Jag missförstod en order och hade köpt strumpor för över SEK 1.000:- så jag kontaktade företags kundservice direkt och när jag förklarade för dem så fick jag mina pengar tillbaka och väntar på 4 st o... Mehr ansehen
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Das sagen Bewerter
Well first of all I had a problem,I noticed almost mediately after I ordered I pair of tights,somehow an order for another pack of 3 pairs of tights was on my order! And being an elderly lady got m... Mehr ansehen
Destructible. Ordered 4 pairs. 2 got ladders straight away. Then I discovered the "VIP benefits" charge, an AP they had set up without my knowledge or consent. I distinctly remember unclicking the opt... Mehr ansehen
Unternehmen hat geantwortet
This is a fake and the worst selling company. They imitate brands, but the products are made in China. All the reviews I've read are lies and made up. PayPal blocked them in my account because they a... Mehr ansehen
Unternehmen hat geantwortet
3,7
Akzeptabel
197 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I came across a payment issue and it…
Very good experience and service.
There was a payment issue but it was resolved very quickly by customer service.
In particular I 'd like to thank Monica 's attention to me, the client. I ended up receiving bonus pairs of
tights. Will buy again!
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your wonderful review!
We're thrilled to hear that your payment issue was resolved quickly and that Monica provided such attentive and caring service.
We'll be sure to pass along your kind words to Monica.
Thank you for your trust and support!
I love mine
I love mine. I was dressed to go out when my 9 week old kitten decided to climb up the back of my leg. Extremely painful, but no holes or runs, just scratches. Best product ever.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your fantastic review! 😍
We're thrilled to hear that you love your tights and that they stood up to your adventurous 9-week-old kitten! While we're sorry about the painful scratches, we're delighted that your tights came through without any holes or runs.
That's exactly the kind of durability we love hearing about! Thank you for sharing your experience and for calling them the "best product ever." We truly appreciate your support! 💕
Destructible
Destructible. Ordered 4 pairs. 2 got ladders straight away. Then I discovered the "VIP benefits" charge, an AP they had set up without my knowledge or consent. I distinctly remember unclicking the option because it wasn't clear what these "benefits" were. They are reviewing it now and I sincerely hope I get my refund - they may apologise to people in this app but they're insincere because they keep doing it.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We're sorry to hear about your experience, and we understand your frustration regarding both the tights and the unexpected VIP charge.
We'd like to look into this for you and review exactly what happened with your order and membership. Please provide your **order number or the email address associated with your purchase** so our Customer Support team can locate your account and investigate the matter.
We appreciate you bringing this to our attention and hope to have the opportunity to assist you further.
The shop is essentially a trap designed…
The shop is essentially a trap designed to lock you into an expensive subscription. During the checkout process, you can secure a 10% discount; however, this offer comes with a VIP subscription costing €35 per month. In reality, the monthly benefits supposedly included with this subscription do not exist.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We understand your concerns and regret any confusion this situation may have caused. We take feedback like this seriously and are always working to ensure clarity and transparency in our processes.
To clarify, the benefits include a discount on your initial purchase, free shipping and ordering up to 10 free items per month but, we understand if this was not clear to you.
Upon reviewing your account, please be assured that your subscription has been permanently cancelled and no further charges will be applied to your account. We also processed a full refund for the charges in question. Please allow 3-5 business days for the refund to be posted to your account.
If you have any further questions or believe there is anything else we can assist you with, please don’t hesitate to reach out to our support team directly.
Tights showed wear after one use
Tights showed wear after one use. I was also enrolled in a paid subscription service that I was not aware of. Avoid this company and this product.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thanks for providing your account details. To resolve the concern, we have refunded the charge for the subscription. Please allow a few days for the refund to be posted to your account.
If there is anything else you need help with, please reach out to our support team directly at support@indestructibletights.com
We hope this matter is now resolved and we appreciate the chance to make things right.
From 2 star to 4
Initially this rating would be a 2 star due to a deceptive discount offer upon payment which, if you accept, signs you up to a subscription.
However, when I discovered money had been withdrawn, I contested it. I was given an apology, a complete cancellation of the subscription, and eventually a refund of the funds withdrawn.
Monica was good at responding well and I had no issue with the quality of the tights.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you for taking the time to update your review and share your experience.
We're sorry for the confusion and frustration caused by the VIP membership enrollment. However, we're pleased that Monica was able to assist you by promptly responding to your concerns, canceling the membership, and arranging your refund.
It's also wonderful to hear that you were happy with the quality of the tights. We'll be sure to share your kind words with Monica—she'll be delighted to know her support made a positive difference.
Thank you for your honest feedback and for giving us the opportunity to make things right. We truly appreciate your support.
My enquiry was dealt with very…
My enquiry was dealt with very quickly & to my satisfaction.
Thankyou so much Claire.
Kind regards
Ruth Mokler.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your kind feedback, Ruth!
We’ll be sure to share your kind words with Claire—she’ll be thrilled to know her assistance made such a positive difference.
Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support!
These tights are so good
Industructible tights
The customer support team have been amazing to deal with.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thanks for sharing your feedback!
Loved the product and cant wait to wear…
Loved the product and cant wait to wear them. The after sales was amazing and so appreciated . I would use this company again
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
It means so much to know that you would choose to shop with us again. Thank you for your trust and for taking the time to share your experience. We truly appreciate your support!
Still waiting on my order but have been…
Still waiting on my order but have been getting great service from all of you Monica was fantastic
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your kind feedback!
We’ll be sure to share your kind words with Monica—she’ll be thrilled to know her support made such a positive impression.
We hope your order arrives soon, and we truly appreciate your patience and your support. Thank you for choosing us!
Great customer service!
Great customer service! there was a mix up and an error with what they sent but when i messaged about it they were quick to offer 2x replacement pairs! so over and above. Also the people emailing are always so friendly and helpful :)
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your wonderful feedback!
We’re also glad to know that our team’s friendly and helpful communication made your experience even better.
Thank you for your kind words and for taking the time to share your experience. We truly appreciate your support!
Great quality tights
These are great tights
Size guide worked well
And the tights quality is very good
I had a shopping issue not their fault but Canada post. It was delivered to the wrong address. But I got new tights delivered fast and I got them quickly
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with the quality of your tights and that our size guide helped you find the right fit.
While we’re sorry to hear about the delivery issue with Canada Post, we’re glad our team was able to quickly send a replacement and get your new tights to you as soon as possible.
Thank you for your patience and for taking the time to share your experience. We truly appreciate your support!
My order arrived but the colors were…
My order arrived but the colors were wrong
Customer Service, Ashley, and Sarah’s responses were timely, helpful, supportive and kind. They made me feel heard and were so valuable in getting this resolved and my correct colored tights to me
All in all………
I love my tights and the customer service was excellent
I will definitely order again
Thank you
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your wonderful feedback!
It’s fantastic to know that the issue was resolved and that you’re loving your tights. We truly appreciate your support and are honored to have earned your trust for future orders.
Thank you again for your kind words!
I had a problem and they solved it…
I had a problem and they solved it rapidly and efficiently. Thanks to Sadie.I am vey satisfied with the thights I bought.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your kind feedback!
We’re delighted to hear that Sadie was able to resolve your concern quickly and efficiently. Providing prompt and helpful support is always our goal.
It’s also wonderful to know that you’re very satisfied with the tights you purchased. We truly appreciate your support and will be sure to share your kind words with Sadie!
If I could leave 0 stars I certainly…
If I could leave 0 stars I certainly would!
I ordered 2 pair of hose for 19.99. I went by their sizing chart and ordered a medium for my height/weight. The sizing was so off! Could barely get them above my hips. I contacted for an exchange for a larger size and they sent me a different style hose and color and they were huge! Inconsistent sizing and completely wrong order! Not even the same style and color as original. When I reached out again I was told due to being out of the return window they couldn’t help me anymore. Okay- then I see an email about being enrolled in a VIP program which I wasn’t aware I was enrolled in! I would never enroll in a VIP program with a monthly charge before I even got the hose to know if they were a product I would want to order again. They said I checked the box but I believe maybe it was checked by default and I just didn’t uncheck it. Very shady. I was charged almost $35 a month for about a year without ever noticing because the confirmation of the charges was sent to my junk mail. The total was almost $400. When I contacted them, they assured me that I had signed up for this VIP program. I explained the issues with the hose I received and that I would never knowingly sign up for a program like this with a monthly fee. I was told I could be refunded six months of charges, but that was it. They couldn’t go back further! Why not???
I have contacted them several times since and have not received any response so I’m still out over $200. Do NOT order from this company!!!!!
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We’re very sorry to hear about your experience and understand your frustration.
We sincerely apologize for the issues with sizing, the replacement order, and your overall experience with our products and services. We understand how disappointing it can be when an item does not fit as expected and when a replacement does not meet your expectations.
We also understand your concerns regarding the VIP membership and refund resolution. The VIP program is an optional membership offered during checkout, but we recognize that your experience left you feeling dissatisfied, and we regret that.
Your feedback regarding sizing consistency, replacement handling, membership enrollment, and communication is important to us. We appreciate you taking the time to share your experience, as it helps us identify opportunities to improve both our products and customer experience. Please provide your order details, and we'll review your account accordingly.
SUPERIOR customer service!!
SUPERIOR customer service!!! My order went missing and it was reissued without a hitch and I received it ever so promptly. Customer for life...
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your wonderful feedback!
We’re delighted to hear that our team was able to quickly assist when your order went missing and ensure a replacement was sent without any hassle.
Your kind words mean the world to us, and we’re honored to have earned your trust. Thank you for being a valued customer!
Courteous and helpful.....issue was…
Courteous and helpful.....issue was resolved
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thanks for sharing your feedback!
I accidentally ordered the wrong size…
I accidentally ordered the wrong size when I ordered my tights, and the customer service I received was exceptional. They told me to keep the first pair I ordered and sent me the correct size completely free of charge. I love my tights and they fit well. Thank you!
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your wonderful feedback!
We’re delighted that our team was able to help with the sizing issue and provide a solution that worked for you. It’s great to know your replacement tights fit well and that you’re loving them. Thank you for choosing us!
BEWARE
BEWARE - SCAM ALERT ⚠️🚨This company Nymbus LLC has the deceitful practice of offering you a discount upon check up and when you take it, they will automatically sign you up to a monthly "VIP" subscription. So, the "cheap" thighs will end up costing you hundreds. They mock your intelligence by saying that you agreed to the subscription and that they are clear, when in reality there is no clear nor explicit language in the "$10 off" box you check stating something like "by checking the box you'll subscribe to" something not any area where you can either accept or decline any subscription. They refused to refund the entirety of the money taken from me. I reached out to PayPal and to my bank but Nymbus LLC still got away with $34.71, so the pair of tights I believe was a one-time payment ended up costing me $54, and with that I can get about 10 pairs at another Chinese store, because these are too made in China. If you live in the U.S. report this to BBB and to the Federal Trade Commission and any other social media so other innocent people don't fall for this scam! I saw a report of a poor person who only realized this scam when this scammers took over $800 from her. This is a real headache!
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We’re very sorry to hear about your experience and understand how frustrating this situation has been for you.
The VIP membership is intended to be an optional program that provides members with exclusive discounts, savings, and other benefits. However, we understand that you feel the enrollment process was not sufficiently clear, and we sincerely apologize for any confusion this may have caused.
We also regret that you were dissatisfied with the outcome of your refund request. Customer feedback regarding the checkout experience and membership enrollment process is important to us, and we take these concerns seriously as we continue working to improve transparency and the overall customer experience.
Please reach out to us directly so we can review your account and resolve this,
Just Help
Let me just say, working with this company has been a great experience. When I had trouble with my Tights, they step in to help me out...
Some companies could care less.
Thank you
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you so much for your kind words!
We’re delighted to hear that you had a great experience with our team.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience. Thank you!
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