IMPERIAL AUTO TRADE LTD Bewertungen 3

TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Unternehmensdetails

  1. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

We are AA-approved used car dealer based in West Drayton. If you are looking for great savings on quality used cars in the West Drayton, Uxbridge, London area, then you have reached the right place. We are proud to offer you first-class customer service and very competitive pricing, so please browse our stock list. At Imperial Auto Trade, we stock a range of used cars to suit all budgets and lifestyle,s so we are sure to have the right car for you


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

3 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 2 von 5 Sternen

Undisclosed £200 admin fee

Undisclosed £200 admin fee
Mot isn't 12 months its from when they get it so mine is 10 months
They will try and scam you on your p/x selling mine for 2350 more than they wanted to pay
Delivery isn't free nationwide its free for first 100 miles then £2 per mile

11. Dezember 2025
Bewertung ohne vorherige Einladung
IMPERIAL AUTO TRADE LTD-Logo

Antwort von IMPERIAL AUTO TRADE LTD

We would like to clarify the points raised, as some of the information stated is incorrect.

The £200 administration fee was disclosed and confirmed to your finance agent when they contacted us before making the deal. You can also confirm this directly with them( Carloans365 ). • As clearly mentioned in the vehicle description, we have carried out **FRESH Service along with FRESH MOT**, not as you are stating. You may verify this by contacting Carloans365 or Auto Trader directly. • Nationwide delivery is free for the first 100 miles, with a charge of £2 per mile thereafter, which was communicated in advance aswell. • Regarding the part-exchange, we offered a very fair price for your 2007 Vauxhall Tigra depending on the conditon, despite its being supplied with 1 key and torn seat, we accepted the vehicle respecting you. The resale price of any vehicle includes preparation, labour, and business costs and does not reflect the PX value paid.

We strongly refute the suggestion of any attempt to scam. However, if you are still unhappy, you are welcome to collect your vehicle from our Premises after covering the costs incurred for labour and preparation.

We aim to be transparent and fair at all times and encourage customers to contact us directly to resolve any concerns.

Bewertet mit 1 von 5 Sternen

Bought a E class from this doggy…

Bought a E class from this doggy garage. Until now i am paying for the endless invoices. Sam the owner, he sounds genuine but never put money on this garage and waste it.. they sold me a previously crash damage car. But i was too late when i found this. And on top ECU of this car was manipulated. And adble was deleted which lead to another troubles. Drove the car with engine light ever since i bought. The steering rack had trouble as well. Altogether i have paid 3k on repair .I can prove with Mercedes report and all invoices i paid.
And please anyone is going legally please contact me I can give more information and support…

18. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Faulty Vehicle, Six Failures, £1200

Imperial Auto Trade sold me a vehicle which experienced six component failures within the first six months of purchase, which will cost over £1200 to repair.

Although the vehicle passed the most recent MOT, I have since discovered that a MOT conducted just three days prior to that failed due to suspension issues. Then, over 1,000 additional miles were driven in the vehicle before it was sold to me.

No vehicle should experience six suspension-related failures and two leaking tyres within months of purchase. Although the suspension-related symptoms were observed just after purchase, Imperial Auto Trade states that they refuse to inspect or repair the vehicle.

I highly recommend reading the recent one star Google reviews (as well as Imperial Auto Trade’s responses) to gain a clearer understanding of what type of customer service you will receive when your vehicle experiences a failure.

Know your consumer rights and be wary of any dealer who insists that you cannot have your vehicle inspected by anyone other than them. I would not recommend Imperial Auto Trade to anyone who is seeking a reliable vehicle or honest service.

Update on 30 July 25: The vehicle has undergone no third party repairs and Imperial Auto Trade still currently have the opportunity to inspect or repair the vehicle, however, they refuse to do so.

2. Juli 2025
Bewertung ohne vorherige Einladung
IMPERIAL AUTO TRADE LTD-Logo

Antwort von IMPERIAL AUTO TRADE LTD

Thank you for your review. We're sorry you're disappointed, but we feel it's important to provide clarity for anyone reading.

Prior to the sale, the vehicle underwent an AA-certified mechanical inspection, covering key systems including suspension, brakes, tyres, and steering—all of which were confirmed to be in working order with no faults. The sale took place just days after this inspection, and the vehicle also had a valid MOT.

You test-drove and approved the car, then signed an after-sales agreement confirming you were satisfied and understood that any concerns must be brought to us first so we could inspect and resolve them. Unfortunately, you chose not to give us that opportunity and instead involved third parties without prior notice.

We also note the vehicle has covered nearly 8,000 miles in under four months since the sale—well above average use for this period. With a 2010 vehicle, this level of usage can naturally contribute to general wear, which may explain some of the issues now reported.

While we appreciate the documents you’ve since provided, they do not show that any faults were present at the time of sale. We remain confident in the fairness of how this matter was handled and continue to stand by our inspection process, documentation, and customer care practices.

We remain committed to supporting our customers and offering transparency at every step.

Team— Imperial Auto Trade Ltd

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