The Cambridge depot (Nuffield Road) had exactly what I needed (Marine Plywood). Easy to order online. Received a courtesy phone call the following day to confirm that my order was ready to be collecte... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Good quality product, delivered swiftly and safely. The only very minor criticism would be that the paperwork said someone would call to arrange delivery but they didn't, so it was fortunate th... Mehr ansehen
Unternehmen hat geantwortet
Had a phonecall the day before to which I thought was good customer service.Delivery came nice and early.Happy with the quality of loam/topsoil delivered. Would definitely use again 👍
Unternehmen hat geantwortet
The service was exceptional, and the delivery was impressively quick. Although I couldn’t answer the call from the delivery driver while working, they thoughtfully placed the stones perfectly on the p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Baufachhandel
- auch in
- Bautechnikvermietung
- Gartenbaufachhandel
- Holzhandlung
- Klempnerbedarf
- Werkzeuggroßhandel
Über Huws Gray
Vom Unternehmen geschrieben
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Kontaktinformationen
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Vereinigtes Königreich
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,6
Hervorragend
2138 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered on Wednesday
Ordered on Wednesday, delivered on Thursday morning and the driver dropped the bulk bags exactly where they needed to be..
14. Oktober 2026
Antwort von Huws Gray
We are thrilled to hear how fast your order arrived and that our driver placed the heavy sacks precisely where you requested!
Fast, Friendly and good value
The team quickly responded to my question, I got the order placed and it was delivered the next full business day. The driver was courteous and helpful. Excellent service
5. Oktober 2026
Antwort von Huws Gray
We are so thrilled to hear about your fantastic experience with us. It is wonderful to know that our team was able to assist you promptly and that your delivery arrived so quickly.
We will be sure to pass along your kind words to our driver as well!
Concrete block delivery
Helpful staff, good delivery put heavy concrete blocks inside my garden fence. Would buy from them again thank you.
14. Oktober 2026
Antwort von Huws Gray
We are glad you enjoyed your experience with us. Thank you for your feedback regarding our helpful team and the extra effort put into placing your heavy items safely inside your garden.
We look forward to serving you again.
Ordered in the morning
Ordered in the morning, delivered a few hours later. Great service
13. Oktober 2026
Antwort von Huws Gray
Thank you for the positive feedback.
We're happy to hear our rapid delivery made a good impression.
Great price
Great price, confirmed by telephone call and efficient delivery as and when expected. Polite delivery driver managed to put the bag exactly where I wanted it on my front drive.
7. Oktober 2026
Antwort von Huws Gray
We are thrilled to hear that you enjoyed our competitive pricing and that our team kept you well-informed.
It is wonderful to know our driver was polite and placed your delivery precisely where you needed it.
Thank you for sharing your experience!
The delivery driver
The delivery driver, Brandon, was more than a super start. I usually never give feedback, but his service was so excellent that I just can't keep quiet.
Once more, thanks for your help today, and to all the team who participated in my oder.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Huws Gray
We are glad you enjoyed your experience with us. Thank you so much for taking the time to share your feedback.
We are happy to hear that our team provided such exceptional assistance and that your package arrived with such outstanding care.
We will be sure to pass along your kind words to everyone involved in making your day better.
Antwort von Huws Gray
We appreciate your kind words.
We're happy to hear our team supported you.
Lack of advice
I requested delaying delivery to coincide with being at home. Items delivered despite my request, no advice on transferring heavy material into my home
12. Oktober 2026
Antwort von Huws Gray
Thank you for your feedback. We regret that your delivery schedule was ignored and that no assistance was provided for moving your heavy items indoors.
We are reviewing our scheduling and delivery procedures with our courier team to prevent this from happening again.
Great service
Great service, ordered Tuesday delivered Wednesday.
Driver very helpful and friendly.
12. Oktober 2026
Antwort von Huws Gray
We are so delighted to hear about your speedy next-day delivery and that our driver was so friendly and helpful.
Thank you so much for taking the time to share your great feedback!
Product as described
Product as described, good prices and excellent service
Thanks guys
3. Oktober 2026
Antwort von Huws Gray
We are thrilled to hear that you are happy with your purchase, our competitive pricing, and the level of assistance you received.
Thank you so much for taking the time to share your positive feedback with us!
Good price and easy to pick up.
12. Oktober 2026
Antwort von Huws Gray
Thank you so much for the wonderful five-star rating! We are thrilled to hear that you enjoyed our affordable rates and found the collection process to be smooth and convenient.
Your supportive feedback means a lot to us!
Messed around for delivery
Simple to place the order online, I placed my order late on a Wednesday evening (with a view to having the materials for the weekend as this was for a DIY job). The order email said I would be contacted within 1 working day to arrange delivery, I heard nothing the day after and put this down to the fact I placed the order late on the day before. The next day came and still no contact, so I called the branch and was told that my order should have been delivered that day but they didn’t know what had happened. They asked me if the following Monday would be ok, when I asked if that was the earliest slot they said that they could try for the Saturday but it was hard with them only being open for 4 hours. In my opinion if you’ve been messed around the day before then it should be rectified as soon as possible. No delivery on Saturday, and then on the following Monday the materials still hadn’t arrived by the late afternoon, so I phoned to cancel it as at this point in the day I had no time to barrow the material through and was in work the rest of the week so would have had to leave it outside my house. The only reason why I haven’t left one star is because the person who cancelled my order over the phone was very helpful and understanding and cancelled it despite my order being one stop away. The refund entered my account soon after.
7. Oktober 2026
Antwort von Huws Gray
Thank you for taking the time to share your feedback with us. We appreciate your patience throughout this process and genuinely value your input.
We recognize how frustrating it must have been to plan a DIY project for the weekend, only to experience multiple delays, missed delivery windows, and poor communication regarding your order status.
Failing to contact you within the promised timeframe and not resolving the scheduling issues promptly is certainly not the standard of service we aim to provide.
We are deeply sorry for the inconvenience and stress this situation caused, especially after you had to rearrange your plans and ultimately cancel the purchase.
It is encouraging to know that our team member was polite and helpful when assisting you with the cancellation and that your funds were returned quickly.
However, we know that does not make up for the lost time and disruption to your schedule.
We are currently reviewing our internal order processing and delivery scheduling procedures with our local branch management. This will allow us to address the communication gaps, ensure delivery commitments are met, and prevent similar issues from happening to future customers.
Your detailed account helps us pinpoint where our process failed, and we are committed to making the necessary operational improvements to enhance our customer experience moving forward.
Prompt delivery of a bag of topsoil…
Prompt delivery of a bag of topsoil craned from the road well into our drive so we could take out time spreading on the newly seeded lawn
Looks good quality , no stones or weeds and dry so easy to barrow
2. Oktober 2026
Antwort von Huws Gray
We are delighted to hear that your topsoil arrived quickly and was placed right where you needed it on your driveway.
It is great to know that the material was easy to work with and of high quality for your lawn project. Thank you so much for sharing your positive feedback with us!
Antwort von Huws Gray
We are so glad to hear that you experienced fast, hassle-free service and were happy with our affordable rates.
Your wonderful feedback means a lot to our team!
Fantastic service and very good top…
Fantastic service and very good top soil! Will definitely get all my topsoil from them now
2. Oktober 2026
Antwort von Huws Gray
We are glad you enjoyed your experience with our dirt and customer care. Thank you for your review!
We look forward to supplying your future gardening projects.
Excellent service at Nuffield Road branch
The Cambridge depot (Nuffield Road) had exactly what I needed (Marine Plywood). Easy to order online. Received a courtesy phone call the following day to confirm that my order was ready to be collected. Helpful staff, both in the yard, and behind the counter. Huws Gray has become my "go-to" this year! 😊👍
8. Oktober 2026
Antwort von Huws Gray
We are glad you enjoyed your experience with our ordering process and pickup service. It is wonderful to know that our team provided prompt communication regarding your item's availability and that our team members were supportive during your visit.
We truly appreciate your positive feedback and look forward to assisting you with your future projects.
Great service and delivery
Ordered on line. All quite straight forward.
One item was out of stock but I was contacted immediately for a suitable alternative at the same price.
Delivery was on time and delivered with precision (over a garden wall).
I will definitely use them again. Karen in the office was a great help!
27. September 2026
Antwort von Huws Gray
We are happy to hear that your online purchasing experience went so smoothly.
It is wonderful to know that our team quickly assisted you with a great replacement when an item was unavailable, and that your package arrived on time with such careful handling over your property wall.
Thank you for sharing your positive feedback with us. We look forward to serving you again in the future.
Antwort von Huws Gray
We are thrilled to hear that your order arrived so quickly and that our driver provided such wonderful service.
Thank you for taking the time to leave us this fantastic review!
Fast efficient delivered on tha day has…
Fast efficient delivered on tha day has requested
7. Oktober 2026
Antwort von Huws Gray
We are delighted to hear that your order arrived quickly and right on the requested day.
Thank you so much for taking the time to share your positive experience with us!
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