the method of teaching. Now I am here again to do the top up of my license and it was all that I expected to be. Thanks Hamsa for your dedication…
I’m very disappointed with my…
I’m very disappointed with my experience with Hurak. I purchased a NEBOSH General Certificate course believing that the price was all-inclusive, as clearly advertised at the time of purchase. However, when the exam date approached, I was unexpectedly told I needed to pay an additional £250 for the exam.
This is misleading and unfair to customers. Before purchasing, I compared several providers and chose Hurak because I wanted a one-off payment with everything included. Unfortunately, this turned out not to be the case. They using drop shipping culture for their service and dont provides teaching courses.
The customer service experience was also poor I received inconsistent information from different representatives, and no one seemed to take proper responsibility for the issue. It felt like the company’s main focus is on selling courses rather than genuinely supporting students or providing quality training.
I strongly advise others to avoid buying expensive courses from Hurak unless you get everything in clear written confirmation first. The information on their website is unclear and misleading, and their practices have left me feeling deceived and disappointed.
DO NOT RECOMMEND to buy from them any expensive courses!!!
They disclose on their website they do…
They disclose on their website they do in-person examinations local to me in cardiff. They then tell me this isnt the case and say i'd have to travel to dartford. I requested a refund, this took over a week to be responded to, they then tell me 10 days for the funds to reappear... it has been a month. They avoid calls as they have a screening to see who is calling.
AVOID!!!!
My name is Muhammad Waqas .just done my…
My name is Muhammad Waqas .just done my level 1 health and safety construction environment course .My instructor Maz was brilliant.The way he explain everything was very good .I pass first attempt.i recommend hurak to everyone
Nice nice nice
Amazing great service and lecture…
Amazing great service and lecture delivered allowed to pass my exam
Level 3 first aid
Relaxed and friendly learning environment
Comprehensive course and a very good…
Comprehensive course and a very good teacher who also made the training fun!
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