HyperCarship | Hyperion Auto Logistics Bewertungen 39

TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Super professional and straightforward, which I totally appreciated. Got my car on January 14th, everything went as smooth as you could hope for. Alex was helpful, knew his stuff, and made the whole p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wow is all I can say! I originally entrusted someone else with my transport and no one ever showed up. Almost midnight on the day of the missed transport, I initiated another quote and HyperCarship re... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a fantastic experience with Daniel. He was responsive, knowledgeable, and truly cared about my shipment’s success.

Bewertet mit 1 von 5 Sternen

THIS IS A BROKER AND THE WORST BROKER IMAGINABLE!!!! We negotiated a haul across country to CA weeks in advance and did our best to screen the brokers out of the picture because of the horror s... Mehr ansehen

Unternehmensdetails

  1. Logistikdienst

Vom Unternehmen geschrieben

Hyperion Auto Logistics (HyperCarship) is a cutting-edge automotive technology company revolutionizing the way vehicles are transported and managed. With a bold vision and innovative approach, Hyperion Auto Logistics aims to redefine the future of mobility and create seamless experiences for customers. Join us on this transformative journey as we unlock new possibilities and reshape the automotive landscape. Hyperion Auto Logistics – driving innovation, empowering mobility.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

39 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

Must READ

READ: Alex couldn’t send me a confirmation for days on car transportation, on purpose. he kept saying the email was coming but it never did, he forced me to sign contract promising a confirmation w driver and pick to pick car up Wednesday and since I was nervous that they were not sending confirmation and my son needs to be in school monday so i canceled and he was happy that i cancelled like it's what he wanted to begin w and charged credit card $199 cancellation fee (shows as $209 on my statement n he says the extra $10 was bank charge) that i was never aware of. He lied that he mentioned it but I have all proof to sent to my credit comp that he never mention a cancellation fee. Now he's suddenly he’s being a dick saying there's nothing he can do cuz i signed a contract n basically shooing me off. He trapped me it’s all he wanted his went from sweet to mean after he got the money for no reason. I don't think he even had a driver for that day. Like I should just give em $209 for free in my position. I feel violated and it’s hurts. As a single mom, going to school myself in this climate when someone takes from me it’s soul shattering, im worried for my son who can’t go to school monday and now with the money they stole from me I can’t get my car here on time to get my baby to school Monday as he said himself “I can make another quote but u don’t get the $199 back so I can sign another contract” scamming me to my face, how is this allowed here, what company is this??? there was never a driver that’s why he never sent me a confirmation, they were most likely not able to ship my car and I’ve never seen someone so happy that I was canceling now I know that it was an easy way to get my money without providing service, I don’t have enough money now to ship my car this week. I cried all day. I have to wait for the pending charge to go through to dispute per credit company’s advice and that will take days. They ruined my son first day of school and broke me. Something has to be done. Now im being ignored, Alex Taylor is his fake name. Please don’t give ur information it’s a SCAM. Go elsewhere.

4. März 2024
Bewertung ohne vorherige Einladung
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Antwort von HyperCarship | Hyperion Auto Logistics

Dear Ms. Mbewe,

I hope this message finds you well. Following our recent communications regarding your concerns with our service, I am writing to confirm that the refund of $209 has been fully processed back to your credit card. This amount includes the cancellation fee and the additional bank charge you mentioned.

We understand that this situation has been incredibly stressful and inconvenient for you, and we hope that the refund will help alleviate some of the financial concerns you faced as a result of this issue. At HyperCarship, we are taking your feedback seriously and are implementing measures to ensure that our service and communication standards are significantly improved to prevent such occurrences in the future.

Should you see any delay in the reflection of this refund on your statement, I encourage you to contact your bank for further clarification, as processing times can vary between financial institutions. However, from our end, the necessary steps have been taken to ensure the refund is completed promptly.

We deeply regret the inconvenience and upset this situation has caused, especially considering your circumstances as a single mother managing education and parenting responsibilities. Please know that we are here to support you further if needed, and I remain at your disposal for any further assistance or questions you might have.

Once again, I extend our sincerest apologies and thank you for bringing this matter to our attention. Your feedback is invaluable in helping us improve and ensure that we provide all our clients with the high standard of service they deserve.

Warmest regards,

Bewertet mit 5 von 5 Sternen

another company bailed last minute

another company bailed last minute, but Alex swooped in to pick up my Jeep from Atlanta with zero fuss. Super responsive and reliable, especially in a pinch.

19. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von HyperCarship | Hyperion Auto Logistics

That's fantastic to hear! It sounds like Alex really came through for you when you needed it most. If you're looking to share this positive experience in a review or with others seeking reliable transport services, mentioning how Alex managed to make a stressful situation much easier could really highlight the quality of service provided. It's always great to hear about professionals who are not only responsive but also dependable, especially in those last-minute scenarios.

Bewertet mit 5 von 5 Sternen

Shipped my Honda Accord from Chicago to…

Shipped my Honda Accord from Chicago to Miami right before Thanksgiving. All good!

21. Dezember 2023
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Antwort von HyperCarship | Hyperion Auto Logistics

That's great news! Managing a vehicle shipment smoothly, especially around busy holidays like Thanksgiving, can be a relief. It sounds like everything went according to plan with your Honda Accord's journey from Chicago to Miami. Safe and timely deliveries make all the difference, don't they? If you have any more shipping needs or questions in the future, feel free to reach out. Enjoy your time in Miami!

Bewertet mit 5 von 5 Sternen

Had an awesome experience with…

Had an awesome experience with HyperCarship.com! shipped my Tesla from NY to LA.

1. Dezember 2023
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Antwort von HyperCarship | Hyperion Auto Logistics

That's fantastic to hear! Shipping a car, especially a Tesla from NY to LA, is no small feat, and it's great to know that HyperCarship.com provided an awesome experience. If you ever need to make another move or know someone who does, it sounds like they're a solid choice. Enjoy driving your Tesla in LA!

Bewertet mit 5 von 5 Sternen

Received my Chevy Impala from…

Received my Chevy Impala from HyperCarship.com on Jan 11. The delivery was on time, and the car arrived in perfect condition. Impressed with the smooth process and the care taken during transit. Great service!

11. Jänner 2024
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Antwort von HyperCarship | Hyperion Auto Logistics

It's wonderful to hear about your positive experience with HyperCarship.com, especially receiving your Chevy Impala right on schedule and in perfect condition. It sounds like they really prioritize a smooth process and care for the vehicles during transit. Thanks for sharing your feedback; it's great for anyone considering their service. Enjoy your Chevy Impala and the roads ahead!

Bewertet mit 5 von 5 Sternen

Super professional and straightforward

Super professional and straightforward, which I totally appreciated. Got my car on January 14th, everything went as smooth as you could hope for. Alex was helpful, knew his stuff, and made the whole process feel easy. If you're in Cali and need to ship a car, I'd definitely recommend these guys. Solid service all around!

14. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von HyperCarship | Hyperion Auto Logistics

It's awesome to hear that your car shipping experience was so positive and smooth, especially with the help of Alex who made everything feel easy. Professionalism and straightforwardness really make a difference, and it sounds like they've got that down. Thanks for recommending their service to others in Cali; it's always great to have reliable options. Enjoy your car and the peace of mind that comes with having had such a solid service!

Bewertet mit 1 von 5 Sternen

Dont use - beware

Dont use. Unresponsive as soon as they got my credit card number. Clearly just an AI driven chatbot with enough website/social media presence to trick people. Very suspect.

30. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von HyperCarship | Hyperion Auto Logistics

Dear Shannon,

First and foremost, I want to extend my sincerest apologies for any inconvenience you may have encountered.

It has come to my attention that the agents assigned to your order were unable to meet your needs effectively. This is not the standard we strive for, and I assure you that we are taking steps to prevent such occurrences in the future.

Furthermore, I understand the importance of data security, especially concerning financial information. Please be assured that we do not store any credit card details. These are securely handled by Stripe, and following the cancellation of your contract, your information has been deleted from their systems as well.

I am committed to resolving any outstanding issues you may have and ensuring a more positive experience in the future. If there is anything specific you would like us to address or any further assistance I can provide, please do not hesitate to let me know.

Thank you for bringing this matter to our attention, and for giving us the opportunity to make things right.

Bewertet mit 5 von 5 Sternen

Okay

Okay, selling cars on eBay can be a bit stressful, especially when it comes to shipping them. So when I had to send a Hyundai Elantra from Alabama to Michigan, I was crossing my fingers, hoping everything would go smoothly. And you know what? Hyperion totally came through for me. The car got to its new home safe and sound, and right on time. Their team was super friendly, always giving me updates. Honestly, it felt like I was chatting with old friends. Big shoutout to Hyperion - they're the real deal! Will definitely be using them again. 👍🚗

7. Oktober 2023
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Antwort von HyperCarship | Hyperion Auto Logistics

I'm glad to hear that we made your car-selling process a lot less stressful!

Bewertet mit 4 von 5 Sternen

Used Hyperion to ship my car from…

Used Hyperion to ship my car from Connecticut to Miami. The process was mostly smooth, with timely delivery and professional service. However, initial communication needed some follow-ups. Overall, a reliable choice with minor communication improvements needed.

13. Juli 2023
Bewertet mit 5 von 5 Sternen

Room for improvement

Overall, my experience with Hyperion in shipping my car to Austin was commendable. Their customer service team was proactive and provided me with regular updates. The car arrived in the exact condition it left, which was a relief. However, I did feel the initial quote process was a tad lengthy and there was some confusion about pick-up times initially. While these hiccups were resolved efficiently, I believe there's always room for improvement. That said, the actual shipping process was smooth and I would still recommend Hyperion for their professionalism and care in handling vehicles.

12. September 2023
Bewertet mit 5 von 5 Sternen

I just signed a contract with Alex

I just signed a contract with Alex, but interestingly, throughout the entire process, I was actually texting with an Ai… so far everything good, at least I have exact pickup time and driver number

18. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just wanted to share some praise for…

Just wanted to share some praise for Hyperion Auto Logistics. What an exceptional team! I recently entrusted them with the transport of my prized vehicle, and they exceeded all expectations. From their impeccable customer service to timely communication, they ensured my car reached its destination in pristine condition. For anyone in need of dependable car logistics, Hyperion is the go-to choice!
Kudos, Hyperion! Keep setting the bar high!

2. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fascinated with Hyperion Auto Logistics

I recently used Hyperion Auto Logistics for shipping my car, and I couldn't be happier with the experience! They handled everything flawlessly, delivering my vehicle on time and providing exceptional service. I highly recommend them to anyone in need of reliable car shipping

22. Juni 2023
Bewertung ohne vorherige Einladung

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