Icon Parking - EFFECTIVE PARKING LLC Bewertungen 205

TrustScore 4.5 von 5

4,4

435 West 57th Street, 10019 New York, NY, US


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Chris from the time we enter to when we cam back for our vehicle was pleasant and professional. We felt that our car would be taken care of well.!! Please keep him we will definitely use this ICON p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Parking in NYC is always expensive but Icon is fair and upfront when you make a reservation. This location was very convenient to Columbus Circle area. Attendant was prompt and courteous. Facility... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Cory, the attendant, was very attentive and helpful. Only drawback was a very narrow entrance making a necessary tight right hand turn into the garage from west bound lane on 57th st a bit challenging... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I reserved online. Getting in was pretty easy. Getting out seemed to be streamlined although it did get a bit busy but the attendant tried to make sure everyone was checked out as quick as possible to... Mehr ansehen


Unternehmensdetails

  1. Parkhaus
  2. Parkservice

Vom Unternehmen geschrieben

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


Kontaktinformationen

  • 435 West 57th Street, 10019, New York, NY, Vereinigte Staaten

  • 2126648849

Das sollten Sie wissen

4,4

Hervorragend

TrustScore 4.5 von 5

205 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 84 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Chris from the time we enter to when we…

Chris from the time we enter to when we cam back for our vehicle was pleasant and professional. We felt that our car would be taken care of well.!! Please keep him we will definitely use this ICON parking location again!!

13. Februar 2026
Bewertet mit 5 von 5 Sternen

A happy parking experience in midtown

Parking in NYC is always expensive but Icon is fair and upfront when you make a reservation. This location was very convenient to Columbus Circle area. Attendant was prompt and courteous. Facility was clean and price was reasonable

24. Jänner 2026
Bewertet mit 1 von 5 Sternen

Computer glitch or scam?

I am a frequent Icon guest and I always pre-book. My arrival/drop off was easy. The issue arose when I was picking up my car.
I arrived within the time frame that I reserved. I scanned the QR code that I received when I arrived. The employee then told me that I needed to pay. But I pre-paid and I showed him my reservation. The bar code wouldn’t scan. He then told me if it didn’t work I would have to pay again! Absolutely not!! Here is my receipt and the payment has already been deducted from my bank account!! My car is right there, please give me my keys and let me go home. He just kept writing things down, having me keep scanning my barcode, and looking at numbers on the computer. This went on for over 10 minutes before the bar code was miraculously accepted and he gave me my car!!
I understand sometimes computers glitch, but don’t tell me I have to pay again when I have proof that I already paid.
As a woman who was by herself, it felt like a questionable interaction! And I did not like that he held my keys away from me and that I was unable to leave when I knew I did nothing wrong.

25. Oktober 2025
Icon Parking  - EFFECTIVE PARKING LLC-Logo

Antwort von Icon Parking - EFFECTIVE PARKING LLC

Thank you, Kristin, for being a loyal guest and for taking the time to share your experience. I’m very sorry to hear about the inconvenience and discomfort you faced during your vehicle pickup. What you described is not the experience we want any of our guests to have, and I truly appreciate you bringing it to our attention.

While technical issues can occasionally occur, the way they’re handled makes all the difference. 

We’re reviewing this incident with the team at our location to ensure better handling of similar situations in the future, and to reinforce respectful and professional communication at all times.

If you're open to it, we’d love to follow up with you directly to make this right. Please feel free to contact us at customerservice@iconparking.com.

Thank you again for your feedback and for your continued patronage.

Bewertet mit 1 von 5 Sternen

I have used many ICON parking garages…

I have used many ICON parking garages but this one is not great. The attendant was truly a scam artist. I prepaid for parking and when I went to retrieve my car, scanned my barcode, I was charged a second time for parking that was pre paid. I don’t know what the attendant who checked is in did, but I will never use this garage again.

11. Oktober 2025
Icon Parking  - EFFECTIVE PARKING LLC-Logo

Antwort von Icon Parking - EFFECTIVE PARKING LLC

Thank you, Charles, for your feedback, and we're very sorry to hear about your recent experience.

We truly regret that your visit to this location did not reflect the level of service you’ve come to expect from ICON. Being charged twice after prepaying is unacceptable, and we understand how frustrating and disappointing this must have been, especially given your history of using our garages.

Please know that we take claims like this very seriously. We would appreciate the opportunity to investigate what happened and make things right. If you haven’t already, we kindly ask that you contact our customer service team at customerservice@iconparking.com, providing your reservation details and any receipts so we can address the issue promptly.

We sincerely apologize for the inconvenience and hope to regain your trust in the future.

Bewertet mit 5 von 5 Sternen

Staff makes the difference!

The man was polite, professional and helpful! I had never parked in this garage but the location is excellent.. midway between theaters and ny philharmonic! Car was perfectly cared for! Definitely will return

1. Juni 2025
Bewertet mit 1 von 5 Sternen

This location charged me $18 more when…

This location charged me $18 more when I got there. I have used this app for other parking spots and it works fine but this time they said my car was over sided and charged me $18

11. Mai 2025
Icon Parking  - EFFECTIVE PARKING LLC-Logo

Antwort von Icon Parking - EFFECTIVE PARKING LLC

Thank you, Juan, for sharing your experience with us. We aim to make the booking process as smooth and transparent as possible, and we're sorry to hear that the oversize vehicle fee came as a surprise.

Please note that during the booking process, all customers are required to review and accept our terms and conditions before finalizing their reservation. These terms include information about the oversize vehicle fee, which is charged at the location if a vehicle exceeds standard size limits.

As a general guideline, a vehicle is considered oversized if it is 181 inches or longer, or 65 inches or taller.

We appreciate your feedback and are here to help with any further questions you may have.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr