Kaus was the most outstanding customer service representative. I had an issue which he took care of and make me feel such trust in your company. He was so knowledgeable about the product, procedures,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
SCAMMERS, BE AWARE! I received my two tops I ordered and they were of inferior quality and not as description in advertisement. Polyester not cotton and cheap see through fabric. I simply want to r... Mehr ansehen
Unternehmen hat geantwortet
I bought the Loose Bohemian Dress. The one I received looks nothing like the ad on social media. I have contacted PayPal for a refund. Don't waste your money on this scam.
Unternehmen hat geantwortet
I ordered a dress that was much too big for size S. On Jan 4,2026 I sent my first email requesting instructions how to return. Since then I have received nothing but meaningless computer generated e... Mehr ansehen
Unternehmen hat geantwortet
2,4
Mangelhaft
60 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The customer service was very quick to…
The customer service was very quick to respond and offer a resolution for my item. I will definitely be ordering from this company again!
1. April 2026
Bewertung ohne vorherige Einladung
Good customer response
I believe that the company was very responsive to my complaint and returned my money quickly.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Excellent service from Brianna
Brianna was able to help me make a reservation over the phone. She was very helpful.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Kaus was the most outstanding customer…
Kaus was the most outstanding customer service representative. I had an issue which he took care of and make me feel such trust in your company. He was so knowledgeable about the product, procedures, and helped me thru the entire experience. I will recommend your company to anyone. Thank you so much
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Outstanding service
The item i received was the wrong size. I contacted them and they promptly gave me
a refund and I did not have to return the item.
Very impressed and will order from them again!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
It was awful
It was awful. I didn’t get shir for 0ver 6 weeks. When I finally showed up, it was awful. DONT BUY FROM THEM
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The tops that I ordered were not like…
The tops that I ordered were not like the photos however customer service was 100%, they listened to my complaint and issued a full refund. I appreciate the service. Thank you.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
very nice top good fabric
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Never received my order
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
Received the wrong size.
I received the dress today & I like it very much but I was sent the wrong size. I ordered an XL (extra large size 12)
but I received a Small. I want to exchange it for the correct size. I am waiting for a response from Customer service. I do not think I should have to pay for shipping since I was sent the wrong size.
Thank you.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
I bought the Loose Bohemian Dress
I bought the Loose Bohemian Dress. The one I received looks nothing like the ad on social media. I have contacted PayPal for a refund. Don't waste your money on this scam.
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
I have had numerous emails and texts to…
I have had numerous emails and texts to you. Three dresses were charged to me. I only ordered one. One was credited but the other wasn't. I an still waiting on a $48.12 credit. I will be happy to let other customers know you about your very poor customer service.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
Lost in the mail
My package was lost in the mail and not delivered (. . . yet, we are still waiting at 6 weeks). I contacted Iktops and requested that they re-send the item or provide a refund and they chose a refund. This is so thoughtful. Mail problems are not the fault of the business nor of the purchaser; yet they stepped up immediately. Now I I can re-order when I wish. Throughout the process, they were fast to respond, generous and kind. Five stars!
29. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Order number m-ik-874587
Order number m-ik-874587
Hello,
I’m having a problem.
you send me the wrong stuff. I ordered Waffle-Knit Button-Down Short-Sleeved Top. But instead, I received 2 long sleeve shirts, I have reached out per customer service, no response.
Can you please advise what I need to do? How do I return the wrong shirts and how do I get what I ordered?
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Comes from CHINA
I had no idea my order was coming from China. It has been 10 DAYS since it was supposed to ship and it is STILL in China. Pretty poor way to do business!!
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
"Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team"
IKTOPS sold me a different dress than…
IKTOPS sold me a different dress than shown on the ad. I called their number several times and it was always busy. How do I return the dress I received?
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The swimsuits I ordered were too small…
The swimsuits I ordered were too small and too short. Yes, I've gained weight during the winter and I hoped they'd fit. I think the sizing was right, just my body was wrong. The fabric was very nice. This company was great to deal with and responded to my liking. I would order from them again and order a larger size.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Even though it took a while for the…
Even though it took a while for the product to come from China, it arrived in good condition. The top pulls over your head and I managed to get a size medium over my head with no problem. Like that the top has long sleeves that can be pushed up. The linen is a light weight so I can barely see my bra underneath. I love the revealing shoulder on the left side.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Hi,
We’re delighted to hear that you’re satisfied with your purchase. It’s a true privilege to serve you. Thank you for shopping with us and for sharing your positive feedback. It means so much to us, and we are dedicated to providing even better products for our customers moving forward.
Thanks again, and have a wonderful day!
Great blouse Perfect Fit...
Great blouse Perfect Fit. Wife loves it!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Hi,
We’re delighted to hear that you’re satisfied with your purchase. It’s a true privilege to serve you. Thank you for shopping with us and for sharing your positive feedback. It means so much to us, and we are dedicated to providing even better products for our customers moving forward.
Thanks again, and have a wonderful day!
I still don’t have the product. It takes forever as it’s coming from china. When sh you had stick in the USA.
Have stick in the USA. Selling products we have to wait a long time for because they are coming from china makes me not want to order from you.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Iktops
Hi,
We apologize that you've had a less-than-satisfactory experience with delivery timings. This is not the experience we want any of our customers to have. Our logistics team reviews customer requests carefully and processes each order as quickly as possible. However, we understand that delivery issues can arise due to factors beyond our control.
Our customer service team will get back to you within 48 hours with an update on your order. Please note that we will contact you via the email you provided in the order.
Thank you for your kind understanding. Have a nice day!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.