Hvacsupplies Bewertungen 

21
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I experienced great customer service! I was promptly helped with my questions. Delivery was made to my door in very short time, the product was in great shape and the driver kept me updated! I happil... Mehr ansehen

Bewertet mit 3 von 5 Sternen

My online order didn’t seem to go through in their system and I had to call in after a week of hearing nothing, then the rep pushed the order through which took another week to receive. It ended up f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We purchased a condo as a new build. After 10 years the fan motor from my Midea condenser was making a squealing noise. I called my HVAC repairman. He suggested a replacement and gave... Mehr ansehen


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

21 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(21)

21 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I experienced great customer service

I experienced great customer service! I was promptly helped with my questions. Delivery was made to my door in very short time, the product was in great shape and the driver kept me updated! I happily recommend this company!

30. Juli 2026
Bewertet mit 5 von 5 Sternen

Better than Amazon

We purchased a condo as a new build. After 10 years the fan motor from my Midea condenser was making a squealing noise. I called my HVAC repairman. He suggested a replacement and gave me a couple places to obtain a new motor.

The places that he recommended did not have the unit in stock and could not find a replacement. I tried other sources, including eBay and Amazon. I order a lot of items to Amazon and they do a great job, but in this case I had the same response, not in stock and not available.

After days of searching, I was about to stop looking.

I came across HVAC SUPPLIES on the Internet and made a phone call. Destiny answered and helped me out and located the motor that I needed. She went out of normal process and over the top to assist me in securing the motor and the arranging of shipping to Hawaii.

I received it in four days and cannot put into words how grateful I am and the appreciation that I have for her assistance and help.

Thank you very much HVAC supplies and Destiny. You made things work seamlessly.

You are the best! 10 stars!

Aloha.
Darrel P

30. Juli 2026
Bewertet mit 5 von 5 Sternen

Part help

Kevin was very helpful after I had trouble online. We haven’t gotten the part on, yet. If I need anything I will call back. Thank you!

5. Juni 2026
Bewertet mit 5 von 5 Sternen

Excellent customer service with with great value products

Excellent customer service with personal touch! Strong sense of urgency! Good company with nice selection of high-quality products.

1. Juni 2026
Bewertung ohne vorherige Einladung
Hvacsupplies-Logo

Antwort von Hvacsupplies

Thank you, Jamea! We're glad you had a great experience with our team and products. We appreciate your support and look forward to working with you again!

Bewertet mit 5 von 5 Sternen

Request a text before major equipment arrives

Packages were there by the end date of the time frame.
The driver called and left a message. I guess next time I will ask for a text ahead of time so equipment can go straight in to the shop, instead of sitting outside unattended.
Thank you.
Mitch

27. Mai 2026
Hvacsupplies-Logo

Antwort von Hvacsupplies

Thank you for your feedback, Mitch. We're glad your order arrived on time, and we appreciate the suggestion regarding delivery notifications. We'll continue working to improve the delivery experience for our customers.

Bewertet mit 5 von 5 Sternen

Great price on the board I needed

Great price on the board I needed, shipping was a bit high but it was quick.

14. Mai 2026
Bewertung ohne vorherige Einladung
Hvacsupplies-Logo

Antwort von Hvacsupplies

Thank you, Gary! We're glad you found the board you needed at a great price and that it arrived quickly. We appreciate your business!

Bewertet mit 5 von 5 Sternen

Just ordered my 3rd unit from them and…

Just ordered my 3rd unit from them and with this one came a hiccup but thanks to Titus Milan the team manager a resolution was reached and has left me feeling heard and understood.

19. Mai 2026
Bewertung ohne vorherige Einladung
Hvacsupplies-Logo

Antwort von Hvacsupplies

Thank you for your continued support and for choosing us again. We’re glad Titus and the team were able to help resolve the issue, and we truly appreciate your kind words!

Bewertet mit 1 von 5 Sternen

Absolutely horrible customer service

Absolutely horrible customer service! Return policy is a joke ! Website has false information, Buyer beware-company got my money and rejected my return request.

11. Mai 2026
Hvacsupplies-Logo

Antwort von Hvacsupplies

Hi Earl, we’re sorry to hear you were unhappy with your experience. After reviewing the order timeline, the purchase was placed directly through our website on May 9, and our first communication from you regarding the order was received on May 13 after delivery.

This order was placed without prior compatibility verification through our support team. We clearly state on the product page, checkout page, and within our Parts Finder tool that compatibility information is provided as a reference only and that customers should verify the correct part with the manufacturer before purchasing. Our website also clearly notes that all parts sales are final due to the nature of HVAC electronic components.

We understand this situation was frustrating, and we always encourage customers to contact us before purchasing if they would like assistance confirming compatibility. Our goal is always to provide accurate information and helpful service to every customer.

Bewertet mit 1 von 5 Sternen

the delivered package does not match my…


the delivered package does not match my order.
After 3 emails, no reply yet.

23. April 2026
Hvacsupplies-Logo

Antwort von Hvacsupplies

Hi Günter, we’re sorry to hear about the issue with your order. After reviewing the shipment, we confirmed that the heater coil shipped matched the model number associated with the product purchased.

We were also unable to locate a completed return request submitted through our standard return process. In your email, you mentioned sending the item directly to ACiQ for an exchange, which is not part of our normal return or warranty procedure.

We understand there may have been some confusion regarding the return process, and we would still be happy to assist through the proper support channels to help clarify any compatibility or return questions.

Bewertet mit 3 von 5 Sternen

Slow delivery

My online order didn’t seem to go through in their system and I had to call in after a week of hearing nothing, then the rep pushed the order through which took another week to receive. It ended up fine but I think their job to to administer the purchase and delivery of a product which didn’t go well.

27. März 2026
Bewertet mit 1 von 5 Sternen

They lied to me and intentionally sent…

They lied to me and intentionally sent the wrong parts after they say they had what I wanted in stock

26. März 2026
Hvacsupplies-Logo

Antwort von Hvacsupplies

Hi Pat, we’re sorry for the frustration this experience caused. After reviewing your order, it appears there was a miscommunication on our end regarding product availability. The order was placed directly through our website, and when we discovered the original item was unavailable, we sent a comparable replacement in an effort to avoid delaying your shipment before receiving confirmation from you.

We understand this was not the experience you expected, and we sincerely apologize for that. Once the item was returned, we processed a full refund promptly. We appreciate your feedback, as it helps us improve our communication and order handling moving forward.

Bewertet mit 5 von 5 Sternen

Missing feet from mini split stand

I ordered two stands for a mini split system. I sent an email about the missing feet from one of the stands.
I received a response and replacement.
My mini split was successfully installed thank you.

16. März 2026

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr