Ordered water bottles with a logo. Got the proof within 24 hrs and approved. The bottles arrived on the notified delivery date the following week.
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Ordered water bottles with a logo. Got the proof within 24 hrs and approved. The bottles arrived on the notified delivery date the following week.
Unternehmen hat geantwortet
We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... Mehr ansehen
I had requested to be delivered on the website in our new address but for some reason your team did not receive it on the system and the gifs arrived 4 working days after the day that should be delive... Mehr ansehen
I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engrave... Mehr ansehen
At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.
PO Box 11664, Dublin 2, Irland
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Good bits
Promo items were of very good quality so happy with end result
Bad bits
Order was not processed on time so took 4 weeks overall, was offered refund on delivery cost which was fair enough but I never received that either despite follow up emails - it's cost them repeat business anyway
Overall
OK for a trial, but there's better out there and they lost my business on the back of my own experience
Good service, easy to discuss product by phone and email. Delivery was on time.
Bulk order with no discount. Would take my time in future before 100% trust again on pricing. Found same product cheaper later
Great service, communication and product quality!
Great service. Communication and supply of goods was fast.
I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engraved key rings every year and the quality, presentation and price is superb. The staff are extremely nice and helpful when dealing with over the phone. I generally deal with a guy called Nate and he’s a pleasure to do business with. I will continue to use Igo Promo.
Easy to order, problem-free, easy payment, quick delivery and product looks great. Would recommend
Very professional service and delighted with the product supplied.
The transaction was easy and communication with IGO Promo via email and phone was excellent. Very good value and a great quality product. Will order again.
Our experience with IGOPROMO has been dreadful. Payment has been made to the a/c information provided (along with proof) and we are still being stalled. Engagement with customer service only happens when I/the customer instigate it.
Very helpful and good advice. Any problems dealt with immediately.
So unresponsive. First time ordering from this company. Will never order from again or recommend to anyone. It is very hard to get questions answered and replies to emails. I have to resubmit a form through their website every time I want to get in contact with them. Very unresponsive and vague in their answers. Days go by without getting a response back. Ordering from another country can be challenging, but should not be this challenging. After placing the order, one of the items we already ordered became out of stock for our time frame and we had to find something to replace it. I highly suggest they work on their attentiveness to urgency on orders. The social media team was excellent, they just unfortunately didn't have the access to my order so couldn't do much.The items themselves, are what we ordered and look great, although the backpacks smelled like fish. Keeping in touch with this company on an order was an awful experience.

Antwort von IGO Promo
Great service, products as advertised and delivered on time.
Good value. Competitive prices. Fast delivery.
The staff were quick to respond with a quote for my requested product, and they were easy to work with, answering all my questions thoroughly. The process from quote to delivery was very timely, and the finished product was lovely.
Received the bags a week after the Children's Fun Day event we had committed to sponsoring a gift for the children attending the party - I was told by the customer representative my instructions weren't clear although from the outset I stated what date the event was on and his suggestion was "perhaps use them for another event". Poor customer service and would not recommend the company.
Very quick service and I priced around and found this company was very competitive in price. Excellent quality of product also
Very easy to deal with all along the designing process, great customer service, excellent delivery time and product just as expected. I would highly recommend to any businesses, big or small!
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