I experienced great customer service! I was promptly helped with my questions. Delivery was made to my door in very short time, the product was in great shape and the driver kept me updated! I happil... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My online order didn’t seem to go through in their system and I had to call in after a week of hearing nothing, then the rep pushed the order through which took another week to receive. It ended up f... Mehr ansehen
We purchased a condo as a new build. After 10 years the fan motor from my Midea condenser was making a squealing noise. I called my HVAC repairman. He suggested a replacement and gave... Mehr ansehen
The check out process was awesome. No hundred questions.
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The check out process was awesome
The check out process was awesome. No hundred questions.
I experienced great customer service
I experienced great customer service! I was promptly helped with my questions. Delivery was made to my door in very short time, the product was in great shape and the driver kept me updated! I happily recommend this company!
Better than Amazon
We purchased a condo as a new build. After 10 years the fan motor from my Midea condenser was making a squealing noise. I called my HVAC repairman. He suggested a replacement and gave me a couple places to obtain a new motor.
The places that he recommended did not have the unit in stock and could not find a replacement. I tried other sources, including eBay and Amazon. I order a lot of items to Amazon and they do a great job, but in this case I had the same response, not in stock and not available.
After days of searching, I was about to stop looking.
I came across HVAC SUPPLIES on the Internet and made a phone call. Destiny answered and helped me out and located the motor that I needed. She went out of normal process and over the top to assist me in securing the motor and the arranging of shipping to Hawaii.
I received it in four days and cannot put into words how grateful I am and the appreciation that I have for her assistance and help.
Thank you very much HVAC supplies and Destiny. You made things work seamlessly.
You are the best! 10 stars!
Aloha.
Darrel P
Everything about my order was great
Everything about my order was great. You fell down a little bit at the end. I tried to initiate a return using your form and so far have not heard from you.
Part help
Kevin was very helpful after I had trouble online. We haven’t gotten the part on, yet. If I need anything I will call back. Thank you!
Fantastic personalized customer…
Fantastic personalized customer service! Broad selection of high quality products. Very competitive pricing!
Excellent customer service with with great value products
Excellent customer service with personal touch! Strong sense of urgency! Good company with nice selection of high-quality products.

Antwort von Hvacsupplies
Request a text before major equipment arrives
Packages were there by the end date of the time frame.
The driver called and left a message. I guess next time I will ask for a text ahead of time so equipment can go straight in to the shop, instead of sitting outside unattended.
Thank you.
Mitch

Antwort von Hvacsupplies
Great price on the board I needed
Great price on the board I needed, shipping was a bit high but it was quick.

Antwort von Hvacsupplies
Fast shipping
Quick with Shipping
Just ordered my 3rd unit from them and…
Just ordered my 3rd unit from them and with this one came a hiccup but thanks to Titus Milan the team manager a resolution was reached and has left me feeling heard and understood.

Antwort von Hvacsupplies
Absolutely horrible customer service
Absolutely horrible customer service! Return policy is a joke ! Website has false information, Buyer beware-company got my money and rejected my return request.

Antwort von Hvacsupplies
the delivered package does not match my…
the delivered package does not match my order.
After 3 emails, no reply yet.

Antwort von Hvacsupplies
Slow delivery
My online order didn’t seem to go through in their system and I had to call in after a week of hearing nothing, then the rep pushed the order through which took another week to receive. It ended up fine but I think their job to to administer the purchase and delivery of a product which didn’t go well.
They lied to me and intentionally sent…
They lied to me and intentionally sent the wrong parts after they say they had what I wanted in stock

Antwort von Hvacsupplies
Good job
Company customer service is responsive. Product arrived quickly. Price was good.
Missing feet from mini split stand
I ordered two stands for a mini split system. I sent an email about the missing feet from one of the stands.
I received a response and replacement.
My mini split was successfully installed thank you.
great service
Quick and easy to order from
Quick and easy to order from Shipman arrived a little late, but that was due to THE shipping company. Looking forwarddoing more business with them
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.


