Icon Bewertungen 81

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Happy with the support I got after leaving a 1 star review. I never signed up for a subscription and it wouldn’t let me cancel it. After finally finding an email address someone reached out straig... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We've been using Icon to create UGC-style ads for our SaaS product and it's been a genuinely useful part of our marketing workflow. The turnaround is fast, the output quality is solid, and it saves u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Icon has been a great partner for UGC! From briefing to final delivery the experience was smooth and fast. The editing is dynamic and polished, the human creators feel authentic on camera and everythi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Icon has massively reduced the friction to producing our advertisements and has eliminated any consideration of a traditional ad agency. With our team as lean as it is, we don't have the capacity to... Mehr ansehen

Unternehmen hat geantwortet

4,1

Gut

TrustScore 4 von 5

81 Bewertungen

5 Sterne
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1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 95 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Grateful for the support

Happy with the support I got after leaving a 1 star review. I never signed up for a subscription and it wouldn’t let me cancel it. After finally finding an email address someone reached out straight away and sorted my issue asap. Updating my review based on that.

Part of the original review to ensure you make necessary changes:

I hit the cancel subscription button so many times and it doesn't take me anywhere. Worrying thing... there's no help or live chat button. Posting this here to make sure this doesn't happen to anyone else and hopefully a professional from the company sorts this out.

20. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Hi Alex,

We’re really sorry to hear about your experience, and we completely understand how frustrating this must have been.

This is not the experience we want anyone to have with Icon, and we’d appreciate the opportunity to make this right for you as quickly as possible. If you could please reach out to us at help@icon.com with the email address linked to your account, our support team will look into this as a priority and help get everything resolved for you.

As an update, we have added a live chat widget to our website now. Customer feedback like yours is crucial and deeply appreciated as we continue to improve your experience and others. Thank you for bringing this to our attention.

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, I had soo many issues but everything was taken care of. I can directly send a email to the founder and he was there to help me out. The UGC videos turned to be very good, script and everything was taken care of and the changes and everything was very smooth.

19. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality Output in a Fraction of the Time

Icon has massively reduced the friction to producing our advertisements and has eliminated any consideration of a traditional ad agency. With our team as lean as it is, we don't have the capacity to produce or manage in-house; anyways, it wouldn't reach the quality of Icon's output in the time and effort.

Extremely happy with the ads we've built with Icon and are excited continue using it.

7. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thanks so much for the kind words Max! Stoked to hear we've reduced the friction to producing your ads. So grateful to have you as a partner and excited to keep building together :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

There's no other service like Icon that…

There's no other service like Icon that can deliver the level of UGC it delivers at the price they charge. The whole setup is streamlined and makes it very easy for us to ideate, and then bring those content ideas to life. Really great service.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thank you so much for the kind words Jacob! Happy to hear our setup has made it easy to ideate and bring content to life. Stoked to be on this journey with you :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

Smooth process and great results!

Icon has been a great partner for UGC! From briefing to final delivery the experience was smooth and fast. The editing is dynamic and polished, the human creators feel authentic on camera and everything arrived ready to run without any back and forth. Really happy with the results!

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thanks so much for the thoughtful review Valentina! Happy to hear that our processes worked well for you. Excited for the journey ahead together :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

Icon is great!

Icon offers a great service at a reasonable price point. Celine helped me set everything up and we worked through some of the kinks together

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thanks so much for the review Carson! Celine's a gem, I'll make sure she sees this. Really appreciate you working through the early kinks with us, and stoked to have you here :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

WGreat tool for fast, quality UGC-style adse've been using Icon to create…

We've been using Icon to create UGC-style ads for our SaaS product and it's been a genuinely useful part of our marketing workflow. The turnaround is fast, the output quality is solid, and it saves us a ton of time versus coordinating creators manually. We've used it across multiple campaigns and the content consistently performs well. If you're a startup or small team that needs to produce ad creatives at pace without a big production budget, it's well worth it.

31. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thank you so much for the thoughtful review Chawin! Happy to hear we've become a genuinely useful part of your marketing workflow and that the content has consistently performed across campaigns. We appreciate the recommendation and are excited to keep building with you :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

We hired Icon to create some UGC…

We hired Icon to create some UGC content for our agency (we are in the home improvement vertical). They produced high quality assets for our social media ads and were very communicative and flexible. We were able to get multiple rounds of revisions and their creators were high quality (they knew how to act and speak in front of a camera very naturally). Overall very good experience, would recommend to anyone in search for User Generated Content for their marketing, ads, or social media profiles.

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thanks so much for the review Vlad! Happy to hear our creators came through naturally on camera and that the revisions and communication were a fit for your agency. We appreciate the recommendation and are so grateful to have you as a partner :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

Literally a UGC Cheatcode

The Icon team from the first experience was incredible to work with, fast response times, way overdelivered on ETAs, and the quality was over the top for something we spent <15minutes total reviewing. The platform really automates the whole end to end ideation, review, editing, and final delivery process without hiccups. We had no idea what to expect going in and can confidently say if you need UGC don't waste a dollar with an agency and go with Icon, we are doing 100's more with them!

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thank you so much for the review Ishan! Happy to hear we overdelivered on timing and that the platform made the end-to-end process easy. So grateful to have you as a partner and excited to keep building together :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

This is the fastest way to get video…

This is the fastest way to get video ads done. The combination of human creators and the tech platform makes everything so efficient.

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thanks so much for the review Saim! Happy to hear our combination of creators and tech has made things so efficient for you. Stoked to be on this journey with you :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

Sharing out links for custom tournament…

Sharing out links for custom tournament scoreboards, team branding, and payment gateways used to feel like handing clients a scattered zip file. This tool builds a sleek digital control center for all your URLs. The custom hex-color picker is a bit buggy and sometimes requires typing the code twice before the background updates. Once it locks in, it drastically streamlines how I share project assets.

12. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sharing out links for custom tournament…

Sharing out links for custom tournament scoreboards, team branding, and invoice portals used to feel like handing clients a scattered zip file. This tool builds a sleek digital control center. The custom fonts take a minute to cache, meaning your live preview looks slightly off until you hit refresh a few times. Once it locks in, it drastically streamlines how I share project assets.

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Incredible growth partner

Icon's been a pleasure to work with! Their creatives are all incredible quality and the turnaround times are fast and reliable. We look forward to using them as a scaling partner long term.

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thank you so much for the kind words Mark! Happy to hear our turnaround times and creative quality have been hitting the mark. So grateful to have you as a partner and excited for the future together :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

Digital Marketing Director of Client Services

As a Director of Client Services for a Digital Marketing Agency, Icon has been an absolute creative engine for our paid social accounts.

We onboarded Icon to help connect our clients with the right creators for UGC, while ensuring that messaging, branding, and asset best practices were in line with what our accounts needed from both a video and static asset standpoint.

Icon's collaborative briefing process ties together our client's needs with what a creator needs to generate the best output. I've been impressed with how flexible Icon's team has been in sometimes working with little information, but generating quality output.

Icon has allowed us to scale creative production, move quickly, and continue to improve and refine asset variations.

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Wow, thank you so much for the thorough and thoughtful review Emily! Happy to hear our briefing process and team flexibility have helped you scale creative production for your clients. We're thrilled to be your creative engine and stoked to be on this journey with you :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

I loved that we could start without any…

I loved that we could start without any upfront risk to see how it works. Once we saw the quality we signed up for the full package without hesitation.

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thanks so much for the review Marco! Stoked you took the leap and even more stoked you loved what you saw. Excited for this journey ahead together :-)

-Kennan (Founder)

Bewertet mit 5 von 5 Sternen

Sharing out separate links for custom…

Sharing out separate links for custom tournament scoreboards, team branding assets, and registration forms used to feel like tossing a handful of loose papers at clients. This tool pulls all those URLs into one sharp, centralized digital profile. The background image cropper gave me a slight headache by zooming in too much on my first try, but once the layout is locked, it makes sharing project files infinitely smoother.

17. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We looked at their portfolio and…

We looked at their portfolio and decided to give it a shot. The process was smooth and the final videos were exactly what we needed for our brand.

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thanks for the review Helina! Happy to hear the process was smooth and the videos hit the mark for your brand. Can't wait to see where the future takes us :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

Trying to share all your different…

Trying to share all your different social and portfolio links at once is usually like handing someone a handful of messy sticky notes. Their platform acts like a sleek digital business card, organizing everything into one clean, clickable hub. The mobile background image cropper is a bit finicky—it took me a few tries to get my banner centered properly because the preview doesn't perfectly match the live version. But once it's up, the page loads incredibly fast, and having a central spot to direct my clients saves a ton of back-and-forth messaging.

11. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great video content which was pretty…

Great video content which was pretty much a perfect brand match! Icon really saved us a lot of time and money as we'd been fumbling with hiring UGC people individually. The service was fast and we had a bunch of videos within about a week. Recommended especially for startups.

2. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thank you so much for the kind words Henri and the recommendation! Happy to hear we saved you time and money and that the brand match felt spot on. Stoked to be on this journey with you :-)

- Kennan (Founder)

Bewertet mit 5 von 5 Sternen

Incredibly quick turn around

Incredibly quick turn around. Quality of production was high. Talent selected was perfect.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Icon

Thanks so much for the review Richard! Happy to hear the turnaround, quality, and talent all hit the mark :-)

- Kennan (Founder)

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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