Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received... Mehr ansehen
Unternehmen hat geantwortet
I’ve used Hurr a few times over the past few years and it’s been an invaluable resource for event dressing in a sustainable way. The peer to peer system works well and lenders are typically very respo... Mehr ansehen
I used Hurr to rent a designer handbag for my wedding day and loved it. I then recently rented a dress for attending a wedding. The process was really easy and straightforward. I bought a flex pass (w... Mehr ansehen
Unternehmen hat geantwortet
HURR is such a brilliant concept. I was looking for a statement piece for a special occasion and HURR more than delivered. The whole process is so easy, my lender was lovely and above all it's a susta... Mehr ansehen
Unternehmen hat geantwortet
HURR is the smart way to rent your wardrobe, on-demand. The UK's leading wardrobe rental platform allows members to share clothes and accessories, securely and in seconds.
First Floor, 85 Great Portland Street, W1W 7LT, London, Vereinigtes Königreich
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic experience with Hurr renting a gorgeous dress for a friends party. Arrived in good time, fit beautifully and popped it back in the post on Monday. Seamless!
I love Hurr - they are the best of all of the lenders due to their high quality choice of dresses and range.
I had an issue with a rental (in the condition it arrived) and the HURR team responded only after my rental period was over (5 days response time). I don’t feel my issue was really acknowledged or remedied, I will be avoiding this company going forward and would recommend others look in to rental alternatives. Very unimpressed with response time, action and lack of support.
absolutely loved the whole process and would highly recommend for an event
My initial selected dress was returned in not a good condition however HURR were proactive in getting in touch and offering me a dress of my choice at the original choice. I was super pleased with how the final dress turned out!
I love HURR! I rent my outfits for all occasions from HURR. It’s so fun having access to such a wide range of beautiful designer items from other peoples closets. It’s such a brilliant idea, rather than spending hundreds on a dress you only wear once. Would 10000% recommend. If you are renting a few items the HURR flex option is also worthwhile to save some money.
A brilliant experience! This is the second time I have used HURR to rent a dress for an event - and both times I have found it so easy, with so many gorgeous dress options. Each time I have found a dress that worked really well, and the communication with the lenders was great too. Thanks HURR - I will definitely continue to use this platform!
First time using a rental service for a wedding I had I Venice. Eventually got some items together and it was fun to choose and browse them but it was not easy or stress free experience. The main dress didn’t show up which was a postal problem. So no dress. There are so many extra costs not clear from the rental price including all the special delivery costs of returning them. On just 4 items the costs just for delivery and insurance run upwards of £160 which was unknown at the beginning.
Hurr app is not easy to use and very time consuming and frustrating in general. Its difficult to see things like account transactions from the credit - very low visibility or clarity on what you’ve actually paid for what. Message interface super clunky.
I strongly feel the company should solve the delivery part itself and have some kind of partnership to reduce the costs and to guarantee things arrive. Even Royal Mail is not reliable.
Would probably use again but with some caution.
I felt like I was using a luxury service despite doing something as economical as renting! Excellent experience with my first time using a managed HURR rental. I loved the return process where the package came beautifully presented and with everything I needed to send it back after.
Quick, easy, and fab brand new dress! Will definitely use Hurr again.
Always have a good experience
Such an easy process! Loved being able to wear an amazing dress and not feel guilty for not wearing it again. Will be using hurr again and again'
easy process great communication
HURR makes it super easy and fun to find a beautiful designer dress, and rent it for the night with ease! I wouldn’t even consider buying expensive dresses for an event anymore. HURR has the best selection!
I’ve used HURR on multiple occasions for special occasions. The range of fashion covers everything and it’s great to have the look without spending a fortune.
Super easy system and a lot of options. This is now my new occasion shopping destination for weddings, holidays or just special party
Easy & affordable, such a great way to wear a new outfit sustainably
Great selection of outfits, easy to use the app and it’s my go-to for any event!
Absolutely love using HURR, the collection is great and it’s super easy to use!
It works great when you know what you are doing. It does not work to try on lots of different dresses as there is no time to find new ones if none work. If you know your size well and are fairly confident the clothes will fit, or if you have a back up plan not through Hurr - this is an ideal way to get amazing pieces! Plus more sustainable.
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.